Mastering Coaching Skills artwork

Mastering Coaching Skills

281 episodes - English - Latest episode: 11 days ago - ★★★★★ - 231 ratings

If you want to compete in the coaching industry, you need to be GOOD at coaching.

But there are some things you simply couldn’t know when you were training to be a coach - and while it’s tempting to keep studying, take another course, or dive into a certification program, you really need to build the practical skills and confidence to handle whatever your clients throw at you.

Each week life coach Lindsay Dotzlaf shares stories, tips and advice to continually develop your skills as a coach. She knows what it’s like to feel overwhelmed and anxious about coaching in the moment, and will teach you why shifting your mindset around your own abilities as a coach will make all the difference.

If you’ve got clients but want to become the absolute best coach you can be, you’ll find answers, advice and support here. Learn more at lindsaydotzlafcoaching.com!

Entrepreneurship Business Education Self-Improvement business coaches coaching life advanced coach health skills
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Episodes

180. A Genius Solution for a Lack of Motivation with Jennifer Dent Brown

April 09, 2024 05:00 - 53 minutes - 43.5 MB

Jennifer Dent Brown is a health, life, and weight-loss coach and she's here to share what she calls the F-It Strategy for dealing with those moments where you have a goal you know you want to work towards, but you’re just not feeling it, your motivation has dropped, and you don’t know how to deal with it.   Tune in this week to discover how to deal with a lack of motivation. Jennifer Dent Brown shares how to create anchor thoughts that ground you during your F-It moments, and you’ll lear...

179. The Biggest Business Mistake Coaches Make

April 02, 2024 05:00 - 29 minutes - 24.5 MB

There is one huge mistake I see coaches making all the time, and this week, I'm showing you how to avoid it. It's time to make some important decisions in your coaching business. I show you how to get clear on what you want, understand your capacity, and start being authentic in formulating your coaching business. You’ll learn how to spot where you’re making it more difficult to become a successful coach, and how to fix it.   Get full show notes and more information here: https://www.lin...

178. How The Coach Lab Makes You a Better Coach with My Clients: Lisa, Lynda, and Lynn

March 26, 2024 05:00 - 1 hour - 53.8 MB

To celebrate the anniversary of The Coach Lab, I’m back with another three amazing clients who are here to share their wisdom and stories from inside the program. Lisa Stryker is a life coach for leaders. Lynn Schreiner is a self-described life coach, entrepreneur, mom, grandmother, and creative who helps women with their thoughts. Lynda McDonell is a financial business coach who helps women business owners set up businesses that pay them well.   Discover what goes on inside The Coach La...

177. Dealing With Feedback About Your Coaching

March 19, 2024 12:00 - 23 minutes - 19.4 MB

Are you open to improving your coaching? You might not talk about it or consider it in this exact language, but this comes up for coaches all the time. Some coaches tend to make negative feedback mean something about themselves, but one of the secrets to amazing coaching is a willingness to always be improving.   Discover why feedback from your clients is never something you should avoid. I’m discussing why even the best coaches should always be trying to improve their coaching, why curi...

176. What The Coach Lab Is Really Like with My Clients: Regina, Jess, and Suzanne

March 12, 2024 06:00 - 1 hour - 50.6 MB

This month marks the two-year celebration of The Coach Lab, and to keep the good vibes going, I’ve got something a little different. I’ve interviewed some of my clients from The Coach Lab, and they’re here to discuss what it’s really like in there and the impact this container has had on their coaching skills.   Regina Sloan is a nurse and a general life coach for women. Jess Johnson is a courage and compassion coach for entrepreneurs. Suzanne Clarke is a life and business coach for busi...

175. Celebrating 2 Years of The Coach Lab: Behind the Scenes

March 05, 2024 06:00 - 51 minutes - 41.8 MB

We have some exciting things coming up on the podcast in March 2024. This marks the two-year anniversary of the launch of The Coach Lab, my foundational skills, lifetime access program for coaches where I dive deep into what it takes to actually run a coaching business day to day, and we’re celebrating over here for the next month.   Go behind the scenes in The Coach Lab and discover what life is like in this revolutionary space. Learn about the structure of The Coach Lab, the decisions ...

174. When Your Client Has Multiple Goals

February 27, 2024 06:00 - 28 minutes - 23.7 MB

If you’re a coach and your client has a bunch of different goals that aren’t related to each other, how do you know where to start? Do you create a strategy so they can achieve their goals one by one, or can you set them off to tackle a few goals at a time? Of course, there are a few possible answers depending on your specific client and your preferences as the coach, but I’m going through all of your options right here.   Discover how to approach coaching your client when they have lots...

173. Avoid These Mistakes in Your Coaching Business

February 20, 2024 06:00 - 24 minutes - 20 MB

I’ve built a free video series around the reality of not achieving our goals as coaches, showing you how to avoid making the same mistakes or catch yourself when you’re getting stuck in the drama of missing your goal. I’m sharing part one of the video series right here on the podcast. This is all about either making mistakes and moving past them as quickly as possible or avoiding these mistakes altogether.   Hear about what really happened in my coaching business in 2023. I’m discussing ...

172. Should New Coaches Offer Free Coaching?

February 13, 2024 06:00 - 27 minutes - 22.9 MB

If you choose to coach for free, there are things you want to be aware of and decide ahead of time. This week, I’m discussing the two sides of offering complimentary coaching and what to take into consideration beforehand.   Discover some reasons why I think integrating free coaching into your practice can be beneficial for you. You'll learn how to craft a clear vision of what your free coaching could look like, and I also share tips on where to volunteer your coaching services and alter...

171. Why You Need to Embrace Flexibility for Coaching Success

February 06, 2024 06:00 - 20 minutes - 17.2 MB

I see many clients struggle with flexibility in various ways. Some are too flexible, while others are the opposite and have a very strict program. If you think you need a perfectly organized system in your coaching business or sessions, let me tell you that humans don’t always fit into such systems and things don’t always go as planned.    Discover how to be a flexible coach and why that is a powerful way to help your client figure out what they want at a specific moment. I’m sharing why...

170. The Right Time to Interrupt Your Clients

January 30, 2024 06:00 - 23 minutes - 19.2 MB

Too many coaches feel unsure of themselves when interrupting their clients. However, this is a skill you can learn, and although it takes some practice, learning when to interrupt your client is one of the secrets to communicating in a way that has the potential to change your clients’ lives.   Discover when it’s the right time to let your clients keep talking and why interrupting them might be a better idea. I‘m sharing why you might be reluctant to interrupt your clients, and you’ll le...

169. Goal Management: Navigating Overwhelm and Negative Feelings

January 23, 2024 06:00 - 24 minutes - 20 MB

How do you deal with overwhelm and other negative feelings when you aren’t getting the results you want? And how do you help your clients process their feelings when things aren’t going their way? This is a vital coaching skill and, if this is something you need to work on, today’s episode is for you.   Discover how to handle the overwhelm that inevitably comes up when we aren’t hitting our goals. You’ll learn what’s happening in your brain when overwhelm hits, why your brain will try to...

168. The Most Important Coaching Skill

January 16, 2024 06:00 - 33 minutes - 27 MB

I believe there is one skill that stands out above all the other skills and tools that you need as a coach, whether you’re new or you’ve been around for a while, and whatever niche you’re in: the ability to listen. This is a non-negotiable if you want to be an amazing coach.   Discover why listening is the most important skill you can have as a coach. I’m sharing what gets in the way of being a good listener, what specifically you should be listening out for, and you’ll learn how to hone...

167. Goal-Setting Mistakes You Need to Avoid

January 09, 2024 06:00 - 36 minutes - 30.2 MB

Whatever your goals are, and no matter how you help your clients set and achieve their goals, there is always room to refine your process. If you feel like there’s something getting in the way of you feeling amazing about your goals, today’s episode is for you.   Discover some of the biggest goal-setting mistakes I see coaches making and how to avoid them. Learn how to set goals that are aligned and compatible, so you can go forward and live into your big picture for the year ahead.   ...

166. A Radical Way to Approach Goals in 2024

January 02, 2024 06:00 - 39 minutes - 32.6 MB

January is a time when most of us feel inspired and motivated to set new goals for the year. But this week, it’s time to forget everything you thought you knew about goal-setting and dive into a radical new way to conceptualize goals, both for you and your clients.   Listen in this week to hear a treasure trove of ideas for revolutionizing the way you approach goals in 2024. I’m walking you through a clear process for discovering what you truly want and why, and how you can use this proc...

165. How Celebration Serves You and Your Clients

December 26, 2023 06:00 - 44 minutes - 36.2 MB

Wrapping up your year with celebrations and acknowledging why celebration is important is a great way to close out 2023. I know it’s easier to celebrate when you’ve had an amazing year, but even if you’ve had a tough time over the past 12 months and you haven’t hit your goals, you shouldn’t miss the opportunity to celebrate.   Find the things you need to celebrate this year, even if you haven’t achieved everything you wanted to. Learn why helping your clients celebrate will help them get...

164. How Values Move Your Coaching Forward

December 19, 2023 06:00 - 32 minutes - 27 MB

Your values are one of the most important things in your coaching and in your coaching business. Getting clear on your values is one of the very first things we do inside my certification because it sets the tone for everything moving forward. However, there may be a couple of things you’re missing when it comes to deciding on your values.   Tune in this week to discover what values really are and how, sometimes, we get them wrong. Learn why your values act as your guide as a coach, and ...

163. Intellectual Property for Coaches: What You Need to Know

December 12, 2023 06:00 - 30 minutes - 25.3 MB

I recently spoke to a coach about joining my certification, and she thought she wasn’t in the right place to join yet because she isn’t interested in creating her own intellectual property. If you’re thinking you need to create brand new coaching tools and concepts from scratch in order to achieve coaching mastery, it’s time to reconsider your position.   Discover why you don’t need your own coaching tools, concepts, and intellectual property to become an expert coach. I’m sharing my tho...

162. Are You Putting Your Coach on a Pedestal?

December 05, 2023 06:00 - 31 minutes - 25.5 MB

We all have people we admire and look up to, and maybe even think are superhuman. In the coaching industry, there’s a tendency to fall into the trap of believing that other coaches belong to a different breed of humans or can effortlessly do things we can’t, but putting them on a pedestal in this way is hurting you in more ways than one.   Learn why it’s unhelpful to put coaches on pedestals, and how doing so is hurting you. I’m showing you the lessons and opportunities you miss out on w...

161. Planning for 2024 in Your Coaching Business

November 28, 2023 06:00 - 45 minutes - 37.3 MB

Now is the perfect time to start looking ahead and thinking about the future of your coaching business. January is just around the corner, and it’s important that you do the work now to get your mindset embedded in the energy you want to carry into 2024.   Tune in this week to start the work of deciding what you want your coaching business to look like for the next 12 months. I’m discussing how my brain thinks about making decisions that affect the future of my coaching practice, and I’m...

160. Shaking Up Your Coaching Practice

November 21, 2023 06:00 - 48 minutes - 39.7 MB

Every once in a while, I check in with myself and my business to really uncover how everything’s going. I do this with my schedule, my productivity, and what I’m offering my clients. This means I shake things up every so often in my coaching spaces, and I'm showing you where you might want to do the same.   Discover how to evaluate your coaching business, decide what’s working for you, and start changing everything that isn’t. I’m showing you how I do this work in my business, and I’m gi...

159. Clearly Defining Your Offers as a Coach

November 14, 2023 06:00 - 34 minutes - 27.8 MB

If you have more than one offer and you want to help people see clearly who each one is for, or even if you just have one offer and you want to communicate it better, today’s episode is for you.    Discover how to start clearly defining and differentiating your offers for potential clients. I’m sharing how I think about this process, giving you practical examples, and showing you how to implement anything that resonates with you in this episode.   Get full show notes and more informa...

158. Coaching Integrity: How to Decide What It Means to You

November 07, 2023 05:00 - 22 minutes - 18.6 MB

Integrity is a word that gets thrown around a lot in the coaching industry. Living in accordance with my deepest values is how I like to think about being in integrity as a coach. However, it often means different things to different people. If you’ve seen examples of integrity that don’t align with your definition of it, it’s time to redefine it for yourself.   Discover what it means to have integrity as a coach and how to define it for yourself. I’m sharing four ways you might be using...

157. Take Your Coaching to the Next Level with Teresa Haag

October 31, 2023 05:00 - 45 minutes - 37.4 MB

If you've been curious about what goes on in my Advanced Certification in Coaching Mastery, you're going to love this episode. With the next certification kicking off in February 2024, now's the perfect time to hear from coaches who've been in your shoes, wondering if it's the right fit.   Teresa Haag joins me this week and we're giving you a behind-the-scenes look at the Advanced Certification in Coaching Mastery. Teresa shares her own story, why she decided to sign up, and the big take...

156. 6 Coaching and Business Lessons from The Coach Lab

October 24, 2023 05:00 - 23 minutes - 19.7 MB

It’s been 18 months since I first launched The Coach Lab, and I’ve had some great learnings and takeaways that I'd like to share with you this week. I couldn’t have imagined how beneficial it was going to be at the beginning, helping many coaches, and I hope my lessons learned will help you up-level your own coaching practice.   Hear six of the biggest lessons I’ve learned over the last year and a half of running The Coach Lab. I’m sharing the patterns I’ve seen over time that relate to ...

155. How to Coach like You

October 17, 2023 05:00 - 18 minutes - 15.3 MB

What does it mean to be a coach, and what do we all have in common? I believe we’re here to help people create a specific result in their lives. But what separates us as coaches is how we help our clients get results and the tools we use in the process. What your coaching style looks like is truly up to you.   Discover why there is no specific way coaching should look, especially in the early days of working with a client. I’m discussing why you might think mindset and thought work is th...

154. Are You People Pleasing Your Clients? With Sara Fisk

October 10, 2023 05:00 - 58 minutes - 47.1 MB

Coach Sara Fisk believes that people pleasing is a plague on womanhood. She’s had her own experience of being a people pleaser, and since addressing this issue in her own life, she’s perfectly positioned to help others do the same. She says that learning to stop people pleasing is intense, but doing so will give you back your time, brain space, and energy.   Discover how people pleasing might be holding you back as a coach. We’re discussing why we need to have a deep conversation about p...

153. Fall in Love with Budgets with Keina Newell

October 03, 2023 05:00 - 1 hour - 62.5 MB

Keina Newell is a financial coach who helps her clients fall in love with budgets and create the systems that allow them to spend money, free from drama. I work with her personally, and she's joining me today to talk about all things money.    Whether you’re a new coach or you’ve been around a while, Keina is full of practical tips you can implement right away to look after your money. She's walking us through her transition from teacher to coach, why she decided to coach on money, the c...

152. When You Want to Quit Coaching with Dielle Charon

September 26, 2023 05:00 - 1 hour - 60.5 MB

This week I'm joined by my friend and colleague, Dielle Charon. She is a sales coach for Women of Color, and she has a ton of valuable insights to share about how to stay in the coaching industry when it seems like a lot of other coaches are leaving, and the why behind doing so.   Tune in this week for a conversation about the coaching industry, the shifts we’re seeing, and how to get unstuck when you’re not sure about how to move forward as a coach. We’re discussing how to bring purpose...

151. Your Coaching Questions Answered: Q&A Part 2

September 19, 2023 05:00 - 32 minutes - 26.6 MB

Last week, I answered all of your business questions on the podcast. In this episode, I’m answering questions specifically about coaching, how I tend to approach certain situations, and my advice on how to consider these scenarios in your own practice. I’m also answering a couple of fun personal questions toward the end.   Discover how I make decisions around investing in coaching and the importance of consent when it comes to coaching, whether casually or in a client session. I'm sharin...

150. Your Business Questions Answered: Q&A Part 1

September 12, 2023 05:00 - 35 minutes - 28.9 MB

Whether you’re a newer coach or you’ve been around for years, there’s tons of value to be taken from the answers I’m giving today. I’m answering through my perspective as a business owner and from what I’ve observed others in the industry doing.   Tune in this week to get your business questions answered. I’m sharing how to generate confidence as a new coach, how to avoid burnout, what you can do when you feel discouraged, especially in the early days of your coaching business, and I’m g...

149. 4 Rules for Being Friends with Clients

September 05, 2023 05:00 - 31 minutes - 25.7 MB

Can you coach your friends? Can you become friends with your clients? Is it okay to be friends with your coach? These are the three questions I’m diving into on today’s show.    Discover my four rules for being friends with your coaching clients. I’m discussing how to see the motivation behind your client friendships, how to set appropriate boundaries around these friendships, and I’m also sharing my thoughts on coaching your existing friends.   Get full show notes and more informati...

148. Shame: How to Loosen Its Grip

August 29, 2023 05:00 - 23 minutes - 19.8 MB

Today, I’m talking about one of my least favorite things: the feeling of shame. Shame is a super common feeling, and it’s likely one of the things you help your clients with on a regular basis. I’m showing you a more productive way to deal with shame, to lighten the load when you need it most.   Discover how to deal with shame in your personal and professional life, and how to help your clients when they feel weighed down by feelings of shame. I’m discussing the long-term impacts of untr...

147. Healing Is Not Your Purpose

August 22, 2023 05:00 - 21 minutes - 17.4 MB

I’ve noticed recently that many coaches tend to fall into the trap of overlapping their personal growth with their coaching businesses. This can turn your healing into a double-edged sword. If you’ve noticed that your goals are attached to your worth as a human, or if how you show up in business is dependent on how your life is going, listen in.   Discover how you might be unintentionally turning your personal development into a chronic problem to solve. Hear specific examples of how thi...

146. Are You Worried about New Coaches Entering the Industry?

August 15, 2023 05:00 - 31 minutes - 25.9 MB

I recently received a question that I’ll be offering my full answer to in a few weeks, but it included a thought I felt compelled to address today. The question I received was this: “With so many new coaches entering the industry every day, what is one thing you can do to gain and maintain clients?” The concern that so many coaches experience regarding new individuals joining this industry is something I used to share.   Discover my thoughts on new coaches entering the industry every day...

145. Get Your Coaching Questions Answered

August 08, 2023 05:00 - 43 minutes - 35.5 MB

Tune in this week to get your coaching questions answered. If you want to know about charging your friends for coaching when you’re first starting out, how to structure your consult calls, how you can start transitioning from one-on-one to group coaching, or how you can grow in terms of sales and marketing, this episode is for you.   Get full show notes and more information here: https://www.lindsaydotzlafcoaching.com/145

144. Talking to Your Spouse About Coaching with Maggie Reyes

August 01, 2023 05:00 - 1 hour - 61.9 MB

Maggie Reyes is a marriage coach who has made it her mission to save the world one marriage at a time. She has a ton of experience working with women who want more fulfilling relationships, and she’s giving us a candid insight into her journey as a coach, how she picked her niche at the very start of her business, and so much more. I’m sharing how Maggie has helped me as my personal coach, and we’re diving into the dynamics of having a spouse who doesn’t necessarily understand your aspiratio...

143. Self-Coaching: Everything You Need to Know

July 25, 2023 05:00 - 36 minutes - 30.1 MB

Depending on where you learned your trade as a coach, you may already be familiar with self-coaching. But whatever kind of exposure you’ve had to self-coaching before, you’ll learn something today because, as I found out recently, I have an approach to self-coaching that is different than what’s already out there.   Discover everything you need to know about self-coaching. I’m sharing how I choose to coach myself, the reasons why we should use self-coaching, and some things you really ne...

142. How to Navigate Coaching in a Changing World

July 18, 2023 05:00 - 19 minutes - 16.1 MB

This summer, I've noticed that people are rebelling. After COVID, people have been isolated for a long time, and they have heavily adjusted to operating in those environments. I've noticed a rebellion against structure, introspection, and healing. Instead, people are really looking for connection and freedom.   Discover how to talk about coaching in a world where people are tired of being with themselves. I'm also discussing some of the drama I've experienced in my own coaching business,...

141. When Thought Work Isn’t Enough

July 11, 2023 05:00 - 26 minutes - 21.5 MB

As coaches, especially if you're a mindset coach, something we don't talk about enough is what to do when our clients come to us with objectively bad circumstances and thought work doesn't seem to be helping. While it's true that you can change your thoughts, no matter how bad the circumstance is, it's not always helpful to approach your clients with this message.   Discover how to help your clients without needing them to change their thoughts. I'm sharing why it's okay to let your clie...

140. Spiritual Business Coaching with David Vox

July 04, 2023 05:00 - 57 minutes - 46.9 MB

David Vox is a spiritual business coach who helps his clients with marketing and branding, but also with healing and transformational work. David has a story of a difficult upbringing and childhood trauma. However, working through all of that trauma as an adult led him to coaching, and it has helped him become a phenomenal coach.   Discover what spiritual business coaching is and how David helps his clients create abundance. David is sharing his advice for translating your coaching talen...

139. A Simple Strategy for Better Coaching

June 27, 2023 05:00 - 28 minutes - 23.4 MB

I’m bringing back one of my most important episodes because I’ve been getting a ton of questions about this topic lately. This is all about checking in with how you feel and reacting to those feelings when you coach your clients.   Discover why some of the emotions that come up on your client calls are really not serving you. I’m discussing why you might not have realized this was happening before, how to get clear on how you’re really feeling when you’re on your calls, and what you can ...

138. Pivoting in Your Coaching Business

June 20, 2023 05:00 - 28 minutes - 23.3 MB

Decisions about significant changes are something every coach has to deal with at some point. In fact, I recently made a major pivot in my business. I’m taking this episode to explain how I made this tough decision and how this pivot is impacting what I offer as a coach.   Discover the changes I'm making to my business and the decision-making process behind this pivot. I'm going through some of the challenges that came up for me when offering something new, and showing you how to deal wi...

137. How to Be a Better Coach in 5 Minutes a Day

June 13, 2023 05:00 - 30 minutes - 24.7 MB

Being able to take time off work is one of the beautiful aspects of being an entrepreneur, and something I’ve been hearing frequently among my clients, friends, and colleagues in the industry is the notion of pausing. This may involve pinning an idea or project for the fall or avoiding big commitments due to the fear of overcomplicating things.    Whether you feel the desire to put your work on the back burner during summer, find yourself rushing through coaching calls, want to speed up ...

136. My Journey as a Coach (Part 1)

June 06, 2023 05:00 - 31 minutes - 25.6 MB

Over the next couple episodes, I’m sharing the story of my journey through coaching, discussing my decision-making, and giving you super-specific timelines of different decisions and milestones in my business.    I'm sharing what is currently going on in my business, how it has evolved over the years, my thoughts every step of the way, and my process for bringing my clients as much value as possible.   Get full show notes and more information here: https://www.lindsaydotzlafcoaching....

135. How to Deal with Haters

May 30, 2023 05:00 - 51 minutes - 42 MB

As a coach, there are going to be people out there who disagree with the work you’re putting out in the world, or who just don’t like you as a person, and they have no problem expressing their opinions. I personally have been doing some work in this area lately, so I’m giving you the exact process I use when I receive hateful comments.   Discover how to deal with haters. I’m sharing a bunch of comments I’ve received that range from light-hearted complaints to hateful, unkind observations...

134. What Is Peer Supervision?

May 23, 2023 05:00 - 24 minutes - 20.3 MB

While having someone else watch your coaching sessions and offer honest feedback can lead to positive outcomes, there are numerous factors that make this approach ineffective for improving your coaching. Instead, there are better methods for examining and analyzing a coaching session, and that's what I'm sharing with you today.   Explore the concept of peer supervision in coaching and learn how it can enhance your coaching skills. I’m sharing my thoughts on why I don’t believe getting so...

133. When You Don’t Feel Like an Expert

May 16, 2023 05:00 - 27 minutes - 22.6 MB

I’m diving into something that is essential for all coaches at all levels to consider this week: the difference between being an expert at what you do versus thinking that you have to solve every problem your client brings you.   Hear why it’s enough to be an expert at one thing, and how believing it’s not enough takes you out of the expert energy. I’m sharing common examples of what it looks like when you try to come up with a strategy for something you’re not well-versed in, and how to...

132. How Thought Models Get Messy

May 09, 2023 05:00 - 22 minutes - 18.4 MB

If you’ve been to coaching schools, trainings, or gone through coach certification, you’ve likely been taught some form of coaching that often looks like an equation. These tools are amazing, and there’s a reason we use them. However, when we use tools like this to pick out one single thought or emotion at any given time, it can get a little messy and sometimes isn’t actually useful. This is what I’m diving into today.   Hear when it’s useful and when it isn’t to explore one thought or f...

131. Creating Iconic Work and Coaching Mastery Q&A

May 02, 2023 05:00 - 42 minutes - 34.4 MB

Who comes to mind when you think of an icon? What is it about that person that makes them an icon in your eyes? How can becoming an icon be translated into the coaching industry, and what might that look like for you?    Hear my equation for what creates iconic work, and how you might be preventing yourself from creating coaching mastery. I’m showing you what becoming an icon means and doesn’t mean. I’m also sharing my answers to your questions about the Advanced Certification in Coachin...