B2B Benefits of 24/7 Chat -- Nelson Bruton IV // Interchanges
MarTech Podcast // Marketing + Technology = Business Growth
English - June 26, 2022 12:00 - 15 minutes - 14.2 MB - ★★★★★ - 146 ratingsMarketing Business Careers technology martech marketing growth business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this second episode with Nelson, we talked about the benefits of having a human behind the chatbox 24/7 for B2B business and how it builds relationships during the early phase. We also discussed the costs associated in staffing and what’s the process for dealing with site visitors who ask highly technical questions. Show Notes
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