Pandemics are as much about logistics as they are about public health

At some point, trying to manufacture and distribute a vaccine for a brand new virus, keeping track of who’s gotten it, where it’s going, how long it’s taking and how much you have, is a logistics and data problem — a big one. Enter Salesforce, whose whole job is organizing data. The company has introduced new products during the pandemic under the name Work.com. First, it was organizing employees returning to work. Then it offered it to schools as students went back. And now, it’s trying to sell that system to health care organizations and even governments to organize vaccine distribution. That gets the company close to something like electronic medical records, or EMRs. Molly speaks with CEO Marc Benioff.