Using a survey can be a powerful tool in gaining insights from customers or employees. Properly executing and analyzing the data of a survey can prove to be quite complicated. One wrong move and the survey results may provide data that is unreliable and could result in making poor decisions based on false assumptions. In this episode we'll dive into the how and why of surveys!

For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.com.