This episode follows up on the Episode 38 regarding the future of marketing. In this episode we explore the crystal ball to unveil the trends that are driving customer service moving into 2022 and beyond. How can customer problems be solved quickly? Can they be solved before the problem even exists? Where will people look for solutions? How will solutions be delivered? How will problems be resolved? What will be customer expectations? 

For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.com.