Making Client Love Connections with Dave Hanson

Manndatory Listening

English - October 04, 2018 04:00 - 30 minutes - 34.8 MB - ★★★★★ - 19 ratings
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We sat down with Dave Hanson of Jax Bicycle Centers at Interbike to talk about the Net Promoter Score methodology, and how he uses it in his store to build lasting relationships with his customers—or, more appropriately, his clients (he tells how to distinguish between the two).