Looking Back to Look Forward

Dan and Kent look back to 9/11 for lessons learned from that tragic time that business owners and leaders can apply today to help get through the COVID-19 emergency. The main lesson: take care of your people. Host a video conference call to touch base, make sure that your team members are doing OK, and to discuss plans and strategy looking ahead. As Dan and Kent discussed in the last podcast, it’s important for leaders to set the tone for their teams by taking the situation seriously while also remaining optimistic and thinking about new opportunities that may emerge in the aftermath of the current crisis.