The Crowd Control Challenge™

Successful crowd control is more nuanced than you might think. It requires constant observation and quick judgement. Its success also requires subtlety: often times successful crowd control is about how little anyone notices you doing your job. In this episode, we sit down with Garry McCarthy, former Superintendent of Police for the City of Chicago. Over the course of his career, Garry has brought order to major crowd control events, including the streets of New York immediately after the tragedy of 9/11. Mr. McCarthy shares insights into the behavior of crowds earned from decades in the field. You’re not going to want to miss this one.