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208: Care For Customers In Crises with Chris Dane
Management Blueprint
English - May 01, 2024 02:00 - 18 minutes - 16.7 MB - ★★★★★ - 33 ratingsManagement Business Entrepreneurship Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Chris Dane, President of Hickory Global Partners, an industry-leading global alliance for corporate travel organizations and corporate travel departments.
We discuss invaluable insights into navigating the intricacies of travel operations. From crafting robust crisis management frameworks to redefining the role of travel advisors in the digital age, a compelling exploration of the evolution of the travel industry and strategies for success in a constantly evolving landscape.
(0:35) Chris’s journey into corporate travel
(3:57) Care Framework for worst-case travel scenarios
(8:59) Four areas of the Crisis Management Framework
(10:42) Future of corporate travel industry
(16:32) The most exciting stuff that Chris is working on
(20:05) Parting Thoughts
Links and Resources
Chris’s LinkedIn
Hickory Global Partners
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