Making Shift Happen - 180 Seconds @ a Time
61 episodes - English - Latest episode: over 2 years ago - ★★★★★ - 4 ratingsShift Happens, and we can either lead what's next or what's next will lead US. The pace of change continues to accelerate, yet most organizations aren't equipped to make positive shift happen. In this series of weekly 180-second episodes, the co-founders of Inflection Point Leadership (Brad Smith & Kristy Braden) provide thought-provoking perspectives, insightful stories, and practical actions that will help you lead what's next for yourself and for your company. In our "Talking Shift With . . . " episodes, we will have talk with experts in their field about a current "making shift happen" topic
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Episodes
Leading Through Antiwork - Talking Shift with Anjali Burton
November 24, 2021 14:00 - 29 minutes - 20.7 MBAs organizations navigate getting back to a post-pandemic "new normal," they're next challenge is overcoming two connected trends - the Great Resignation, and antiwork. In this special 30-minute episode, Inflection Point Leadership co-founders Kristy Braden and Brad Smith talk shift with Anjali Burton, founder of Burton Consulting to explore real-life examples that express the sentiments behind antiwork, and what leaders can do 180-seconds-at-a-time to re-engage employees in the post-pandem...
Talking Shift with Don Sandel - Positivity
June 06, 2021 17:00 - 30 minutes - 20.7 MBIn this special, 30-minute episode, Kristy Braden and Brad Smith, co-Founders of Inflection Point leadership, talk shift with Don Sandel, Founder of GoPositiv. GoPositiv offers a fresh approach to employee engagement, well-being, and higher performance by leveraging the proven, science-based power of happiness, optimism, and positivity. Don discusses the neuroscience research that demonstrates how making the shift from a negative default to a positive default can expand our brain's cap...
Leading With Followership
February 22, 2021 22:00 - 11 minutes - 8.17 MBWe're back for SEASON 2 ! We took some time off of podcasting to let things settle a bit rather than add to the flurry of disruptions we experienced over the past 3 months, but it's time to again make shift happen, 180 seconds at a time. We start with a quadruple-length episode (just under 12 minutes total) on the topic of followership. What is followership, why is building followership even more important in today's business world, and what trends are we finding in how leaders are build...
Giving Thanks During a Turbulent Year
November 24, 2020 21:00 - 3 minutes - 2.15 MBIt's Thanksgiving week, and time for us to find reasons to give thanks even while we're still in the midst of a turbulent, challenging year. In this episode, Kristy Braden and Brad Smith, co-founders of Inflection Point Leadership, Inc. share what they are thankful for this year, and challenge us all to reflect on what we've experienced and learned that will help us make positive shift happen going forward.
Leading During a Shift Show
November 16, 2020 16:00 - 3 minutes - 2.15 MBWe are about 2 weeks past Election Day in the U.S., and while some things remain uncertain, one thing has become clear - we are in the midst of a "shift show," and we'll likely continue to be swirling in shifts for at least the next year. In this episode, Brad Smith and Kristy Braden discuss the characteristics that differentiate leaders who are adept at "leading up" during such shifts (moving toward an upward trend of an inflection point), versus those that are known for "leading down" (t...
Making the Virtual Shift
October 16, 2020 21:00 - 6 minutes - 4.21 MB2020 is the year of the virtual meeting. What has been the impact of this new normal on team dynamics and decision-making? In this "double episode," Kristy Braden and Brad Smith of Inflection Point Leadership, Inc. discuss what organizations are doing to establish new virtual norms that enable high-performing teams to remain effective, resilient, and positioned to thrive even if/when in-person meetings again become reality. To learn more about building high-performing, resilient virtual ...
Making Shift Happen When Shift is Happening All Around You
October 02, 2020 19:00 - 3 minutes - 2.15 MB2020 has been a chaotic year (to say the least). We've all been scrambling to adapt to the realities of COVID-19, the heightened social anxiety in our nation, the political divisions, the increased organizational pressure to do more with less, etc. Shift is happening all around us. In this episode, Kristy Braden and Brad Smith of Inflection Point Leadership, Inc. discuss the importance of taking intentional breaks from the day-to-day work fire-fighting and issue of the moment to think thro...
It's Time to Re-imagine Performance Evaluation
September 11, 2020 03:00 - 3 minutes - 2.15 MBIt's almost the favorite time of year for leaders and individual contributors alike - annual performance evaluations! Okay, let's not feign enthusiasm for a process that most of us dread. How should organizations approach evaluating performance for a year that has been filled with so much disruptive change? In this episode, Kristy Braden and Brad Smith of Inflection Point Leadership, Inc. discuss the potential inequities of "merit-based" performance evaluations, and how for 2020 in partic...
"We are at an Inflection Point"
August 24, 2020 19:00 - 3 minutes - 2.15 MBWe heard this phrase a few times last week, in speeches from our candidates for Vice President and President. In this episode, Kristy Braden and Brad Smith, co-founders of Inflection Point Leadership, Inc., go back to the roots of our firm and talk about what Inflection Point Leadership truly means in the social, political and business environment we find ourselves in today. To learn more about leading disruption and Inflection Point Leadership, visit our website at iplshifthappens.com or ...
2020 - What We've Learned & What's to Come
August 08, 2020 21:00 - 9 minutes - 6.27 MBWe're seven months into 2020 - a year that's been filled with disruptive changes to every aspect of our professional and personal lives. It's a year most of us would likely prefer to forget. But we need to learn from where we've been and use these learnings to make positive shift happen going forward, or the year indeed will have been a loss. In this triple-length episode (9 minutes), Kristy Braden and Brad Smith of Inflection Point Leadership, Inc. reflect on this first seven months of t...
Inclusion - Supporting Others' Whole Selves
July 25, 2020 18:00 - 3 minutes - 2.15 MBAfter a few weeks of hiatus to listen to others' perspectives, Brad Smith and Kristy Braden from Inflection Point Leadership, Inc. are back to talk about inclusion. In particular, we discuss what it means to "feel safe bringing my whole self to work" and what's our role as leaders to understand how our employees interpret this question, and how we best support an environment where everyone can thrive. We greatly appreciate your comments on our episodes. Please provide whatever feedback yo...
What Will We Sacrifice to Make Shift Happen?
June 26, 2020 20:00 - 3 minutes - 2.15 MBIn this episode, Brad Smith from Inflection Point Leadership, Inc. shares his perspectives on the sacrifices each one of us needs to make to make real, lasting shift happen (especially during these times of COVID-19 and the social strife that has again raised to the surface). We greatly appreciate your comments on our episodes. Please provide whatever feedback you have so we can make these 180 seconds as valuable as possible. For more information on Inflection Point Leadership, please go ...
Leading Disruption Maxim #3 - Care Courageously
June 12, 2020 17:00 - 3 minutes - 2.15 MBIn prior episodes, we discussed the first two Maxims for leading disruption with resilience: Double-Down on Purpose, Values & Culture, and Normalize Constructive Challenge. In this episode, we discuss the third Maxim: Care Courageously. Disruptive change is an experience that can be traumatic to many, and such trauma can’t just be swept under the rug. Also, it’s easy to burnout during times of disruption, especially for those who lead large virtual teams. There is a fine balance betwee...
Silent Reflections - George Floyd & What's Next
June 05, 2020 19:00 - 4 minutes - 2.96 MBIt was another very difficult week, filled with sadness, anger, demonstrations, destruction, words of war, and words of hope. In this episode, we offer you space to reflect on these events, the history of how we have, and haven't addressed the fundamental issues that underlie these events, and what you can do to contribute to making real shift happen. We also would like to suggest other podcasts that can provide you with different perspectives than what you may typically encounter in you...
Leading Disruption Maxim #2 - Normalize Constructive Challenge
May 27, 2020 21:00 - 3 minutes - 2.15 MBIn our last episode, we discussed the first of 3 Maxims for leading disruption with resilience: Double-Down on Purpose, Values & Culture. In this episode, we discuss the second Maxim: Normalize Constructive Challenge. Disruption is naturally confusing and uncomfortable, but leaders that set up an environment where constructive challenge becomes the norm have the opportunity to turn what otherwise could become chaos into ongoing competitive advantage. These leaders recognize that inclusi...
Maxims for Leading Disruption Part 2 - Normalize
May 27, 2020 21:00 - 3 minutes - 2.15 MBIn our last episode, we discussed the first of 3 Maxims for leading disruption with resilience: Double-Down on Purpose, Values & Culture. In this episode, we discuss the second Maxim: Normalize Constructive Challenge. Disruption is naturally confusing and uncomfortable, but leaders that set up an environment where constructive challenge becomes the norm have the opportunity to turn what otherwise could become chaos into ongoing competitive advantage. These leaders recognize that inclusi...
Leading Disruption Maxim #1 - Double-Down
May 18, 2020 23:00 - 3 minutes - 2.15 MBIn our last episode, we discussed our point-of-view that Leading Disruption is the new normal. This week, Kristy and Brad share the first of three Maxims for leading disruption with resilience: Double-Down on Purpose, Values & Culture. During this pandemic (as in any disruptive change), it's easy to focus on short-term survival at the expense of staying consistent to what you actually stand for as an organization. However, a key pillar to effectively leading through disruptions is placing ...
Maxims for Leading Disruption - Double-Down (S1 : E28)
May 18, 2020 23:00 - 3 minutes - 2.15 MBIn our last episode, we discussed our point-of-view that Leading Disruption is the new normal. This week, Kristy and Brad share the first of three Maxims for leading disruption with resilience: Double-Down on Purpose, Values & Culture. During this pandemic (as in any disruptive change), it's easy to focus on short-term survival at the expense of staying consistent to what you actually stand for as an organization. However, a key pillar to effectively leading through disruptions is placing ...
Farewell to Change Management; Hello to Leading Disruption (S1 : E27)
May 06, 2020 01:00 - 3 minutes - 2.15 MBWe're a few months into the disruption, sadness, and anxiety caused by the COVID-19 pandemic, and besides all of the facts and theories that have emerged, there's one additional fact that's emerged: It's time to say farewell to "change management." In this episode, Kristy Braden and Brad Smith outline their points-of-view on why traditional change management approaches are no longer effective in a world of continual, disruptive change. Inflection Point Leadership (IPL) has adopted a new, ...
Farewell to change management; hello to leading disruption (S1 : E27)
May 06, 2020 01:00 - 3 minutes - 2.15 MBWe're a few months into the disruption, sadness, and anxiety caused by the COVID-19 pandemic, and besides all of the facts and theories that have emerged, there's one additional fact that's emerged: It's time to say farewell to "change management." In this episode, Kristy Braden and Brad Smith outline their points-of-view on why traditional change management approaches are no longer effective in a world of continual, disruptive change. Inflection Point Leadership (IPL) has adopted a new, ...
Talking Shift With Susan Finerty - Hope for the Residual
April 24, 2020 22:00 - 12 minutes - 8.33 MBIn this special quadruple-length episode (12 minutes), Brad Smith and Kristy Braden of Inflection Point Leadership, Inc. talk shift with Susan Finerty. Susan is founder of Finerty Consulting and the author of three books that focus on cross-functional influence and collaboration. Master the Matrix - Essentials for Getting Things Done in Complex Organizations Cross-Functional Influence Cross-Functional Influence Playbook Susan discusses her observations of the behaviors surfacing during ...
Leading Through a Pandemic - Navigating Transitions (S1 : E25)
April 19, 2020 22:00 - 6 minutes - 4.21 MBIn this special "double-episode" Kristy Braden and Brad Smith discuss the phases of personal transition that are under the surface of any change, and what leaders can do to help themselves and others navigate through these phases in the context of the current pandemic. COVID-19 has caused a major disruption to all of our professional and personal lives. Without knowing how long these conditions will last, or what a "new normal" might look like, leaders can't provide the level of clarity th...
Leading With Social Distance: Do a 180 Every 180 (S1 : E24)
April 06, 2020 22:00 - 3 minutes - 2.15 MBIt's been another chaotic week. COVID-19 has caused dramatic shifts to our personal and professional lives, making it difficult to think beyond getting through the day. But it's in the midst of such an inflection point that it becomes even more important to devote some time each day to thinking about what's next. In this episode, Brad Smith offers some tips for how you can both navigate today's shifts AND lead what's next by devoting 3 minutes every 3 hours of your work day to "what's n...
Leading Through the New (Ab)normal (S1 : E23)
March 20, 2020 21:00 - 3 minutes - 2.15 MBOur world has dramatically changed over the past few weeks. At the time of this recording, 20% of the US population is under "shelter in place" orders. Companies are scrambling to figure out how to keep serving their customers, and, in many cases, just how to survive. In this episode, Kristy Braden and Brad Smith discuss this inflection point in our history, and what companies and leaders at all levels are doing to lead what's next in the midst of uncertainty. For more information on mak...
Talking Shift With ... Tom Knowlton - Making Social Impact Happen (S1 : E22)
March 12, 2020 12:00 - 6 minutes - 4.21 MBIn this special "double-episode" Brad Smith welcomes Tom Knowlton, Corporate Practice Leader at TCC Group. TCC collaborates with foundations, nonprofits, and companies to solve complex social problems. Tom and his team work with companies to strengthen and achieve their corporate citizenship goals and to maximize the actual social impact of their efforts. Tom discusses the trends of Corporate Social Responsibility, and what leaders can do to start making shift happen in their efforts to m...
Talking Shift With ... Cindy Geier - About GRATITUDE (S1 : E21)
March 05, 2020 13:00 - 3 minutes - 2.15 MBThis week, we're starting our "Talking Shift With..." series of discussions with specialists in their field who are helping companies, teams, and/or executives lead what's next. In this episode, Kristy and Brad chat with Cindy Geier, founder of CLG Coaching & Consulting. Cindy is a success coach, seasoned facilitator and trainer, and former colleague of both Kristy Braden and Brad Smith at Takeda Pharmaceuticals. Continuing on our last few episodes devoted to Values, Cindy offers a Valu...
Safe to Try, If . . . (S1 : E20)
February 28, 2020 21:00 - 3 minutes - 2.15 MBDoes your team get mired down in trying to make the "perfect" decision? Is your organization losing pace with shifts in the business landscape because it's taking to long to get products / solutions to market? In our 20th episode, Kristy Braden and Brad Smith, co-founders of Inflection Point Leadership, reflect on how the evolution of this podcast reflects a concept that we've used to help organizations and teams bring more agility and speed to decision-making and design processes: "Safe t...
The Value of INNOVATION - a Curious Twist (S1 : E19)
February 23, 2020 20:00 - 3 minutes - 2.15 MBIn this episode, Brad Smith, co-founder of Inflection Point Leadership continues the discussion of the Core Values, focusing on Innovation, including: How companies define "innovation" in the context of what they expect from all employees. The value of emphasizing innovation as an organizational guiding principle How Blockbuster Video and Netflix both emphasized innovation when they simultaneously hit a major inflection point, but their paths forward couldn't have been more different. A ...
The Value of HAPPINESS (S1 : E18)
February 13, 2020 03:00 - 3 minutes - 2.15 MBIn this episode, Kristy Braden continues the discussion of the Values, focusing on Happiness. Why would an organization have Happiness as one of its Core Values? How does an organization define "Happiness" as a Value? What are some examples that you can can bring more happiness into the workplace? For more information on Core Values, and on the content for any of our podcast episodes, please visit the Inflection Point Leadership website at iplshifthappens.com.
The Value of Happiness (S1 : E18)
February 13, 2020 03:00 - 3 minutes - 2.15 MBIn this episode, Kristy Braden continues the discussion of the Values, focusing on Happiness. Why would an organization have Happiness as one of its Core Values? How does an organization define "Happiness" as a Value? What are some examples that you can can bring more happiness into the workplace? For more information on Core Values, and on the content for any of our podcast episodes, please visit the Inflection Point Leadership website at iplshifthappens.com.
TRUST in the Value of Values (S1 : E17)
February 03, 2020 21:00 - 3 minutes - 2.15 MBIn this episode, Brad Smith continues the discussion of the value of Values from the perspective of events that shaped the past week: The untimely deaths of Kobe Bryant, his daughter, and seven others, all with shared values, and the impeachment hearings which seemed to have lacked several values. Brad then talks through another of the Core Values of an organization that's trying to weave its Values into the DNA of its workforce: Trust.
Trust in the Value of Values (S1 : E17)
February 03, 2020 21:00 - 3 minutes - 2.15 MBIn this episode, Brad Smith continues the discussion of the value of Values from the perspective of events that shaped the past week: The untimely deaths of Kobe Bryant, his daughter, and seven others, all with shared values, and the impeachment hearings which seemed to have lacked several values. Brad then talks through another of the Core Values of an organization that's trying to weave its Values into the DNA of its workforce: Trust.
The Value of Values: RADICAL CANDOR (S1 : E16)
January 24, 2020 23:00 - 3 minutes - 2.15 MBIn this and the next few episodes, Kristy and Brad will discuss the one thing that is intended to stay constant in the midst of volatility and rapid change: Core Values. Organizations (and individuals) use Core Values to articulate the foundational beliefs and behaviors that are to guide decisions, actions, and behaviors. Often, however, such Core Values are merely a poster on the wall. Brad and Kristy talk through the Core Values of one organization that's trying to go from the wall t...
The Value of Values: Radical Candor (S1 : E16)
January 24, 2020 23:00 - 3 minutes - 2.15 MBIn this and the next few episodes, Kristy and Brad will discuss the one thing that is intended to stay constant in the midst of volatility and rapid change: Core Values. Organizations (and individuals) use Core Values to articulate the foundational beliefs and behaviors that are to guide decisions, actions, and behaviors. Often, however, such Core Values are merely a poster on the wall. Brad and Kristy talk through the Core Values of one organization that's trying to go from the wall t...
That's Good Shift - Strategic Planning in an Age of Volatility (S1 : E15)
January 17, 2020 12:00 - 3 minutes - 2.15 MB2020 will be a year of volatility, and no one truly knows what our business, political, and social environment will look like 2-3 year from now. Yet organization and team still need to craft strategic plans in order to set and move toward a longer-term vision. In this episode, Kristy and Brad discuss the What and How of strategic planning within an age of volatility. For more information on IPL's "What's Next Strategic Planning Workshop" approach, visit our website - iplshifthappens.com.
2020 Predictions - Make Your Shift Happen (S1 : E14)
January 10, 2020 21:00 - 3 minutes - 2.15 MBIn this first episode of the decade, Brad and Kristy give their predictions for 2020, and offer a few tips on what you can do to lead what's next in the context of these predicted business conditions.
Influencing Through Jujitsu - Part 2 (S1 : E13)
December 20, 2019 17:00 - 3 minutes - 2.15 MBIn a continuation from the prior week's episode, Brad and Kristy discuss how leaders can use "influence jujitsu" to gain support and action from those that are key to making shift happen. Kristy provides examples for three types of influence jujitsu: Gaining a common understanding of what you're solving for in the change. Doing your homework to understand another individual's underlying motivators and goals. Showing empathy and seeking to truly understand alternative perspectives. Pract...
Influencing Through Jujitsu (S1 : E12)
December 13, 2019 20:00 - 3 minutes - 2.15 MBHas the art of influence disappeared? Many of today's "debates" seem more like boxing matches, where each person tries to "win" by brute force. Even the concept of what is a "fact" has become more diluted. It can be exhausting to try to influence someone else to take an action you deem critical. In this and the following episode, Kristy and Brad discuss influence, and a more productive way to be an influential leader of what's next - Influence Jujitsu. Kristy outlines a model from noted...
US at the Inflection Point
December 07, 2019 16:00 - 3 minutes - 2.14 MBWe as a country are at an inflection point, where what's next is in doubt and the actions and decisions of our leaders will shape our next phase of either growth and prosperity, or decline and recession. In this episode, we discuss a current reality (selective exposure) that challenges the conditions needed to successfully navigate large-scale shifts - unity, trust, connection, and commitment. We then outline the leadership characteristics that differentiate UP leaders versus DOWN leader...
US at the Inflection Point (S1 : E11)
December 07, 2019 16:00 - 3 minutes - 2.15 MBWe as a country are at an inflection point, where what's next is in doubt and the actions and decisions of our leaders will shape our next phase of either growth and prosperity, or decline and recession. In this episode, we discuss a current reality (selective exposure) that challenges the conditions needed to successfully navigate large-scale shifts - unity, trust, connection, and commitment. We then outline the leadership characteristics that differentiate UP leaders versus DOWN leader...
Change-Agility - The Marathon Effect (S1 : E10)
November 21, 2019 22:00 - 3 minutes - 2.15 MBIn this episode, Kristy and Brad discuss why many organizational leaders are not adept at leading change, and how to avoid the "marathon effect." We can't think of an organization today that is not going through large-scale change, and virtually all of these organizations also say that they have big gaps in leader ability to actually lead such changes forward effectively. Kristy goes more in-depth into why this predicament has occurred, and gives practical advice for leaders on what they ...
Confidence - The Accountability Quandary (S1 : E9)
November 14, 2019 21:00 - 3 minutes - 2.15 MBIn this episode, Kristy and Brad describe the "Accountability Quandary." No organization can succeed unless it has built the conditions needed to gain and sustain trust from stakeholders (customers, investors, and employees) that you'll deliver on your commitments. We call this factor Confidence. A key component to building such confidence is Accountability. Virtually all companies talk about accountability, but the reality often doesn't match the aspiration. More often than not, accou...
Connection - 'Unguilding' for Growth
November 07, 2019 21:00 - 3 minutes - 2.15 MBIn this episode, Kristy and Brad describe a common problem for companies that started with a "Guild Model" but now need to operate more like a cohesive company. A Guild Model is a loose connection of talented individuals brought together to use their specific skill sets to fill a market need or opportunity. For example, many professional services firms start with this model, where individual “stars” work under the same umbrella but are essentially operating independently. The issue comes...
Connection - 'Unguilding' for Growth (S1 : E8)
November 07, 2019 21:00 - 3 minutes - 2.15 MBIn this episode, Kristy and Brad describe a common problem for companies that started with a "Guild Model" but now need to operate more like a cohesive company. A Guild Model is a loose connection of talented individuals brought together to use their specific skill sets to fill a market need or opportunity. For example, many professional services firms start with this model, where individual “stars” work under the same umbrella but are essentially operating independently. The issue comes...
S1 Episode 7: HR's Tricks & Treats in Making Shift Happen
October 31, 2019 12:00 - 3 minutes - 2.15 MBIn this Halloween episode, Brad describes the tricks and treats of Human Resources, and the functions role in leading what's next for their organization. HR's treat is that it has a prominent role in equipping a company to make shifts needed to achieve strategic objectives. The trick is that most HR functions are not fully equipped to be the catalyst for change. Brad highlights three characteristic that differentiate HR teams that are great at leading what's next versus those being lef...
HR Capability - Tricks & Treats in Making Shift Happen (S1 : E7)
October 31, 2019 12:00 - 3 minutes - 2.15 MBIn this Halloween episode, Brad describes the tricks and treats of Human Resources, and the functions role in leading what's next for their organization. HR's treat is that it has a prominent role in equipping a company to make shifts needed to achieve strategic objectives. The trick is that most HR functions are not fully equipped to be the catalyst for change. Brad highlights three characteristic that differentiate HR teams that are great at leading what's next versus those being lef...
Capability - Making HR Shift Happen (S1 : E7)
October 31, 2019 12:00 - 3 minutes - 2.15 MBIn this Halloween episode, Brad describes the tricks and treats of Human Resources, and the functions role in leading what's next for their organization. HR's treat is that it has a prominent role in equipping a company to make shifts needed to achieve strategic objectives. The trick is that most HR functions are not fully equipped to be the catalyst for change. Brad highlights three characteristic that differentiate HR teams that are great at leading what's next versus those being lef...
Capability - Building What's Next Leaders (S1 : E6)
October 24, 2019 12:00 - 3 minutes - 2.15 MBIn Episode 6, Kristy and Brad take the podcast on the road to their favorite coffee joint to talk about building Capability to lead what's next. Many organizations spend a significant amount of money on leadership development programs, yet most still perceive they don't have a strong bench of leaders ready to lead what's next. Kristy and Brad discuss one of the root causes of this disconnect (how competency models typically are created), and how three organizations shifted their leadersh...
S1 Episode 6: Building Capability to Lead What's Next - Tips from a coffee shop
October 24, 2019 12:00 - 3 minutes - 2.15 MBIn Episode 6, Kristy and Brad take the podcast on the road to their favorite coffee joint to talk about building Capability to lead what's next. Many organizations spend a significant amount of money on leadership development programs, yet most still perceive they don't have a strong bench of leaders ready to lead what's next. Kristy and Brad discuss one of the root causes of this disconnect (how competency models typically are created), and how three organizations shifted their leadersh...
Capacity - Nine Women Can't Have a Baby in a Month (S1 : E5)
October 17, 2019 12:00 - 3 minutes - 2.15 MBIn Episode 5, Kristy and Brad talk about Capacity. We're all tired, with more work than time to do it. How can organizations optimize their capacity in a way that enables everyone to lead what's next? Kristy and Brad will give examples of how to use data, governance, and courage to effectively and continually prioritize work to get the right things accomplished by the right people at the right time.