Customer Support and HOW TO DO IT RIGHT!! - Making Awesome S3E40
Making Awesome - 3D Printing, Inventing, Making, Small Business
English - July 03, 2023 19:20 - 1 hour - 90.9 MBEntrepreneurship Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
This week we are going down the path of customer service. Since having some really poor experiences dealing with companies lately I would love to talk all about what is right, what is wrong, and how you, as a company, small or large, and keep your customers happy, even when things go wrong!
Topics to Cover:
What is appropriate for customer service?
How to know if you are meeting the needs of your customers?
How to find people to help do customer support
How to train people to help your customers
How to deal with customers that continue to have problems?
What companies have it right and which ones have it wrong?
AND MORE!!!
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Do you have an idea you want to get off the ground? Reach out to the Making Awesome Podcast through https://3DMusketeers.com/podcast and someone will get you set up to be a guest!
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#customerservice #customerservicetraining #customerexperience #customercare
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