TOUGH LOVE FOR BUSINESS
261 episodes - English - Latest episode: 3 days ago - ★★★★★ - 1 ratingTOUGH LOVE FOR BUSINESS is a podcast for business owners to get answers to the most important questions about owning and running a successful business.
Hosted by Jackie Zach, Certified Business Coach for ActionCOACH Milwaukee, and Mike McKay, Partner and Certified Business & Executive Coach for ActionCOACH Milwaukee. We have almost 70 years of combined business experience.
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Episodes
How to introduce change to your employees–
April 25, 2024 12:00 - 15 minutes - 14.3 MBChange has happened. Listen as we discuss how to navigate change with your employees. Want to know more about navigating change? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
How to navigate change in your business
April 23, 2024 12:00 - 14 minutes - 12.9 MBExperience is the best teacher and it is no exception for us. We, as a business, are experiencing changes and we thought it would be a great idea to share how we have navigated those changes. Going through changes and want help navigating? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
How to influence the customer buying journey
April 11, 2024 12:00 - 20 minutes - 18.5 MBThe first step in the buying journey is the customer identifies a problem and what do they want. Listen as we discuss the customer buying journey and how you can help to influence it. Want to learn more about how to influence the customer buying journey in your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
There's Got to Be Something More For My Business
April 04, 2024 12:00 - 21 minutes - 20 MBThe way to have your business treat you better is to be a better business owner. There is no way to outwork a problem. Working harder is not the answer. Listen as we discuss how to outsmart your work with better, smarter, easier shortcuts. Want to discover how to be a better business owner? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
Do you want a championship team?
March 28, 2024 12:00 - 14 minutes - 13.5 MBWhat are the steps to getting and retaining a championship team? Step one is to stop making excuses (topic from Episode 240). Step two is to start setting clear expectations (Episode 242). Listen as we discuss what other things go into creating a championship team! Do you want a championship team but don’t know how to get it? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-compl...
Setting Clear Expectations
March 21, 2024 12:00 - 16 minutes - 15.2 MBListen as we discuss how setting clear expectations will give you a better chance at getting the result you want. As soon as you allow excuses, you take away your ability to set expectations. Your employees want to be successful and want to know what success looks like at your company. So, it’s your job to set those clear expectations. Are you getting the results you’re expecting? If not, take advantage of a complimentary business strategy session to discover the opportunities in your busi...
Tale from the Front: Erin Ogden Managing Partner Ogden Glazer + Schaefer
March 14, 2024 15:26 - 23 minutes - 21.4 MBListen as we interview Erin Ogden the managing partner at Ogden, Glazer + Shaefer. a powerhouse team, specializing in representing businesses with a sharp focus on startups, intellectual property, and food and beverage regulation Learn how Erin got started, challenges she faced and how coaching has helped her take her business to the next level. Want to learn the opportunities available in your business? Take advantage of a complimentary business strategy session to discover the opportun...
Where Are You Making Excuses in Your Business?
March 07, 2024 13:00 - 25 minutes - 22.9 MBAre you noticing your team and your customers making a lot of excuses or giving you reasons why something can’t be done? As we know, life is a mirror. The real question is, “Where are you using excuses in your business?" On today’s episode we discuss excuses and how they limit growth in your business. Want to grow your business faster? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask...
The Peak-End Effect
March 05, 2024 13:00 - 13 minutes - 12 MBPeak End Effect is all about the end of a transaction, meeting or phone call. How are you leaving them feeling when they leave your orbit? The period you’re interacting with them are the peaks and valleys. The most important parts of a transaction are the peaks and the ending. Listen as Mike and Jackie discuss more in depth about the Peak End Effect and how to use it to your advantage. What is the end of the transaction your customer is experiencing? Need some help creating an extraordin...
Who's Coaching You?
February 27, 2024 13:00 - 10 minutes - 9.18 MBCoaching is a competitive advantage to the growth of you as a leader, owner and having a better business. About 15% of your competitors are coming for YOU! Are you being lazy and going with the flow? Are you intentionally growing your business and looking for a competitive edge? Want a competitive advantage and want a coach? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complime...
Don't Do Stupid Stuff
February 22, 2024 13:00 - 13 minutes - 12.3 MBStupid things in business are things like, keeping someone in a role too long, “I know what to do but I didn’t do it”, bright shiny pennies, not spending enough time testing and measuring and giving up too soon. Listen as Mike and Jackie discuss how to navigate through these decisions. Do you want to stop doing stupid stuff and want help? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-que...
Ask Your People How They'd Like to be Managed
February 20, 2024 13:00 - 14 minutes - 13.5 MBWe expect our team to think like we do, but the reality is that they don’t. How do you get your team to do the things you want them to do? First step, is to understand how people want to be led by asking things like “How can I help you be successful at xxx?” Listen as Mike and Jackie discuss how to lead people the way they want to be led. Are you and/or your leaders struggling with getting the most out of your team? Take advantage of a complimentary business strategy session to discov...
Leading Through Crisis
February 15, 2024 13:00 - 11 minutes - 10.3 MBWhen we are leading through crisis, the first step is to check yourself. Are you panicking? Are you looking at a solution? If you take your blinders off and focus on truly what is in front of you, you will find opportunity. How prepared are you to take advantage of opportunities? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
Paying Taxes
February 13, 2024 13:00 - 12 minutes - 11.2 MBDo you say “I don't want to pay taxes” to yourself? Did you know that this philosophy also stunts your business’s growth? Listen as we discuss business taxes and the things to think about when you have those thoughts. Is your growth stuck because you’re afraid to pay taxes? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
Good Vs Bad Debt
February 08, 2024 13:00 - 10 minutes - 9.78 MBBad debt is meant for short term use such as operating expenses, etc. If you’re going to use bad debt, the first objective is to have a plan to get out of it. Good debt is based on growth, like investing in a new marketing program or hiring a new marketing person or real estate. Listen as Mike and Jackie talk about how to navigate these different kinds of debt. Need help looking at your debt? Take advantage of a complimentary business strategy session to discover the opportunities in you...
Fast Growth Requires Cash
February 06, 2024 13:00 - 11 minutes - 10.1 MBTons of business owners have this abject fear of owing money to others. If you want your business to be able to grow, you need access to money. There’s a saying...”money attracts money.” Are you willing to borrow money, take investors, etc. if that money is meant to grow your business? The ActionCOACH 5-Ways tools help lay out what must happen to pay the money back. Would you like someone to work through the 5 Ways for your business? Take advantage of a complimentary business strategy s...
Commercial Profitable Enterprise That Works Without You
February 01, 2024 13:00 - 12 minutes - 11.7 MBOur definition of a business is “A Commercial Profitable Enterprise that Works Without You.” The point of being out of the business is to make it as valuable as you can make it. Turning it into an asset maximizes the work you put into your business. The steps that allow you to own a business versus having a job that benefits your personal life. Design your life and build your business to get you there. Do you want freedom in your business? Take advantage of a complimentary business strat...
Mind Or Brain
January 30, 2024 13:00 - 13 minutes - 12.6 MBThe brain is the big meatball in your skull, mostly on a subconscious level, whereas our mind is a set of beliefs. It has control over what you will or won’t do, in essence, your mind determines your success. Your brain is the car, your mind is the driver. Would you like to change your beliefs about you and your business so you can unleash the growth that’s possible? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://act...
Failing Fast
January 25, 2024 13:00 - 10 minutes - 9.86 MBFAIL in the ActionCOACH world stands for “First Attempt In Learning”. The reason to fail fast is to learn fast. If something goes exactly as you expected, you have learned nothing. The more cycles of learning, the more distinctions you get. This also requires getting out of your comfort zone. Speed is life! Want to learn faster so you can grow your business faster? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! http...
Responding to Surprises
January 23, 2024 13:00 - 12 minutes - 11.2 MBLots of things happen that are interesting, surprising or unexpected. Sometimes there are good surprises and sometimes there are bad surprises. You have a choice in how you respond. Learn how to take control over your thoughts and create a response that will help move yourself forward. Do you have lots of surprises in your business and struggle to respond productively? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://acti...
Where Do You Want to Go and Where are the Gaps?
January 18, 2024 18:45 - 10 minutes - 9.15 MBWhat are the gaps? Listen as Mike and Jackie discuss The Gaps Worksheet and how it helps map out your goals. Ask yourself “where do I want to be in the next 5 years? What do I want revenue and profit to be? What kind of a leader do I want to be? What kind of team do I want?” These are essential to understanding where you want to be and how to get there. To get a copy of the Gaps Worksheet email Jackie Zach at [email protected] Do you have gaps and want some help? If yes, tak...
The Five Deadly Words in Business
January 16, 2024 13:00 - 9 minutes - 9.05 MBThe 5 Deadly Words are “I’m happy where we’re at”. If you find yourself just getting through the day or growing is too much work, this is the podcast for you. Grow or die, it is a natural law; if you’re not growing, you’re dying. If you decide everything is ok, you cannot have more than you have today. Mike and Jackie explore the differences and show you how to grow from a mindset change! Do you find yourself saying “I’m happy where I’m at”? Would you like more than you have today? Tak...
Management Systems
January 11, 2024 13:00 - 17 minutes - 16.1 MBPeople are your biggest asset, so what do you have in place to help them grow or become leaders? Do you have a system for your managers to follow that allows you to train your upcoming managers? It is all about managing consistently. Listen as Mike and Jackie discuss the management system they use and teach. Need better management and a better management system? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://...
We’re All Playing a Bigger Game
January 09, 2024 13:00 - 11 minutes - 10.6 MBWhen you’re playing a bigger game, you’re also moving out of the day to day. You’re growing managers and leaders instead of doing all the work yourself. Are you evolving the size of your customer base or keeping everything as it is? How do you and your business need to change as you play a bigger game? Want to play a bigger game but still neck deep in the day to day? Take advantage of a complimentary business strategy session to discover the opportunities for you and your business! http...
What Do You Want Your Business to Do for You?
January 04, 2024 13:00 - 12 minutes - 11.2 MBIn the case of your business, what do you want the asset to do for you? Have you ever given it some thought? Listen as Mike and Jackie discuss, taking some time to consider why you’re building your business and what you want it to do for you. Know what you want your business to do for you but need some help getting there? Take advantage of a complimentary business strategy session to discover the opportunities for you and your business! https://actioncoachwi.com/podcast-ask-a-question-co...
Year End Planning
January 02, 2024 13:00 - 9 minutes - 8.51 MBThere is no literature in the world that says that you should run your business or your life without a plan. The majority of businesses and lives, for that matter, don’t have a plan. The biggest reason is that people don’t really know how to create a plan or how to set goals. However, it’s easy if you have an expert show you how to do it. Ready to get started on a great new year? Take advantage of a complimentary business strategy session to discover the opportunities for you and your bu...
The Long Arc of Time
December 28, 2023 13:00 - 11 minutes - 10.7 MBThe long arc of time is the concept that it feels like time goes slowly even though time is happening at the same pace it always has been. The arc of time can be bent in your favor by doing things consistently and looking at the data. Data has no emotion or feeling, which can make things seem very slow even if there is constant improvement. If this is an “aha” moment for you, take advantage of a complimentary business strategy session to discover the opportunities in your business! http...
One Person Can Sink the Whole Ship
December 26, 2023 13:00 - 9 minutes - 8.74 MBWould you allow an employee to choose not to get better? If you have one person who doesn’t want to grow through training/learning/coaching and you let them stay, there is a clear message to your team that you don’t believe in growth. Do you have people on your team who are choosing to resist where the company is going? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentar...
When Employees Feel Like You Don't Care
December 21, 2023 13:00 - 13 minutes - 12.7 MBDo your employees feel like you care about them as people? What difference would it make to your company if your company really felt like you cared about your individual employees? Listen as Mike and Jackie explore this very important aspect of your business. Want to know if your employees feel valued? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
Surprise!
December 19, 2023 13:00 - 10 minutes - 9.2 MBSomething comes up that you weren’t expecting, which comes as a total surprise. Surprise... there’s a pandemic. Surprise... interest rates are up to 8%. Surprise... your employees are all quitting. When you experience something that you weren’t expecting, you have choices about how to react and how it affects you. The idea is not to allow but to move forward as quickly as possible. Surprised recently and it has been a challenge? Take advantage of a complimentary business strategy ses...
Setting Goals Even If Your Busy
December 14, 2023 13:00 - 12 minutes - 11.8 MBDo you want your business to do more for you but find yourself saying “I’m so busy and don’t want to be,” yet struggle to change? Listen as Mike and Jackie dispense a little tough love so that you hear how it is. If this is an “aha” moment for you, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
Resilience
December 12, 2023 13:00 - 10 minutes - 10 MBResilience: it is the capacity to recover quickly from difficulties. For your business, it is a critical survival factor. Your business wants to grow because it is a thing. Resilience gives your business the ability to do its work. We are just caretakers. Are you getting in the way of your business growth and wanting help? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complime...
Marketing - Back to Basics
December 07, 2023 13:00 - 10 minutes - 9.66 MBMarketing takes relentless execution, tweaking, the right niche and consistency. What is the strongest marketing program in your business that worked? Why did you stop using it? Listen as Mike and Jackie discuss getting back to the basics! Need help getting back to basics? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
Why Choose Happy?
December 05, 2023 12:00 - 13 minutes - 12.8 MBBased on a Daily Dose written by Mike in 2015, why is it important to choose to be happy? Taking the high road vs. the low road. The low road is easier in the short term, but there is no upside. How would you feel if you approached each task, each relationship, each action, happily? How much less stressful would it be? What if the things that make you unhappy were lessons for you to learn? Listen as we discuss choosing happiness. Have trouble choosing happy? Take advantage of a complimenta...
Are You Better Today Than You Were Last Month, Last Year?
November 30, 2023 12:00 - 11 minutes - 10.9 MBAs you reflect on yourself and your company, are you better today than you were yesterday, a week ago, a year ago or 5 years ago? If you are, take some time to reflect on those changes and how they have helped your business grow and change. What are you going to work on next year? If you aren’t growing as a leader, how is that hurting your business? If this is an “aha” moment for you and you realize you need to grow as a leader, take advantage of a complimentary business strategy session...
Where Are You Going? What is Your Plan?
November 28, 2023 12:00 - 14 minutes - 13.1 MBWhat are we doing and where do we expect to end up? Goals are something you have to grow into. To create an executable plan, you have to take it one step at a time. Listen as Mike and Jackie discuss pointing your compass in the right direction and how to create a plan. Need some help figuring out where you’re going or creating a plan? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question...
Chaos in the Streets
November 23, 2023 12:00 - 12 minutes - 11.2 MBDo you feel like everyone in the US hates each other? Do you feel, based on what the media is projecting, that there are gunfights in all the streets? The media needs eyeballs to thrive and the chaos keeps people tuned in. It’s really about what you, your employees and your customers are experiencing. Does your reality match what the media says is happening? Listen as we explore how to filter out the chaos around you. Want some help separating reality from chaos? If yes, take advantage of...
What Would a Great 2024 Look Like for Your Business?
November 21, 2023 12:00 - 12 minutes - 11.3 MBIt is now nearing the end of the year and 2024 is around the corner. What would make you say, “I had a great year personally and in my business?” One of the small challenges is to think back on what was your plan in 2023 and where did you end up? At the beginning of 2023, you had a plan for your business, so are you happy with where you are now? What do you want the next year to look like? Want to reach your personal and business goals in 2024? Now is the time to take action. The first ste...
Why Set a Business Budget?
November 16, 2023 12:00 - 11 minutes - 10.3 MBBudgeting is important. Lots of people use their checkbook as a budgeting tool but they don’t actually have a cash flow forecasting tool. Budgets are designed to be a spending plan. It allows you to understand what you are spending your money on and the ability to choose investments in that will help you accomplish your goals. Do you have a budget and don’t know how to use it? Do you not have a budget and don’t know where to start? Take advantage of a complimentary business strategy sessio...
Hiring is Marketing
November 14, 2023 12:00 - 9 minutes - 8.82 MBHiring people is a form of marketing. Marketing to hire employees is the same concept as targeting and marketing for clients. Why would someone want to work for your company? Why are you a great company? As an excellent candidate, why would they want to come to work for you? Want to learn more about marketing for employees? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-compliment...
Four Hour Hiring Process
November 09, 2023 12:00 - 9 minutes - 8.41 MBThe four-hour hiring process is a system where you can get to the right candidate more quickly. It is a series of steps that the candidate goes through to help you decide if they are a right fit or not for your organization. We use it and it is genius. Listen to Mike and Jackie discuss how this process works! Want to learn more about the four-hour hiring process? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoach...
Pick Up the Phone and Call
November 07, 2023 12:00 - 8 minutes - 7.55 MBEmail and texting are very safe places to hide. Whereas the benefits of picking up the phone will make you stand out in the crowd and quickly build a relationship with the person you're calling. You don’t know what will happen until you actually speak to someone. So, pick up the phone and connect with them, human to human. Want to pick up the phone but you’re unsure how to begin or afraid of being rejected? Take advantage of a complimentary business strategy session to discover the opportu...
Beliefs about Networking for Money
November 02, 2023 14:00 - 12 minutes - 11.2 MBSome beliefs around networking for money that hold people back are “if I network for money, people won’t like me” or beliefs around “money is bad”. How are your beliefs about money or beliefs about networking for money holding you back? Want to get rid of your negative beliefs around money and networking for money? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-sess...
Up Your Game As a Business Owner
October 31, 2023 12:00 - 13 minutes - 12.3 MBLots of people think that being busy is better. In fact, thinking, strategizing, and contemplating feels like no action is being taken. The challenge is the pace of the improvement. Being busy shows lots of action, thinking is an exercise of patience and letting things play out. Listen as we discuss why thinking is an important part of your leadership toolbox. Too busy in your business? Want to be less busy but more impactful in your business? If yes, take advantage of a complimentary busi...
Networking for Business
October 26, 2023 12:00 - 12 minutes - 11 MBWe don’t usually just network for the sake of it. We usually want to something out of it, new clients, additional sales, referrals. Networking for money means that your networking script ends in something around, “How do we do business together?" Listen as Mike and Jackie explore how to network for business. Want to learn more about networking for money? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/p...
Systems, Scale and People
October 24, 2023 12:00 - 12 minutes - 11 MBThe number one leverage for a business is people. In addition, growing a business successfully includes, systems like sales, daily opening, etc. scale and people. Are you successfully leveraging your business? If not and you’d like to take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
When Business Partners Want Different Things
October 19, 2023 12:00 - 23 minutes - 21.2 MBMost of the time when business partners split it is usually not pretty. Partners wait too long to have the critical conversations around what each person wants causing hurt feelings and resentment. Our discussion is around how to have an amicable split of a partnership and still remain friends. In a partnership that you are thinking of dissolving? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast...
Everyone Can Build Wealth
October 17, 2023 12:00 - 11 minutes - 10.7 MBThere is an abundance of wealth, enough to go around for everyone. The first step is to choose to do what it takes and commit to getting it. Choosing to do the things that are necessary with the exclusion of everything else. You too can have what you want, so what are you going to choose? Interested in learning more about how business coaching can get you where you want to go? If so, take advantage of a complimentary business strategy session to discover the opportunities in your busines...
Breaking Through to the Next Level of You
October 12, 2023 12:00 - 18 minutes - 17.4 MBIf you want to breakthrough to the next level of you, it will require a break-UP, break WITH, break DOWN or break APART from people, ideas, systems, or any area of your business. The pace of personal development is also partly the pace of your comfort zone and what the new you feels like. Are you stuck and want to get to the next level of you? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-...
We Want to Interview You on Our Podcast!
October 10, 2023 12:00 - 4 minutes - 3.85 MBDo you want to grow your business 20% or even 30X? Do you want to work differently? Do you want a shortcut? We want to hear your story to date! Get LIVE insight from top coaches and business owners, Mike and Jackie, on an episode of the podcast. Do you have revenues above $1Million? Been in business more than 5 years? Have you been coached or would like to explore coaching? We want to share how the coaching world can help you on your journey. Would you like to be interviewed and be ...