242: Troubleshooting with Joe Caiati

David and Katie talk with former Apple Genius Joe Ciati about troubleshooting your Mac. We discuss removing adware, explain Activity Monitor and Console, how to diagnose hardware and software problems and when you can attempt to fix something yourself and when its time to call a pro.

Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

David and Katie talk with former Apple Genius Joe Ciati about troubleshooting your Mac. We discuss removing adware, explain Activity Monitor and Console, how to diagnose hardware and software problems and when you can attempt to fix something yourself and when its time to call a pro.

Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

This episode of Mac Power Users is sponsored by:

The Omni GroupWe're passionate about productivity for Mac, iPhone and iPad.

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Automatic
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Pixelmator
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Guest Starring:

Joe Caiati

Links and Show Notes:

Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

Links for this episode:

dot info
Diagnostics & Usage
Joe Caiati (@JoeCaiati) | Twitter
Be your own Genius — 512 Pixels
235: Workflows with Stephen Hackett | Mac Power Users
Katie and David sit down with Stephen Hackett of 512pixels.net to discuss his previous life as an Apple Genius, how he juggles a day job, Relay.fm and being Editor-in-Chief of the Sweet setup with his family life, his love of old Macs and more.

Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
The Safe Mac
AdwareMedic
iStat Menus, a Mac app by Bjango
Using Apple Hardware Test - Apple Support
How to Reset NVRAM on your Mac - Apple Support
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Mac OS X v10.6.3: Diagnostic and usage data collection - Apple Support
How to use Activity Monitor - Apple Support
OS X: About Network Utility - Apple Support
Apple - Find Locations
iFixit: The free repair manual - iFixit
Share diagnostics and usage information with Apple in iOS - Apple Support
OS X: About OS X Recovery - Apple Support
Remove InstallMac from your Macs - The Sweet Setup
Using Apple Diagnostics - Apple Support
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
How to use Activity Monitor - Apple Support
Resolving Kernel Panics

More Power Users: Ad-free episodes with regular bonus segments