![LTC University Podcast artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts113/v4/41/7e/44/417e44f8-5a60-e090-18ce-bb637a51480a/mza_3892434530087963898.jpg/100x100bb.jpg)
Episode 46 BONUS EPISODE, Lisa Yakobi, Customer Service & DISC
LTC University Podcast
English - January 10, 2020 17:53 - 43 minutes - 39.4 MB - ★★★★★ - 22 ratingsHealth & Fitness primary care medical Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Episode 45, Kim Kennamer & Natalie Caruthers, Add On Service Codes
Next Episode: Episode 47, Matt Staub, The Future is Our Past
Today we have a BONUS EPISODE for you! In this episode, we hear from corporate coach, speechwriter Lisa Yakobi. Lisa and I discuss DISC and how to use DISC to provide excellent customer service in whatever industry you work. We share how to recognize the needs of your customers based on their DISC personality profile. Enjoy the show!