Network of the Future, Part I: Artificial Intelligence

Derek Banta, UPS director of mobile and digital engagement, and Katie Duffy, a solutions architect behind UPS’s chatbot, join hosts Brian Hughes and James Rowe to discuss how artificial intelligence will help build the Network of the Future. Why talk to a machine instead of a human? Will it soon be impossible to tell the difference? And what does the rise of AI mean for the logistics industry? Join us for the launch of a four-part series on all the futuristic ways UPS will move goods – at unprecedented speeds – around the world.