Rupesh is the CEO of 3Hospitality and SmartGuests.com, and he operates award winning hotels in the Daytona Beach area. Known for his out of the box, innovative thinking, Rupesh has incorporated his marketing and design background into hospitality industry to deliver simple ideas that bring smiles to guest’s faces and drive revenues for his hotels. read more

Rupesh is the CEO of 3Hospitality and SmartGuests.com, and he operates award winning hotels in the Daytona Beach area. Known for his out of the box, innovative thinking, Rupesh has incorporated his marketing and design background into hospitality industry to deliver simple ideas that bring smiles to guest’s faces and drive revenues for his hotels.


In This Episode, Rupesh Reveals 15 Successful Habits of an Awesome General Manager, including:

Listen to your staff
Share your knowledge
Collaborate
Dedicate 30 minutes each day to reading industry news
Ask for help
Don’t pretend that you know everything
Motivate people
Welcome criticism
Get to know your staff on a more personal level
Give credit where credit is due
Don’t micromanage
Keep the interest of the hotel in mind
Project a service-oriented attitude
Embrace change, and
Be a great communicator

Resources & Links

Mentioned in this Episode

Rupesh’s Article:  15 Successful Habits of an Awesome General Manager
Rupesh Previous Episode:  044 | Convert Your Guests Into Raving Fans with Rupesh Patel

Rupesh Patel

Email: [email protected]
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SmartGuests.com

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