Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

Google sends notifications to Google Business Profiles on reviews and suspensions.Verification bug for new GBPs.Google launches a “small business” attribute.Google adds new “activities” section to GBP.If a reinstatement email comes in a no-reply email, what should I do next?Does Google allow emojis to be used in reviews?What does it mean if Google gives me all three verification options?How can I reclaim an old GBP if I’ve forgotten the email?Can I verify a GBP before the location is built?What are verification options other than video verification?What should I do if Google won’t remove a negative review from a competitor?Does it matter the order in which additional categories are added to a GBP?If an address has had issues with fake GBPs in the past, will that affect verification for the current legitimate account?Should I add service areas to my GBP?Why is the chat button appearing on my GBP when I don’t have chat turned on?What should I do if I don’t have access to my Service Area Business account?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com