00:46 – Introducing today’s guest, David Behr

00:57 – David speaks to his role at USPI

01:38 – David’s background in business intelligence

04:19 – What business intelligence means to David

05:13 – David’s first successful integration of business intelligence

08:50 – The value of business intelligence and survey dashboards

11:22 – The Greenfield Business Intelligence Account

14:56 – How the surgery centers at USPI operate

16:47 – Quick wins for David

21:09 – Constantly moving on to new projects

23:13 – The decision to focus on the clinical side of business intelligence

25:59 – Other factors that influence individual clinical cases

27:13 – How David was able to track results from facilities who used the dashboard

27:53 – Feedback from physicians who have utilized the dashboard

29:25 – The behavioral response to business intelligence

30:41 – David’s recent collaboration with high school athletes

33:23 – The next phases of business intelligence

37:09 – David’s ultimate goal for business intelligence


EPISODE QUOTES


“My passion in B.I. now is much more on the visualization side versus the static report side.” (07:13)


“Through the ‘What if?’ they’d also be able to look at if they noticed that their drug and med expense happened to be red each month, they can click on it and it would take you to a whole nother screen that was all the best practices that were collected around drugs and meds.” (20:19)


“We’re kinda working on a better way to manage, ‘How do we get those best practices rolling in?’” (22:49)


“What we’ve done is we’ve actually broken these cases out into that level on granularity that I can look at ACL with knee scope and then I would only be looking at cases that did an ACL and a knee scope.” (26:31)


“I think it makes a difference if the people out there who are driving a business know that they’re being tracked and held accountable to what they’re doing.” (29:52)


“So, we’ll have a dashboard we built for the facility, but then we have the exact same one built where you can roll up the numbers to the region, roll up the numbers to the market President so they’ve got visibility as well now which I think at the end of the day helps everybody. ” (30:27)


LINKS MENTIONED


Limitless BI Website


David’s LinkedIn


USPI’s Website