The Stages of Digital Maturity with Kentico

Lessons for Tomorrow

English - March 14, 2023 13:30 - 36 minutes - ★★★★★ - 6 ratings
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In this episode, our guest host, Wes McChristian is joined by Jonathan Henault, Customer Experience Manager at Kentico. They discuss creating a customer journey map to improve customers' overall experience, the idea of implementing digital maturity in your business's roadmap, and more.
Digital Experience Maturity, also referred as, Customer Experience Maturity is defined as a company's capability in measuring and delivering digital customer experiences across its main touchpoints.
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Lessons for Tomorrow: Website // Twitter // Instagram // Facebook // YouTube

Tim Ahlenius: LinkedIn // Twitter

Wes McChristian: LinkedIn

Jonathan Henault: LinkedIn

Resources: Calculating Digital Experience Maturity - Kentico

Digital Experience Maturity, also referred as, Customer Experience Maturity is defined as a company's capability in measuring and delivering digital customer experiences across its main touchpoints.

This podcast is brought to you by Americaneagle.com Studios. Follow this podcast wherever you listen to them!

Connect with: