Legal Leaders Exchange

Episode 20: Demystifying ChatGPT: The Wolters Kluwer Approach to Generative AI

On this episode, renowned thought leader Ken Crutchfield, Vice President and General Manager of Legal Markets for Wolters Kluwer Legal and Regulatory, and Jennifer McIver, Associate Director of Legal Operations and Industry Insights for Wolters Kluwer ELM Solutions, discuss how GenAI in general, and ChatGPT in particular, are radically transforming the way corporate legal departments and law firms deliver their work -  now more efficiently than ever.

SPECIAL EDITION: The Power of Data Analytics and Monetization: Driving Growth and Innovation

In a recent podcast from Wolters Kluwer, Nancy McKinstry, Wolters Kluwer CEO and Chair of the Executive Board, and Barbara Wixom, Principal Research Scientist at the MIT Center for Information System Research, delve into the transformative potential of data analytics and monetization.

Episode 18: Adventures and Misadventures of Managing Budgeting and Legal Spend

On this episode, our Nathan Cemenska, Director of Legal Operations and Industry Insights at Wolters Kluwer’s ELM Solutions and procurement expert Andie Lam, Director of Global Category Manager at Novartis, discuss the intricacies and challenges of managing outside counsel guidelines, managing legal spend and budgeting and the role of procurement in assisting in-house counsel teams to drive maximum efficiencies in their outside-counsel management.

Episode 17: The Future-Ready Lawyer: How Legal Departments Can Get Ready for What’s Next

In this episode, our Barry Ader and Nathan Cemenska discuss what it means for corporate legal departments to be future ready, and how corporations can successfully build comprehensive strategies to leverage new technologies and data-driven metrics to drive maximum efficiencies in their legal spend and outside-counsel management.

Episode 16: Change Management is Hard, but Even Harder with AI

On this episode, Wolters Kluwer’s ELM Solutions experts Abhishek Mittal and Jeffrey Solomon take on a well-known insight: Change management is already hard, but coupled with the rising AI technology, it’s becoming even harder. Listen to Abhishek’s and Jeff’s recommendations on how to create awareness with hands-on experience around artificial intelligence, learn from early adopters and peers who have know-how on the matter, and encourage transparency around AI.

Episode 15: Understanding Legal Intake and Triage

On this episode, Nathan Cemenska of Wolters Kluwer's ELM Solutions discusses the fundamentals of legal intake and triage, two legal processes that can bring efficiency and visibility to legal matter workflows inside legal departments. He is joined by Tiffani Hamilton-Huynh, Legal Operations Manager at DHL Supply Chain, and Stacy Lettie, Director of Legal Operations at Adtalem Global Education.

Episode 14: Worst Practices and Challenges of Change Management in Legal Ops

In this occasion, Nathan Cemenska, Director of Legal Operations and Industry Insights at Wolters Kluwer’s ELM Solutions, and Cheryl Cowley, Vice President & Director of Legal Administration at Santander, discuss the nuts and bolts of change management in corporate legal departments, why it’s so hard and why it’s so important to do it properly.

Episode 13: Trends in Vendor Mix and Total Outside Spend

In this edition, Nathan Cemenska, Director of Legal Operations and Industry Insights and Jeff Solomon, Senior Director of Product Management for Wolters Kluwer’s ELM Solutions, discuss key insights pulled from the LegalVIEW® Data Warehouse around 2021 trends in vendor mix and total outside spend, which have seen a big impact across the entire legal operations industry. To read the latest edition of LegalVIEW Insights, please visit: https://www.wolterskluwer.com/en/expert-insights/report-le...

Episode 12: Understanding Legal Billing Guidelines

On this occasion, Jeff Solomon, Senior Director Product Management, Sharon Horozaniecki, Director of Operations for LegalVIEW BillAnalyzer and Michele Pratt, Associate Director for LegalVIEW BillAnalyzer, walk listeners through the basic and most important aspects of legal billing guidelines —and how defining and enforcing those guidelines can help organizations save millions of dollars, while helping them gain better value from their law firms.

Episode 11: How Novartis Successfully Deals with Megamatters

In this edition, Nathan Cemenska, ELM Solutions’ Director of Legal Operations and Industry Insights, and Jennifer Phillips, Associate Director of Legal Operations and Business Relationships at Novartis, hold a frank, open conversation about the complexities of managing megamatters for one of the largest pharmaceutical companies in the world.

Episode 10: Financial Services Insights from the 2021 Real Rate Report

In this episode, ELM Solutions’ Director of Legal Operations and Industry Insights, Nathan Cemenska, is joined by two legal operations experts from the banking industry: Magen L McClintock, Vice President and Senior Legal Operations Specialist with KeyBank and John Crawshaw, Business Analytics Manager at PNC Bank. Their discussion centers around a well-known paradox in the banking industry: even though financial services companies pay the highest hourly rates of any industry, they still are t...

Episode 9: ELM Solutions’ AI Team Celebrates 5 Years of Continued Success

On this occasion, Wolters Kluwer’s ELM Solutions Jeff Solomon, Senior Director of Product Management, and Abhishek Mittal, VP, Data & Operational Excellence, gather to celebrate the five years since the inception of ELM Solutions’ outstanding team of artificial intelligence experts. Today, this team has grown to over 100 data scientists and 400 compliance experts, garnering multiple industry awards and clients across 20 different industries.

Episode 8: Managing Exponential Growth in Legal Operations: The Microsoft Case

In this episode, ELM Solutions’ Nathan Cemenska is joined by two of Microsoft’s foremost legal operations executives: Tom Orrison, Director of Legal Operations, and Jason Barnwell, General Manager for Digital Transformation. They speak openly about the complexities of managing legal departments on an enterprise level, and about how Microsoft is successfully leveraging data and technology to manage legal spend in such a fast-paced environment.

Episode 7: 2022 CLM Success Factors: Effective Risk Management

On this episode, we continue our discussion around contract lifecycle management, this time with a deeper dive into CLM solutions as a critical component of your 2022 risk management initiatives. Our discussion will examine the impact of CLM technologies on risk across the contract lifecycle, and its influence on contract value.

2022 CLM Success Factors: Managing the Velocity of Change

Join us for the first of two episodes that will examine the essentials for successful contract lifecycle management in 2022. We’ll begin with an exploration of how Covid has further accelerated the rate of already rising technology adoption. Our thought leaders will share tips on how to prepare your organization for success, regardless of where you are on your journey to CLM maturity.

Episode 6: 2022 CLM Success Factors: Managing the Velocity of Change

Join us for the first of two episodes that will examine the essentials for successful contract lifecycle management in 2022. We’ll begin with an exploration of how Covid has further accelerated the rate of already rising technology adoption. Our thought leaders will share tips on how to prepare your organization for success, regardless of where you are on your journey to CLM maturity.

Episode 5: Building Your Own Legal Technology Roadmap

Technology has become an essential component of a successful, well-run corporate legal department. And while it’s great that you’re likely already embracing technology to make your legal department more efficient, there are bigger questions at hand. To answer these questions, legal departments need to develop a well-planned technology roadmap. Our experts at Wolters Kluwer’s ELM Solutions, Nathan Cemenska and Jeff Solomon, discuss the essential aspects of building a roadmap that is aligned wi...

Episode 4: Megamatters: Mammoth Legal Matters

Too often, legal ops focuses on managing day-to-day legal work to the exclusion of the elephants in the room: The huge, "bet-the-company," super-critical legal matters. Legal ops needs to "do no harm" in these situations, but, despite voices to the contrary, it is probably not in the client's best interest for legal ops to avoid any involvement whatsoever. What percentage of legal spend do these matters represent? How much does that vary over time? What kinds of situations should legal ops pu...

Episode 3: The Importance of the Human Factor in Legal AI-Enabled Solutions

In recent years, legal management solutions have changed dramatically thanks to the integration of AI technologies. The challenge lies in choosing the right vendor for your applications. Leading providers should have not only AI technology, but also extensive expertise, proven market leadership and robust data to efficiently solve your challenges and improve high-value workflows.

Episode 2: Change Management Strategies for Your Legal Department

Learn about some of the deepest impacts that technologies like artificial intelligence, machine learning and predictive analytics have made in the way how legal departments manage billing, matters and client relationships

Episode 1: Volatility in Outside Counsel Spend: Containing the Chaos

Listen to our most recent analysis of legal spend information on Q2 2021 in the LegalVIEW database. Led by our Matt Kivlin, Senior Director of Product Management for Core Solutions and Nathan Cemenska, Director of Legal Operations and Industry Insights, this discussion explores key insights and the impact of dramatic times on today’s legal industry.

Legal Leaders Exchange: Trailer