If you think the only you’ll find advanced analytics in use at one of the world’s most prominent insurers is in the actuarial science arena (in other words, heavy quant), think again.  Mano Mannoochahr leads data and analytics at Travelers, and joins me for a far-ranging conversation about the myriad ways Travelers is beating the competition by using data in very imaginative ways, as well as about which leadership qualities have been most essential to his success in his first two years in the role.  You’ll hear about a truly unique approach Mano has developed to keep his team and the enterprise sharp in critical analytics disciplines like data science and data engineering called “chapters,” and how dual-reporting into both business and IT leadership has gone so far.  This one’s full of analytics gems!