Four Leadership Behaviors During Crisis

In this episode #110, Dr. Rob shares the 4 essential behaviors a leader should have during a crisis. Let’s dive into today's episode and find out how these behaviors can lead to an organization’s success!

Things you will learn in this episode:

Dr. Rob McCleland Opening Segment - #546 Recap (0:20)

Dr. Rob mentions the previous episode, click here to listen.

Overview of this week's topic, the behaviors of a leader during a crisis.

The importance of a Leader's behavior when managing a crisis (2:21)

Don't just think, act on it!

Drastic changes during a crisis (3:32)

Dr. Rob talks about the dramatic changes on businesses' roles over the last month

Controlling costs and liquidity

Behavior # 1: Deciding with speed over precision (4:24)

Making decisions. They decide to decide.

Define your priorities

Final words from Dr. Rob - End of #546 Recap (7:54)

Behavior # 2: Adapt Boldly!  - Start of #547 Recap (9:08)

Dr. Rob talks about the best organizations that hires slowly and fires quickly

Do what's best for the organization

Deciding what not to do (10:56)

What are your choices?

We are gonna adapt quickly! (11:40)

What's most important to your clients?

Build your boldness and adapting with direct connections to your frontline (12:54)

Dr. Rob talks about knowing what's happening on the frontlines

knowing how things are actually done on your organization

"You have to have leaders all throughout your organizations." (15:29)

Overcommuniate and admit where you need help!

Learn from the people who are closest to the action

Final words from Dr. Rob - End of #547 Recap (16:58)

Behavior #3: Reliably deliver - Start of #548 Recap (18:42)

Planning something is different from actually doing it

To reliably deliver, take personal ownership (19:47)

What can I say YES to?

Priorities (20:53)

Dr. Rob talks about committing to your priorities in order to deliver

Dr. Rob shares a story about his Olympic athlete friend

What am I going to deliver on today? (22:41)

Write down your priorities

Measure your performance if it is working

Stop checking your emails, get your work done and deliver! (23:45)

Overcommuniate and admit where you need help!

Learn from the people who are closest to the action

Stay active! (25:45)

Dr. Rob shares something interesting about focus

Final words from Dr. Rob - End of #548 Recap (26:10)

Behavior #5: Engaging!! - Start of #549 Recap (27:03)

What are you Engaging with?

Who are you Engaging to?

What is Engagement? (27:27)

Dr. Rob talks about successful people are fully engaged

Don't be passive

Be engaged in your business - employees (28:37)

What's happening with your team?

Dr. Rob shares a story about Jack Ma

Do you really care for your employees?

Be engaged in your business - clients (33:36)

What's happening with your clients?

What are the things that we can do for them?

Their problems are our problems

Collect and amplify positive messages (35:09)

Dr. Rob shares a story about John Krasinski

Final words from Dr. Rob - End of #549 Recap (36:28)

Tweetable Quotes:

"To reliably deliver you have to take ownership" - Dr. Rob McCleland

"You have to have leaders all throughout your organizations." - Dr. Rob McCleland

"You will always have a company, employment and job if you fall in love with your customers' problems." - Dr. Rob McCleland

"If you engage well with your employees during this crisis time, you will not regret it." - Dr. Rob McCleland

Resources mentioned in the episode:

What Sets Successful CEOs Apart?

You can connect with Rob on Instagram, LinkedIn, Facebook or listen to previous episodes on Your Daily Dose of Growth Podcast by Dr. Rob McCleland for free!

You can also visit his website at LeaderTribe.com to know more about leadership courses that you can enroll yourself in.

He’d love to connect with you.

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