Lead From the Heart
141 episodes - English - Latest episode: 14 days ago - ★★★★★ - 40 ratingsTransformational Leadership For The 21st Century
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Episodes
Mary C. Murphy: How A Culture Of Growth Can Transform Your Team
April 05, 2024 13:00 - 59 minutes - 67.6 MBNearly two decades ago, Stanford University psychologist, Carol Dweck, introduced the groundbreaking idea that human flourishing can be dramatically influenced by how we think about our talents & abilities. In her classic book, “Mindset: The New Psychology Of Success,” she taught us that some people have a general belief that their talents and intelligence […] The post Mary C. Murphy: How A Culture Of Growth Can Transform Your Team appeared first on Mark C. Crowley.
Alison Taylor: How Leadership Can Find “Higher Ground”
March 22, 2024 13:30 - 1 hour - 69.8 MBAs a professor in NYU’s prestigious Stern School of Business, Alison Taylor spends a lot of time with the next generation of business leaders. In her new best seller, “Higher Ground: How Business Can Do the Right Thing in a Turbulent World,” she tells us that her MBA students are not hoping to have […] The post Alison Taylor: How Leadership Can Find “Higher Ground” appeared first on Mark C. Crowley.
Sharon Brous: The Importance Of Fostering Connection In Our Workplaces
March 08, 2024 13:30 - 1 hour - 69 MBHuman beings are social creatures. We’re hard-wired to connect deeply & intimately with others. We want to feel valued, supported, & needed. And this makes connection a fundamental aspect of our existence. But in our busy, technology-driven lives today, we have fewer friends than people did in past generations, we interact less with our neighbors, […] The post Sharon Brous: The Importance Of Fostering Connection In Our Workplaces appeared first on Mark C. Crowley.
Andrew McAfee: Being “Geeky” Happens To Be Good Leadership Form
February 23, 2024 13:05 - 1 hour - 73.5 MBIn his new bestseller, “The Geek Way,” Andrew McAfee makes the fascinating case that the most important technological revolution of our time isn’t what companies make, it’s in how they’re being managed. And by his definition, being geeky isn’t a pejorative but rather a clear description of leaders who are perennially curious, not afraid […] The post Andrew McAfee: Being “Geeky” Happens To Be Good Leadership Form appeared first on Mark C. Crowley.
Eric Potterat: The Mental Disciplines For Leading & Winning
February 09, 2024 16:28 - 1 hour - 70.1 MBWhen we think about the highest performing people in all disciplines of life, they all commonly share the ability to think clearly, stay focused & shrug off setbacks all while under very high levels of stress. In their most critical moments, in other words, they know how to maintain intellectual clarity & emotional control […] The post Eric Potterat: The Mental Disciplines For Leading & Winning appeared first on Mark C. Crowley.
Bob Sutton: Greasing The Skids For Organizational Success
January 26, 2024 12:00 - 55 minutes - 63 MBEvery organization is plagued by what Stanford University Business School professor, Bob Sutton, calls “destructive friction:” forces that make it harder, more complicated, or downright impossible to get things done. In Sutton’s language, “the convoluted, time-consuming & soul-crushing gyrations that drive people crazy and undermine organizational performance.” Along with his co-author, SBS professor, Huggy […] The post Bob Sutton: Greasing The Skids For Organizational Success appeared fi...
Daniel Goleman: How To Optimize Emotional Intelligence
January 12, 2024 14:00 - 51 minutes - 59.4 MBThe expression, “emotional intelligence” is seamlessly embedded into our common vernacular – but it was Daniel Goleman’s groundbreaking book a quarter century ago that first coined the idea & brought it to a mass audience. In his #1 bestseller “Emotional Intelligence: Why It Can Matter More Than IQ” Goleman revolutionized how we think about human intelligence. […] The post Daniel Goleman: How To Optimize Emotional Intelligence appeared first on Mark C. Crowley.
Herminia Ibarra: Act Before You Think!
December 29, 2023 16:17 - 54 minutes - 61.9 MBWorkplace managers are often told to define their leadership purpose & authentic self, & that this personal introspection & self-reflection will guide their leadership journey. But research on how adults actually learn shows that the logical sequence – “think, then act” – is reversed in a personal change process such as what’s involved with […] The post Herminia Ibarra: Act Before You Think! appeared first on Mark C. Crowley.
Michael Gervais: Overcoming The Fear Of Other People’s Opinions
December 01, 2023 14:30 - 1 hour - 68.9 MBMichael Gervais is a high-performance psychologist who has helped some of the world’s most successful athletes overcome mental & emotional obstacles on their way to excelling in their sports. He was on the sidelines when the Seattle Seahawks won a Super Bowl, when beach volleyball players Kerri Walsh & Misty-May Treanor won Olympic gold […] The post Michael Gervais: Overcoming The Fear Of Other People’s Opinions appeared first on Mark C. Crowley.
Marcus Collins: Culture Is What Inspires People To Act
November 17, 2023 14:30 - 58 minutes - 67 MBProfessor of Marketing at the University of Michigan’s Ross School of Business, Dr. Marcus Collins, believes culture is the most powerful vehicle for influencing human behavior. In his words, “if you want to get people to move, there’s no vehicle more powerful or influential than culture. Full stop. Culture is how we inspire people […] The post Marcus Collins: Culture Is What Inspires People To Act appeared first on Mark C. Crowley.
Suneel Gupta: Discovering The Great Work Of Your Life
November 03, 2023 12:20 - 58 minutes - 66.7 MBMany of the world’s wisdom traditions teach that we humans all have a core purpose – a gift uniquely assigned to us by the universe. Eastern religions call this “dharma,” and we also know it as “an inner calling.” What’s intriguing about this idea is that we know so many people are unhappy in their […] The post Suneel Gupta: Discovering The Great Work Of Your Life appeared first on Mark C. Crowley.
Ron Shaich: Know What Matters
October 19, 2023 13:00 - 45 minutes - 52.5 MBAs an entrepreneur and CEO, Ron Shaich has had one truly remarkable career. He’s the founder and former chairman and CEO of Panera Bread, a groundbreaking restaurant brand that today has more than 2,400 bakery cafés, 120,000 employees – and nearly $6 billion in annual sales. Under Shaich’s leadership, for multiple years, Panera generated […] The post Ron Shaich: Know What Matters appeared first on Mark C. Crowley.
Frances Frei & Anne Morriss: Leading Change Without Collateral Damage
October 06, 2023 12:00 - 57 minutes - 65.7 MBFrances Frei (left) is a tenured professor at the Harvard Business School, and two years ago, was an extraordinary guest on this podcast when we discussed her brilliant understanding on how to build, retain and restore trust. Listeners should note that she also gave a remarkable TED Talk on trust that shouldn’t be missed. Frances […] The post Frances Frei & Anne Morriss: Leading Change Without Collateral Damage appeared first on Mark C. Crowley.
Julia DiGangi: Harnessing Emotional Energy For Personal & Leadership Success
September 21, 2023 21:25 - 52 minutes - 60.2 MBOur drive to create change, have impact & solve problems all comes from emotional energy. Who we become – how dynamic & powerful we are as people & leaders – depends upon our learning to work with this energy. Leaders may feel as if they don’t control this energy, that it’s just a product of […] The post Julia DiGangi: Harnessing Emotional Energy For Personal & Leadership Success appeared first on Mark C. Crowley.
Amy Edmondson: How To Fail Well
September 01, 2023 13:56 - 55 minutes - 101 MBWhat comes to mind when you think about failure – specifically, a failure of your own? Intellectually, we may all agree that failures are great teachers, but deep down the idea of failing at anything in life tends to produce some distressing emotions & feelings. The truth is, most of us (try as we will) […] The post Amy Edmondson: How To Fail Well appeared first on Mark C. Crowley.
Mauro Guillen: Redefining Traditional Notions of Aging In Our Workplaces
August 25, 2023 13:30 - 45 minutes - 82.9 MBIn what might seem to be the least likely workplace imaginable to implement this, automaker BMW now has five generations of people working under one roof in their factories collaborating & contributing their unique skills and perspectives. If, by chance, you’re wondering how older workers could possibly keep up with the rigorous demands of building cars on an […] The post Mauro Guillen: Redefining Traditional Notions of Aging In Our Workplaces appeared first on Mark C. Crowley.
Ed Catmull: On Creativity, Heart, Steve Jobs And Leading Pixar
August 11, 2023 13:30 - 55 minutes - 63.8 MBVery few people know their life’s purpose at an early age, but as a young college student, Ed Catmull started dreaming of making the world’s first computer animated movie. He went on to nurture that dream by earning a Ph.D. in Computer Science before forging a partnership with George Lucas (of Star Wars fame) that […] The post Ed Catmull: On Creativity, Heart, Steve Jobs And Leading Pixar appeared first on Mark C. Crowley.
Dr. Robert Waldinger: How To Have A Happy And Fulfilling Life
July 28, 2023 11:33 - 53 minutes - 61.7 MBWhat makes for a happy life? A good life? In 1938, Harvard University researchers launched what’s now become the longest in-depth longitudinal study of human life ever done. The Harvard Study of Adult Development has followed the lives of two generations of individuals, from the same families, for nearly 85 years. And the conclusion from all these […] The post Dr. Robert Waldinger: How To Have A Happy And Fulfilling Life appeared first on Mark C. Crowley.
Jim Harter: Gallup’s Guidance On Leading In The Post-Pandemic Workplace
May 18, 2023 13:01 - 55 minutes - 63.1 MBSeemingly overnight, the COVID pandemic caused a massive societal transformation — a structural change in how and where people work and live. And while we may be hearing that CEOs is general still have dreams of having all of their employees back in the office five days a week as they once did, the truth […] The post Jim Harter: Gallup’s Guidance On Leading In The Post-Pandemic Workplace appeared first on Mark C. Crowley.
Heather McGowan: How To Empower & Inspire Human Potential
May 05, 2023 13:30 - 53 minutes - 61 MBOne of the through lines of this podcast is the idea that the COVID pandemic profoundly and permanently changed how people think about work – not to mention the value exchange we now expect from it. Consequently, in a post-pandemic world, our common and traditional ways of motivating human performance in our workplaces instantly lost […] The post Heather McGowan: How To Empower & Inspire Human Potential appeared first on Mark C. Crowley.
Rohit Bhargava: The Future Normal: How We Will Live, Work & Thrive In The Next Decade
April 21, 2023 13:30 - 51 minutes - 59.4 MBAs life today seems to be becoming more complex & unpredictable by the minute, it sure would be nice if we had a crystal ball to see into the future. And, while seeing into the future with any degree of certainty is, of course, a fantasy, there are trends occurring in the world that some informed […] The post Rohit Bhargava: The Future Normal: How We Will Live, Work & Thrive In The Next Decade appeared first on Mark C. Crowley.
Gabriella Rosen Kellerman: How To Future-Proof The Uncertain World Of Work
April 07, 2023 13:30 - 1 hour - 70.5 MBThe post-pandemic world we’re all living in sure seems to be more volatile, more toxic, more stressful and more subject to radical change due automation, downsizing, and globalization than ever. And that just means it’s become much harder for any of us human beings to truly flourish in our lives. As if the past three […] The post Gabriella Rosen Kellerman: How To Future-Proof The Uncertain World Of Work appeared first on Mark C. Crowley.
Uri Gneezy: Avoiding Mixed Signals: How To Align Incentives With Your Values
March 24, 2023 00:30 - 51 minutes - 58.6 MBWhen hybrid cars first became mass produced over a decade ago, Honda and Toyota had two different strategies. Honda chose to produce a hybrid version of its wildly popular “Civic,” believing brand familiarity would help customers feel more comfortable with its brand-new technology. Toyota not only decided to produce an entirely new model car, they […] The post Uri Gneezy: Avoiding Mixed Signals: How To Align Incentives With Your Values appeared first on Mark C. Crowley.
Jean Gomes: How To Develop The Mindsets You Need To Flourish In An Uncertain World
March 10, 2023 14:30 - 58 minutes - 67 MBWhen you think about our world today, “turbulent” might be the first word you use to describe it. After a three-year long COVID pandemic fatigued us all, we’re now bewildered by a surprising number of employee layoffs occurring in all industries, & equally uncertain about how disruptive the AI-GPT technology will be to our work […] The post Jean Gomes: How To Develop The Mindsets You Need To Flourish In An Uncertain World appeared first on Mark C. Crowley.
Bob Chapman: A CEO The Business World Must Emulate
February 24, 2023 14:08 - 53 minutes - 60.7 MBWhen Bob Chapman was thirty years old, his father died of a sudden heart attack – instantly making Bob CEO of a small, unprofitable manufacturing company his dad had only recently purchased. For the next two decades, leveraging an MBA from the University of Michigan, and a few years’ experience as a senior level accountant […] The post Bob Chapman: A CEO The Business World Must Emulate appeared first on Mark C. Crowley.
Cassie Holmes: How To Live More Happy Hours
February 10, 2023 03:50 - 56 minutes - 64.9 MBOur most precious resource isn’t money. It’s time. We’re all given the same twenty-four hours a day – &, for most of us, that never feels enough. We flatter ourselves for being “so busy” in our jobs, yet end our days feeling depleted & without enough time to get to the gym, read the books […] The post Cassie Holmes: How To Live More Happy Hours appeared first on Mark C. Crowley.
Mauro Porcini: If Your Organization Wants To Innovate, Love Your People
January 27, 2023 14:30 - 1 hour - 71.6 MBAccording to PepsiCo’s award-winning, and first, Chief Design Officer, Mauro Porcini, “our world is radically changing, and is forcing us to innovate as never before. And, we are entering a new, modern renaissance fueled by the reborn, humanistic necessity of putting people at the center of everything.” And when Porcini says, “put people at the […] The post Mauro Porcini: If Your Organization Wants To Innovate, Love Your People appeared first on Mark C. Crowley.
Kieran Setiya: How To Live Well When Life Is Hardest
January 13, 2023 14:00 - 56 minutes - 64.7 MBYou might not think a book on philosophy could be a bestseller these days, but the title of MIT professor, Kieran Setiya’s new book, “Life Is Hard” clearly has wide appeal. We’ve just come out of a two-year global pandemic, have experienced record inflation due in part to a seemingly endless war in Ukraine – […] The post Kieran Setiya: How To Live Well When Life Is Hardest appeared first on Mark C. Crowley.
Bill George: Harvard’s Senior Fellow Urges Managers To Lead From The Heart
October 28, 2022 13:00 - 59 minutes - 67.7 MBFor our 100th episode – and our final episode of the 2022 season – we bring you a guest who is the true embodiment of the Lead From The Heart philosophy. Bill George is formerly the CEO of Medtronic – a Fortune 200 medical device company which has 90,000 employees across 120 countries. And, for […] The post Bill George: Harvard’s Senior Fellow Urges Managers To Lead From The Heart appeared first on Mark C. Crowley.
Geoffrey Cohen: The Science Of Creating Connection And Bridging Divides
October 14, 2022 11:30 - 58 minutes - 67.2 MB“If we have no peace, it is because we have forgotten that we belong to each other.” ~ Mother Teresa. Social belonging is a fundamental human need, hardwired into our DNA. And yet, 40% of people say that they feel isolated at work, and the result has been lower organizational commitment and engagement. I suppose […] The post Geoffrey Cohen: The Science Of Creating Connection And Bridging Divides appeared first on Mark C. Crowley.
Alex Budak: How To Lead The Change You Want To See In The World?
September 30, 2022 13:30 - 57 minutes - 65.9 MBAre you someone who would love to make a positive change in the world? Could you be an influential change maker? University of California, Berkeley Haas Business School professor, Alex Budak believes all of us have the potential. And he created a wildly popular class called “Becoming a Changemaker,” which has quickly grown into one […] The post Alex Budak: How To Lead The Change You Want To See In The World? appeared first on Mark C. Crowley.
Wendy Smith & Marianne Lewis: The Profound Limitations Of “Either-Or” Thinking
September 16, 2022 19:16 - 54 minutes - 62.2 MBLeadership is full of paradoxes: Should we build close relationships with our employees or keep a suitable distance? Should we trust our staff, or keep an eye on what’s happening? Are we best to display self-confidence – or is humility a greater power? For many of us, these competing & interwoven demands are a source […] The post Wendy Smith & Marianne Lewis: The Profound Limitations Of “Either-Or” Thinking appeared first on Mark C. Crowley.
Carolyn Dewar: Six Mindsets That Distinguish The Best Leaders
September 09, 2022 13:49 - 53 minutes - 61.2 MBBeing a CEO at any of the world’s largest companies is among the most challenging roles in business. Billions, and even trillions, are at stake – and the fates of tens of thousands of employees often hang in the balance. Yet, even when “can’t miss” high-achievers win the top job, very few prove to excel. […] The post Carolyn Dewar: Six Mindsets That Distinguish The Best Leaders appeared first on Mark C. Crowley.
Tiffani Bova: Salesforce’s Growth Guru Explains Why Employees Must Come First
September 01, 2022 13:00 - 59 minutes - 68.4 MBTiffani Bova is the global growth evangelist at Salesforce and the author of the Wall Street Journal bestselling book “GROWTH IQ: Get Smarter About the Choices that Will Make or Break Your Business.” She’s been named to the latest Thinkers50’s list of the world’s top management thinkers. Along with Columbia University and Stanford University, Bova […] The post Tiffani Bova: Salesforce’s Growth Guru Explains Why Employees Must Come First appeared first on Mark C. Crowley.
Nathan And Susannah Furr: A Guide to Finding Possibility in the Unknown
August 18, 2022 13:30 - 1 hour - 72 MBUncertainty in life is, ironically, certain. Amid a pandemic, the past two years have been no exception. None of us needs to think very hard to recall the unprecedented and sudden need we had to move employees en masse to their homes to work, the lingering fears we all had around an unknown virus, and […] The post Nathan And Susannah Furr: A Guide to Finding Possibility in the Unknown appeared first on Mark C. Crowley.
Alan Murray: Is The Shift To Stakeholder Capitalism For Real?
August 05, 2022 13:00 - 53 minutes - 61.8 MBAlan Murray is the CEO of Fortune (Magazine) Media. He’s the former president of the Pew Research Center & the Deputy Managing Editor – & Washington Bureau Chief – of the Wall Street Journal. And, for decades, he’s had tremendous access to the world’s top CEOs. In his new book, “Tomorrow’s Capitalist: My Search For The Soul […] The post Alan Murray: Is The Shift To Stakeholder Capitalism For Real? appeared first on Mark C. Crowley.
Bo Seo: Timeless Secrets Of Effective Communication And Persuasion
July 22, 2022 14:03 - 53 minutes - 61.5 MBWhen Bo Seo was 8 years old, he and his family migrated from Korea to Australia. At the time, he didn’t speak English and struggled at school. But, in the fifth grade, something happened to change his life: he discovered competitive debate. It turns out the seemingly shy and introverted kid had a knack for […] The post Bo Seo: Timeless Secrets Of Effective Communication And Persuasion appeared first on Mark C. Crowley.
David Gergen: How Great Leaders Are Made
July 08, 2022 12:13 - 44 minutes - 51.3 MBHe’s a New York Times bestselling author, a former White House advisor to four American Presidents – both Republican and Democrat – a long time senior political commentator on CNN television, and the founder of the John F. Kennedy Center for Public Leadership at Harvard University, where’s he been Director or co-Director for almost two […] The post David Gergen: How Great Leaders Are Made appeared first on Mark C. Crowley.
Leonard Mlodinow: People Aren’t As Rational As We Think
June 02, 2022 21:30 - 55 minutes - 63 MBWe’ve all been told that thinking rationally is the key to success. But at the cutting edge of science, researchers are discovering that feeling is every bit as important as thinking. All of us make hundreds of decisions every day — including what to eat for breakfast & how we should invest our money — & not […] The post Leonard Mlodinow: People Aren’t As Rational As We Think appeared first on Mark C. Crowley.
Oliver Burkeman:Four Thousand Weeks: Time Management For Mortals
May 27, 2022 13:48 - 52 minutes - 59.8 MBMost books about time management are written as guides to creating the perfect schedule or productivity method for cranking through as many items on our to-do list as we possibly can. Even when those methods work, they somehow still leave us feeling stressed & overwhelmed, paddling frantically against a current whose strength we can never […] The post Oliver Burkeman:Four Thousand Weeks: Time Management For Mortals appeared first on Mark C. Crowley.
Roger Martin: It’s Time For Leaders To Embrace A New Way Of Thinking
May 20, 2022 14:10 - 49 minutes - 56.4 MBNamed by Forbes Magazine as one of “10 Must-Read Career & Leadership Books For 2022,” Roger Martin’s A New Way To Think: Your Guide To Superior Management informs us that our collective leadership thinking must stop centering around the organization & begin centering around human value. Martin is Professor Emeritus at the University of Toronto’s […] The post Roger Martin: It’s Time For Leaders To Embrace A New Way Of Thinking appeared first on Mark C. Crowley.
Becca Levy: It’s Our View Of Aging That’s What’s Really Old
May 13, 2022 19:08 - 54 minutes - 62.4 MBThe country where people live the longest is Japan where they’ve long had a rich tradition of respecting and honoring older people. In America, & throughout the West, we have especially negative views on aging, & almost treat getting older as being shameful. In her new book, “Breaking The Age Code: How Your Beliefs About […] The post Becca Levy: It’s Our View Of Aging That’s What’s Really Old appeared first on Mark C. Crowley.
Marshall Goldsmith: A Coaching Legend’s Wisdom For Living A Fulfilling Life
May 02, 2022 23:42 - 54 minutes - 62.5 MBDr. Marshall Goldsmith is routinely ranked as one of the top executive coaches in the world – & the Thinkers50 organization named him the #1 leadership thinker in the world – twice. A former Professor of Management Practice at the Dartmouth Tuck School of Business, he’s the author or editor of 41 books, which have […] The post Marshall Goldsmith: A Coaching Legend’s Wisdom For Living A Fulfilling Life appeared first on Mark C. Crowley.
Ranjay Gulati: Why Purpose Is The Heart And Soul Of High Performance Teams
April 22, 2022 13:30 - 56 minutes - 65.1 MBFew business topics arouse more skepticism than the notion of corporate purpose – & for good reason. Too many companies have deployed purpose as a promotional vehicle to make themselves feel virtuous & look good to the outside world. The insincerity behind efforts like these are, of course, easily spotted by both outsiders & insiders […] The post Ranjay Gulati: Why Purpose Is The Heart And Soul Of High Performance Teams appeared first on Mark C. Crowley.
Marcus Buckingham: Why Love And Work Are Inextricable
April 07, 2022 19:04 - 1 hour - 71.5 MBFor over twenty-five years, Marcus Buckingham has been one of the world’s leading researchers on human performance, especially in our workplaces. He is the New York Times bestselling author or co-author of ten books, including the business classic, “First, Break All the Rules” in addition to, “Now, Discover Your Strengths” & “Nine Lies About Work.” You probably know that Marcus is […] The post Marcus Buckingham: Why Love And Work Are Inextricable appeared first on Mark C. Crowley.
Daniel Pink: The Surprising Power Of Regret
March 25, 2022 13:00 - 50 minutes - 58 MB“Regrets, I’ve had a few. But then again, too few to mention.” These famous lyrics from Frank Sinatra’s classic song, “My Way,” assert the idea that it’s very easy to recover & move on from the bad choices we make in life. But in 2020, Daniel Pink launched the “World Regret Survey,” & asked 15,000 […] The post Daniel Pink: The Surprising Power Of Regret appeared first on Mark C. Crowley.
Zoe Chance: How To Make Influence Your Superpower
March 11, 2022 15:07 - 57 minutes - 133 MBA lot of us would like to become more influential because – all boiled down – influence is the ability to create change, direct resources & move hearts & minds. But when we think about the tactics we’ve seen other people use to influence people, we use words like sneaky, manipulative & coercive to describe […] The post Zoe Chance: How To Make Influence Your Superpower appeared first on Mark C. Crowley.
Debbie Millman: Wisdom From The World’s Most Creative People
February 25, 2022 14:58 - 57 minutes - 66.1 MBThere are many disciplines outside of workplace management that can elevate our leadership effectiveness, & tapping into the experiences & insights of highly creative & accomplished people is one great way of skinning that cat. This is especially true when you have a guest who has interviewed over 400 of the world’s most creative people […] The post Debbie Millman: Wisdom From The World’s Most Creative People appeared first on Mark C. Crowley.
David Schonthal: How To Overcome The Resistance That Always Awaits New Ideas
February 10, 2022 23:28 - 56 minutes - 64.9 MB2,500 years ago, Greek philosopher, Heraclitus famously observed that “there is nothing permanent in life except change.” And anyone who’s lived just a few years on our planet knows old Heraclitus was speaking truth. Despite our intellectual acceptance of the ancient sage’s observation, we humans tend to strongly resist & even reject change – something […] The post David Schonthal: How To Overcome The Resistance That Always Awaits New Ideas appeared first on Mark C. Crowley.
Eric Johnson: The Hidden Forces That Shape Our Every Day Decisions
January 28, 2022 15:14 - 58 minutes - 67 MB“Would you like vanilla, chocolate or strawberry?” When presented with simple decisions like these, most of us will instinctively pick our favorite from the three options, without ever considering that there may be many more ice cream flavors available. Columbia Business School professor, Eric Johnson is the lead researcher behind some of the most well-known […] The post Eric Johnson: The Hidden Forces That Shape Our Every Day Decisions appeared first on Mark C. Crowley.