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LashCast

441 episodes - English - Latest episode: 9 days ago - ★★★★★ - 123 ratings

In an industry where most of us spend the majority of our time working alone in a room, this is a podcast where you can learn, be encouraged, be inspired and make connections with other lash and beauty professionals.

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Episodes

236. Tired of Getting Hate? Maybe You Should Stop Showing Off?

August 09, 2022 21:30 - 31 minutes - 43.6 MB

Do you get a lot of hate from people online? I'm betting most of you don't. That said I see posts every once in a while from lash influencers giving tips on how to deal with hate...and I always wonder do these influencers really know why they're getting hate? Do their followers get a lot of hate? In today's episode, we talk about why we feel they get a lot of hate and we also talk about who building someone else's dreams doesn't have to be a bad thing. ANNOUNCEMENTS:⁣ THE LASH AWARDS A...

235. Michael of Strategies Interviews Us on Shifts in the Industry & the Downsides of Social Media

August 05, 2022 09:13 - 42 minutes - 58.8 MB

If you've been following our podcast for a while, you know we love a salon coaching company called Strategies. They saved our salon back in 2013 and put us on the right path with our salon. We can't say enough good things about the amazing people behind this company. In today's episode, we are excited to share Strategies' new podcast, "Beauty Business Strategies." We were featured on their podcast a while back, and they agreed to share their audio with us so you can hear it on our podcast. ...

234. Can Diffusers Affect Lash Retention?

August 02, 2022 20:33 - 22 minutes - 30.9 MB

In today's babycast, we discuss two questions that were sent to us by our listeners. First, we answer the question: can diffusers (and candles) that are used in salons affect retention? Second, we discuss a new solution for the lash allergy that we recently heard about. Basically, a lash artist uses "Flownase" on their client's lashes, and she claims it keeps the allergy at bay. We give her points for being creative, but we talked to our in-house medical director, Dr. Warren Stout, and ...

233. What Are The Lashie Awards and Why You Need to Enter

July 29, 2022 20:15 - 40 minutes - 56 MB

We just launched our 2nd annual Lashie Awards and we break down what these awards are for and who should enter (btw...if you own your own business, you should enter). Now I know entering competitions can be scary but it means you could lose...and no one likes to lose. BUT...you could also win, and there are a lot of wonderful benefits if you win. 1) It will boost your confidence 2)You will be honored in front of all your peers 3) You can now add "award-winning salon" to all your marketin...

232. A Good Question To Ask Your Clients About Their Lash Retention

July 27, 2022 23:47 - 21 minutes - 29.4 MB

In today's baby cast we jump back into the lash retention game and talk about one good question you can ask your clients that will reveal how good your lash retention is. ANNOUNCEMENTS:⁣ THE LASH AWARDS ARE OPEN TO SUBMISSIONS We want you to apply for the 2nd annual Lashie Awards! If you have a lash business, then you need to apply and see how your business stacks up against other business owners. To be eligible, you need the following: - Your business opened by January 1, 2022 - Your ...

231. Cheryl from UA Breaks Down What Makes Good Company Culture and Ways You Can Destroy It

July 23, 2022 06:31 - 1 hour - 90.9 MB

How's your company culture? If you could rank it from 0-10 where would you put it? Do you even think about your company culture? Having a good company culture isn't something that happens by accident...you need to be mindful and purposeful in building it. In today's episode, we are excited to have Cheryl Peng from Untamed Artistry back on our show to talk about culture. What is it and what does good company culture look like? We also talk about things that can kill your company culture.....

230 Thank You For 1,000,000 Plays

July 19, 2022 08:32 - 19 minutes - 26.1 MB

Today is a reflective episode. We've been podcasting for over four years now, and it's been a lesson in patience for us. Success for us has not been overnight for sure. We have now recorded over 230 podcasts (we have a few we never aired) and we finally hit over 1 million plays on June 21, 2022. In our first year, we had around 35,000 plays, and in the month of June we ended up with over 70,000....we are so blown away with the growth. In this episode, we share a little about why we start...

230. Thank You For 1,000,000 Plays

July 19, 2022 08:32 - 19 minutes - 26.1 MB

Today is a reflective episode. We've been podcasting for over four years now, and it's been a lesson in patience for us. Success for us has not been overnight for sure. We have now recorded over 230 podcasts (we have a few we never aired) and we finally hit over 1 million plays on June 21, 2022. In our first year, we had around 35,000 plays, and in the month of June we ended up with over 70,000....we are so blown away with the growth. In this episode, we share a little about why we start...

229. Lash Boss Radio Replay: Different Avenues You Can Take in the Lash Industry

July 15, 2022 23:11 - 57 minutes - 79.6 MB

Where do you see yourself in our industry 3 years from now? Do you still want to be doing lashes on clients...or are you thinking of taking on new challenges? Now if you are a lash artist who loves serving your clients and has a nice thing going...that is awesome...we don't ever want to make you feel the pressure that you need to do more than what you are already doing. Running your own lash business or working in a salon is a wonderful career. That said, we meet many lash artists who want...

228. Stop Caring What Other Lash Artists Charge

July 12, 2022 01:01 - 15 minutes - 20.7 MB

How much does your competition charge for a lash fill? Do they charge more than you or less than you? Do you think it matters what they charge? In our humble opinion what others charge for their services is not relevant. We see too many lash artists being concerned about what others charge and it stops them from charging a higher price. If you are providing an amazing experience and giving your clients lashes that last a long time, you can charge more than everyone in your community. T...

Ep 227. Adam Chatterley of BBP Interviews Us About How We Keep Going When Things Go Wrong

July 08, 2022 20:18 - 45 minutes - 62.5 MB

Do you ever feel like quitting when things go wrong? Of course, you've felt that. We have all felt that from time to time. For me recently I was playing a video game with my grown-up kids and they were crushing me (I'm not the gamer I use to be)...and I wanted to quit because it's not a lot of fun to play a game when you suck. That said during the game I had to change my mindset to see that while I was losing the game, I could still enjoy the time I had with my kids (we rarely get to sit...

Ep 226. The Best Way to Grow Your Business is to Improve Your Lash Retention

July 05, 2022 18:44 - 29 minutes - 40.7 MB

What's the key to getting better lash retention? Using a primer? Using a super bonder? Praying and hoping at the end of every appointment? For us, the key has always been a strong bond. If you can make a great bond, you won't need to use a primer, bonder, or sealant most of the time (actually we never use sealant). In today's episode, Tussanee talks about some of the misconceptions many lash artists have, and she breaks down her technique that allows most of her clients to go 4 to 5 week...

Ep. 225 Sam De Vito Shares How Hustle and Sacrifice Are Two Essential Ingredients For Success

July 01, 2022 08:56 - 58 minutes - 80.1 MB

We all have dreams? Do you dream of financial freedom? Do you dream of one day having a dream car or house? Maybe you just want a job that only requires you to work 20 hours a week while making good money? Each of us has a dream or goal we want to reach one day but for some of us, that dream may never become a reality. Why is that? I think some of you reading this right now have the skills to do great things but you don't want to make the sacrifices necessary to get there. You kind of ju...

Ep 225. Sam De Vito Shares How Hustle and Sacrifice Are Two Essential Ingredients For Success

July 01, 2022 08:56 - 58 minutes - 80.1 MB

We all have dreams? Do you dream of financial freedom? Do you dream of one day having a dream car or house? Maybe you just want a job that only requires you to work 20 hours a week while making good money? Each of us has a dream or goal we want to reach one day but for some of us, that dream may never become a reality. Why is that? I think some of you reading this right now have the skills to do great things but you don't want to make the sacrifices necessary to get there. You kind of ju...

Ep. 224 How to Handle Clients Who Don't Wash Their Lashes

June 29, 2022 19:48 - 25 minutes - 35.6 MB

One of the biggest pain points we hear from lash artists is when clients come in with dirty lashes. As soon as they walk in you know your job just got a lot more difficult. Now instead of applying lashes, you might spend 5-20 minutes cleaning the client's lashes and then you feel the pressure to do a great fill with 25% less time. This scenario is stressful and with some clients can be super gross. How do most lash artists handle this situation? Online everyone says you need to fire the c...

Ep 224. How to Handle Clients Who Don't Wash Their Lashes

June 29, 2022 19:48 - 25 minutes - 35.6 MB

One of the biggest pain points we hear from lash artists is when clients come in with dirty lashes. As soon as they walk in you know your job just got a lot more difficult. Now instead of applying lashes, you might spend 5-20 minutes cleaning the client's lashes and then you feel the pressure to do a great fill with 25% less time. This scenario is stressful and with some clients can be super gross. How do most lash artists handle this situation? Online everyone says you need to fire the c...

Ep 223. Andra Tashjian of LunaKai Lash Is On a Mission to Make Our Industry More Sustainable

June 24, 2022 18:35 - 52 minutes - 72.1 MB

Are you ever concerned with the amount of plastic our industry produces every year? 10 years ago I didn't really care, and why was that? Because I was pretty ignorant of how much damage plastic has caused in our environment and how it has impacted our health as a society. That said I watched a couple of documentaries over the last few years, and now I am much more aware of the horrible side effects that plastic has had on our world. I would never call myself an expert, but I am no longer a ...

Ep. 222 Michelle Rath of Sinful Lashes Shares About A New Glue That Might Change Our Industry

June 22, 2022 01:35 - 52 minutes - 72.5 MB

The world of lashes is always evolving and while change can be scary...change often is what we need if we want to see this industry continue to grow. In today's episode, we have Michelle Rath from Sinful Lashes come on as our guest and she has some huge news to share...there's a huge change coming to our industry. She is going to be the west coast distributor for a new glue that is completely new to our industry. The company behind this big change is Endure Lash and we are excited to have...

Ep 222. Michelle Rath of Sinful Lashes Shares About A New Glue That Might Change Our Industry

June 22, 2022 01:35 - 52 minutes - 72.5 MB

The world of lashes is always evolving and while change can be scary...change often is what we need if we want to see this industry continue to grow. In today's episode, we have Michelle Rath from Sinful Lashes come on as our guest and she has some huge news to share...there's a huge change coming to our industry. She is going to be the west coast distributor for a new glue that is completely new to our industry. The company behind this big change is Endure Lash and we are excited to have...

Ep 221. Untamed Podcast Interviews Us About Our Business Partnership

June 17, 2022 06:26 - 1 hour - 85.3 MB

Today we have a treat for you...Cheryl and AnneMarie of the Untamed Podcast interviewed us on their podcast. We sit down and talk about what our partnership is like and share tips we've learned over the years working together. We get a little vulnerable and talk about how our marriage almost ended and in an ironic twist how our working together is one of the things that helped us save our marriage. If you like this interview then you need to check out Untamed's Podcast as it's one of our ...

Ep 220. Is Eight Week Lash Retention Really Possible?

June 14, 2022 21:40 - 32 minutes - 44.4 MB

Lately, we've seen posts on Instagram where a company is selling training that will help you get 8-week retention. Is that even possible? We felt this would be a good episode where we talked about what is realistic when it comes to lash retention. Most lash artists have their clients return every 2-3 weeks but can you really get them to come 8 weeks between fills? We answer that question and we get sidetracked during the talk and end up talking about what really is lash damage...so you g...

Ep 219. Courtney Buhler Unveils Exciting Changes Coming to Sugarlash Pro

June 10, 2022 07:39 - 49 minutes - 67.9 MB

When Covid shut down the world back in March of 2020, we all had a lot of time to sit around and ponder our futures. While it was a hard time and most people wondered how they were going to get through that season...I had a feeling this momentary setback was going to bring some exciting changes once this pandemic calmed down. So far 2022 has been a very exciting year of innovation for our industry and today we are excited to have Courtney Buhler, the CEO of Sugarlash Pro come on our show ...

Ep 218. It's Okay To Copy Others

June 07, 2022 09:59 - 21 minutes - 29.2 MB

Is it okay to copy best practices from other businesses? Will that just mean your business won't be original? In today's episode answer the question...is it okay to copy what other people do in their business. And we answer that question with a resounding YES! I know we all want to be original and create something special but when we are first in business there is so much to learn...and we think the wise way to go is to copy others who have gone before you. There's no need to reinvent th...

Ep 217. What Are You Willing to Sacrifice? Yegi Soryan Gives Insight About Her Business Journey

June 03, 2022 18:26 - 1 hour - 87.4 MB

We all crave success! We all want to be seen as competent and capable. Tussanee likes to say "we all want to be seen". That said, I've noticed that most people I know who have been "successful" in this lash industry have had to sacrifice something...time, family, money...some sort of resource had to be sacrificed at the throne of success. That's just the way our world works. Very few people are able to work part-time and the results so many of us crave. In today's episode, we are pleased...

Ep 216. Who Should You Stop Listening To On Instagram

May 31, 2022 09:06 - 32 minutes - 44.4 MB

Who do you like to follow on Instagram? People, who inspire you? Entertain you? Make you laugh? That's who I tend to follow, but I see a lot of people also following "influencers" who love to show off their wealth...their cars, the vacations, and fancy dinners...and I wonder...what are they selling? Many times they are selling their training or their coaching...and their matto is, "Hey I'm rich, you should buy my stuff". Now no one actually says that in those words, but they love to ta...

Ep 215. Need Help Getting Fully Booked? Sohaby Alborno of Lash Launch Gives Insights On FB Ads

May 27, 2022 09:00 - 57 minutes - 78.8 MB

Struggling to find new clients? Are you tired of making reels with you dancing hoping a client finds you? If this sounds like you...this is a must episode for you. Most lash artists I know spend a lot of time trying to get attention using all the amazing free tools given to us on social media...but it can take forever to get found. Fortunately, there are some paid tools out there that you can use that don't actually cost a lot of money...but they are highly effective. Sohaby Alborno of La...

Ep 214. Why Your Haters Can Be Your Best Friend

May 24, 2022 20:01 - 25 minutes - 34.8 MB

What do you do when some throws some hate your way? Do you respond? Do you block them? Do you go in your closet and cry (I've tried the last one...it doesn't really work well). If you have been on social media for maybe an hour or more in your life, you've probably run into someone who has made you feel bad about yourself or your business. Sadly it's just part of this social media monster we feed every day. In today's episode, we break down how we like to look at our "haters"...and I'm gue...

Ep 213. Natalia Lova from Beauty Factor Shares Insights Into Her Lash Career and Her Lash Conference

May 23, 2022 02:04 - 1 hour - 84.9 MB

In today's episode, Natalia Love of the Beauty Factor joins us to talk about her lash career and give you some insight into her upcoming event. We originally planned to talk about the Beauty Factor and share why you need to make time for this event on June 11th...but once we got talking, we couldn't stop talking about Natalia's lash journey and the lessons she's learned over the years. She gives insights into the sacrifices she had to make to get where she is today and shares how she's tha...

Ep 212. Conferences You Should Consider for 2022

May 19, 2022 03:38 - 25 minutes - 35.2 MB

Want to go to a lash conference or beauty trade show this year but your not sure what is the best choice for you? There are soooo many choices. In today's episode, we share some of our favorite conferences and trade shows and break down what you should expect from each one. Hope to see you at one or two this year (especially at LashCon!). ANNOUNCEMENTS:⁣⁣⁣ JOIN US AT IBS VEGAS ON JUNE 25, 2022! We are partnering with Shelby of Lash Boss Radio to host the LASH SOCIAL in Vegas during th...

Ep 211. Katie Allen of Beyoutiful Wandz Shares Her Lash Journey

May 14, 2022 16:41 - 1 hour - 90.5 MB

We are all on our own lash journey. Each one of us is blazing our own unique trail. While we all do lashes, our path to success will look very different. In today's episode, we are honored to have Katie Allen of Beyoutiful Wandz on our show to share her unique lash journey. We discuss some of her struggles in growing a lash brand. Katie and her husband have worked together in her business and like most business partners I know, it's not always easy to do. There is a learning curve. Katie i...

Ep. 210 When Should You Offer A Refund?

May 10, 2022 08:28 - 27 minutes - 37.7 MB

Giving a client a refund sucks...right? If you have been in business for a while, I'm sure you've gotten a text or call from a client saying they want a refund. Something went wrong with the service or they claim "their lashes didn't last". Whatever the reason, having a client asking you for a refund can be upsetting. Do you have a game plan on how to handle clients who want a refund? How do you decide who should get a refund? Dealing with refunds is no fun but you should have a game plan...

Ep 209. Want To Know What the Next Step is For your Business? Adam Chatterly Has a Roadmap For You

May 06, 2022 09:18 - 1 hour - 84.3 MB

Do you ever feel lost in your business? I know I have at times had no idea of what I was supposed to do next. There have been many points in my business journey where I've come up to a business intersection and just come to a stop. Which way is best? What if I go down the wrong path? I could lose my business? Maybe I shouldn't do anything? Running a business is scary and running a business with no road map is even scarier. I've learned over the years that business and life, in general, go so...

Ep 208. You Need a Strategy For Your Instagram Account

May 03, 2022 06:29 - 21 minutes - 29 MB

Instagram is both a blessing and a curse. For me, I've connected with people all over the world via Instagram...it's been an amazing tool to make new connections. At the same time, I've wasted hundreds of hours watching posts and content that really did nothing for me. In today's episode, we talk about Instagram and you need to make sure you have a plan when you log in to your account. Life's too short for us to spend 20% of life looking at how everyone else is living their life. We only ...

Ep 207. Mo Hamil of Lash Out Gives Insights into Salon Ownership

April 29, 2022 23:04 - 1 hour - 101 MB

We love salon owners! We say this all the time on our show that they are the unsung heroes of our industry. Lash artists look up to brand owners and trainers but rarely do I hear praise for salon owners. It's one of those odd things in our lash culture that I can't really explain. Today we are honored to have Mo Hamil from Lash Out on our show and we dig into what it's like to be a salon owner. While salon owners are often demonized by employees in this industry most solo lash artists say t...

Ep 206. BTW...It's Okay To Quit

April 26, 2022 06:50 - 24 minutes - 33.1 MB

Last week we talked about how nothing good in life comes easy...in fact, my great things come from great sacrifice. Our hope was to encourage you to hang in there and be patient. If you want it, you need to fight for it But what if you have fought for it for years and it's not working out...or worse it's beginning to cost too much (only you know what too much is)? In today's episode, we want to give you a counter-argument to last week and share that at times quitting is the best thing you ...

Ep. 205 Derik Hayes Shares What It Took To Grow Locks Lash Into an Australian Leading Brand

April 22, 2022 19:59 - 55 minutes - 76.5 MB

There are many paths to success in our industry and one of those paths is growing a successful lash brand. Since the pandemic hit, I've seen more and more amazing lash artists decide to start their own lash brands. It's an interesting time for our industry. In today's episode, Derik Hayes, co-owner of Locks Lash, comes on our show to talk about his journey in building this amazing Australian brand. Three months ago we didn't even know they existed but we met their team while we visited Aust...

Ep 204. Don't Quit!

April 19, 2022 09:10 - 38 minutes - 53.3 MB

How's it going with building your business? Is it still a side hustle? Are you where you want to be? Is it costing more or taking more time than expected? We feel your pain. Everything we've done has always cost more and took more time than we wished. Nothing has been easy. This episode is dedicated to all your lash artists out there hustling to grow their business...we see you and know it's not easy. At some point, we all want to quit. We all want to move on and find an easier way...bu...

Ep 203. Dina Streltsova Gives Insights into Stacy Lash and the Lash Industry

April 15, 2022 09:37 - 44 minutes - 61.6 MB

We have been holding onto this episode for over a month as our guest Dina Streltsova lives in Ukraine, and we wanted to make sure she was okay before we aired this episode. For a while we could not reach her (for obvious reasons). Fortunately, we heard from her last week and she is safe. She asked us to please post this episode and move forward as we originally planned. While Dina's life has been turned upside down, she still wanted to support her team and get this episode out where she ...

Ep 202. Stop Being a Slave to Instagram

April 13, 2022 08:29 - 23 minutes - 31.9 MB

What are your feelings about Instagram? Do you love it? Hate it? Both? For us, Instagram is a blessing and a curse. We love it because it connects us with our friends and it's been a great way to meet new people and even get inspired...on the other side having to create content can just be missable and watching others' content can make me feel like I'm a failure. In today's episode, we want to encourage you to stop allowing Instagram to be your master. You can have a great life and amazing...

Ep 201. Reonna Green Breaks Down What You Need To Know About Trademarking

April 08, 2022 22:25 - 57 minutes - 78.4 MB

Today we get to talk all things trademarks. If you have been following us for a while, then you've probably heard how we lost the name to our conference, LashCon, a couple of years ago when we first started because we waited too late to file our trademark. It was a painful loss and we now have a name that you can't trademark because it's so "generic". lol Today we have Reonna Green, the Founder and CEO of She Trademarks and a seasoned trial attorney with deep ties to the beauty industry, on...

Ep. 200 What is The Best Way to Dispense Glue & Does Perfume Affect Lash Retention?

April 05, 2022 08:56 - 22 minutes - 30.5 MB

How do you dispense glue at your station? Do you use a glue ring? A jade stone...some tape? We get asked all sorts of questions so today Tussanee is going to answer some questions we recently were asked. What do we think of glue rings? Does perfume affect lash retention? Can oil in a diffuser affect retention? We love it when you send us questions! We hope you enjoy mostly Tussanee's thoughts on these questions but please send us more via our DM @lashcast and maybe we'll feature you ...

Ep 199. Cheryl and AnneMarie of Untamed Artistry Are Here to Share About An Exciting New Competition

April 01, 2022 09:16 - 1 hour - 104 MB

Have you ever entered a lash competition? If you haven't why haven't you? Some artists I know just feel it's too much work to apply...others think they're not good enough...while others feel that no one knows them and that only the popular lash artists win these competitions...and others just don't want to spend the money as finances are tight. Does this sound like you? If so I have some wonderful news for you...Untamed Artistry is launching today, April 1, 2022, a new kind of lash competit...

Ep 198. Everything You Need To Know About LASHCONference 2022

March 29, 2022 10:07 - 46 minutes - 63.3 MB

Today we unpack all things LashCon 2022! Need some inspiration? Looking for some business help? Wish you were part of a lash community? If you are looking for any of these things...or all of them, The LASHCONference is here to inspire, help and connect you! The LASHCONference is the largest gathering of lash artists in the world (almost 500 came last year) and we are back this November 5-7, 2022 in Pasadena, Ca to help you grow your business and get plugged into our amazing lash communit...

Ep 197. Ready To Upgrade Your Salon Software? Joe DiFalco Shares Insights on Phorest

March 25, 2022 08:22 - 52 minutes - 72.8 MB

How's your salon software working for you? Ok...pretty good...good enough? Can your software grow with you as you hire a team? Ah...maybe not so good now? For most solo lash artists, software companies like Vagaro and Square are fine to start with...but once you start to think about hiring a team you need a more powerful salon software system. In today's episode, Joe DiFalco of Phorest Salon Software comes on our show to talk about technology you need to think about using in your busines...

Ep 196. It's Time To Simplify Your Pricing Menu

March 22, 2022 05:04 - 23 minutes - 32.6 MB

You are losing business if you have a complex pricing menu for your services. Bold statement I know. Here is why it's not just a bold statement but true. When clients are looking for a business, they want things to be clear and simple...they don't want to have to ask a ton of questions or feel stupid because there are too many choices. That's just human nature. We want things easy. We want things handed to us on a plate. When a new client goes to your website and sees 15 different pric...

Ep 195. Jill Kendal of LashBomb Wants to Help You Lash Faster

March 19, 2022 01:50 - 41 minutes - 56.7 MB

How fast are you at lashing? Can you do a new set in an hour...and most importantly, can you be that fast without lowering the quality of your work? Most people I know can't do a new set in an hour let alone a volume fill...but Jill Kendal, the owner of LashBomb, has a proven system that gets her to apply a quality lash set in an hour. Jill has been in our industry for over a decade now and still loves to lash. Over the years she has developed a way that allows her to do lashes quickly wit...

Ep 194. Myth Busters - Should You Lash 2mm Off The Lid & Should You Avoid Swiping The Pad?

March 15, 2022 12:01 - 23 minutes - 32.7 MB

In today's episode, we deal with three lash myths that we disagree with. 1) Lash artists need to place extensions 1 to 2mm off the lash 2) Never ever swipe excess lash glue on the eye pad. 3) Do not take a client who is on her period. Tussanee breaks down why these three ideas are myths and why you need to rethink these ideas. We know what we are saying goes against what some other companies or trainers might teach...but we want to encourage you texst these myths and think for yourself...

Ep 193. Michael Yost of Strategies Shares 3 Things You Need To Have In Place Before You Hire

March 11, 2022 12:46 - 1 hour - 89.4 MB

Hiring can be a big pain in the ass. I've seen too many lash artists over the years get busy and without thinking, hire an employee to cover their overflow. It's a natural next step...but unfortunately, most of these lash artists have done nothing to set up their business so they are ready to hire and lead their new team. In today's episode Michael Yost, the President of Strategies (a salon coaching company), comes on our show to talk about a few things you should have in place before you h...

Ep 192. Why Your Clients Don't Return To Your Business

March 10, 2022 15:01 - 34 minutes - 47 MB

Have you ever wondered why some clients just disappear off your books? I know we'd wonder back in the days when we had a salon. For us, I would actually call clients who canceled and ask them if we missed the mark in any way. Most left because of financial or other life-changing events but once in a while they'd share some not-so-good news...we had done something that made them want to leave. In today's episode, Tussanee and I breakdown some reasons why your clients are not returning to y...

Ep 191. Why Are These Three Lash Brands Are Working Together To Serve Our Lash Community

March 04, 2022 10:39 - 53 minutes - 72.9 MB

Have you seen this statement on Instagram, "Collaboration over competition"? If you've been around for more than a few months in this industry I'm sure you've seen someone post it and get 1000 likes. It's a nice idea...but what does it actually look like? In today's episode Jena Cash from Soco Lashes, Ashley Gonzalez from Beautyliscious, and Gretchen McCants from My Brand Lashes share about a new initiative they have started called Lash Booth Collective. These three beauty brands who are...

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