Malcolm Gladwell on Lies, Miscommunication and ‘Talking to Strangers’

It’s been nearly 20 years since Malcolm Gladwell’s book "The Tipping Point" put him on the map. His new book "Talking to Strangers" examines how communication and misunderstanding between people is influenced by how well they know each other. He joins us in the studio to talk about the book, which weaves together stories ranging from Ponzi schemer Bernie Madoff, to Adolf Hitler, to the wrongfully convicted Amanda Knox.