Keeping IT Brief
148 episodes - English - Latest episode: 17 days ago -Information is vital. So is your time. Understanding the importance of balancing both, Forum has launched this initiative designed to bring you quick, relevant podcasts, featuring Government and Industry leaders, and covering topics that support our Federal health community.
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Episodes
A Look At Providing Better Veteran Care With The Former Deputy Surgeon General Of The Us Army Dr. Richard Stone
April 08, 2024 08:00 - 16 minutes - 11.7 MBDr. Richard Stone, Retired Army Major General who served as the Deputy Surgeon General of the US Army discusses how we as a nation can provide better medical care to our veterans during the next medical crisis, he looks into this and more in his memoir, "Save Every Life You Can". Dr. Richard Stone, Retired Army Major General who served as the Deputy Surgeon General of the US Army, currently a Specialist Executive at Deloitte Dr. Richard Stone has served in a myriad of leadership positions ...
Striving For Health Equity with Kamala Green of NGS
April 02, 2024 07:00 - 15 minutes - 10.5 MBAs of January 1, 2024, CMS implemented new policies for addressing health-related social needs (HRSN) to proactively treat and better understand the needs of our country's most underserved and chronically ill populations. These policies will support physicians that help patients identify and connect with the appropriate clinical and community resources to address unmet HRSN that may influence a patient's treatment. Today we speak with Kamala Green, social drivers of health program manager a...
How Data Insights Empower Government Healthcare Agencies to Deliver Improved Citizen Services
March 27, 2024 08:00 - 19 minutes - 13.1 MBToday we speak with Erick Peters, Chief Technology Officer, and Jackie Ackerman, Vice President, Data and Analytics, of Cognosante on how healthcare agencies and departments can make smarter decisions and deliver improved citizen services through data sharing that’s powered by automation, AI, and data & analytics insights. We deep dive into: How cloud, data, AI can remove boundaries between public health agencies and departments -- AND other agencies dependent on them How we lead with p...
Ensuring an Inclusive AI Community Using AIM-AHEAD with the CEO of stackArmor
March 13, 2024 13:00 - 9 minutes - 6.53 MBThe AIM-AHEAD program mission is to enhance the participation of underrepresented communities in the development of AI/ML models. The program improves the capabilities of this emerging technology, beginning with electronic health records (EHR) and extending to other diverse data to address health disparities and inequities.Today we speak with the CEO and Founder of stackArmor Gaurav "GP" Pal on their program. Gaurav “GP” Pal, CEO and Founder of stackArmor Gaurav “GP” Pal, CEO and Founder,...
Improving Performance, Readiness, and Resilience in our Service Members and their Families
February 05, 2024 05:00 - 19 minutes - 13.4 MBEnhancing performance, readiness, and resilience for service members and their families is paramount for several reasons. First and foremost, optimized performance ensures military effectiveness, which is critical for national defense. Next, readiness that encompasses whole health, preparedness, and skill development ensures that service members have what they need for rapid response to evolving threats. Finally, building resilience to maintain their well-being is crucial for coping with the...
Making an Impact and Finding Solutions for Federal Agencies: Amanda Warfield
November 21, 2023 09:00 - 13 minutes - 9.12 MBToday we speak with Amanda Warfield. Amanda currently leads the Optum Serve program integrity practice, overseeing support and integration of key IT capabilities and solutions for Federal agencies. Amanda Warfield Amanda manages a portfolio of projects supporting agencies across the Department of Health and Human Services, and the Department of Veterans Affairs, while supporting growth and strategic direction for the organization. She also spearheads Optum Serve’s internal research and de...
AI Solutions in Healthcare Organizations with Judy Jiao of NGS
November 07, 2023 09:00 - 12 minutes - 8.67 MBThe healthcare sector is ramping up activity regarding its implementation of AI technology. Recently, the American Hospital Association expressed support for a “sector-specific” approach to AI regulations to both mitigate patient risk and allow organizations to harness the potential of these technologies. The following week, the NSA launched the AI Security Center to lead AI security protocols, analyzing its effect on U.S. hospitals and health systems. As healthcare organizations continue t...
Digging into the Future of AI with Dell Technologies
October 19, 2023 08:00 - 15 minutes - 11 MBIs AI gearing up to take over the world? Today we talk with Art Villanueva the Chief AI/ML Technology Architect at Dell Federal Strategic Programs about the types of AI and what he sees for the future. Art Villanueva Chief AI/ML Technology Architect Dell Federal Strategic Programs Dr. Art Villanueva is the Chief AI/ML Technology Architect for Dell Technologies’ Federal Strategic Programs where he advises, evangelizes, and molds Dell Federal’s posture in the rapidly evolving world of artifi...
The Future of the Veterans Health Information System Technology Architecture with David Whitmer of DSS inc.
October 12, 2023 08:00 - 10 minutes - 6.95 MBThe public focus of EHR modernization has been on configuring a commercial off-the-shelf (COTS) solution that blends all the requirements that are unique to the VA with a system that is widely used in the commercial sector. But equally or even more importantly, the VA needs to continue to invest in, maintain, and upgrade its current EHR – the Veterans Health Information System Technology Architecture (VistA). Today we discuss these insights which are from a recent Federal News Network guest...
A Look at Modernizing Health IT Programs with Mark Mellott of iTech AG
October 03, 2023 10:00 - 9 minutes - 6.66 MBAs the federal government makes continuous strides toward modernizing health IT programs, such as the federal EHR program, healthcare organizations have become a prime target for cybercriminals given the incredible volume of sensitive data and digitized patient records. At the same time, healthcare agencies must have the ability to share, access and analyze critical data to support projects focused on population health and patient journey or patient experience. Today we talk to Mark Mell...
Insights Into the MHS GENESIS system with Col. Christina Sheets and Raymond Okeke
August 31, 2023 08:00 - 16 minutes - 11.6 MBThe DOD’s Defense Healthcare Management System Modernization program, known as DHMSM, is a technology and healthcare transformation project designed to standardize the delivery of healthcare for nearly 10 million service members and their families. DHMSM is a program management office under the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS) The MHS GENESIS electronic health record system, developed by PEO DHMS and the Leidos Partnership for Defense Health, is ...
Understanding IT Modernization Initiatives with Rita Breen
August 17, 2023 08:00 - 10 minutes - 7.29 MBThe Technology Modernization Fund (TMF) announced the latest round of CX investments, and as part of the current funding round, the VA has been awarded $7.4 million to help streamline veterans’ access to health care, disability benefits, and education by digitizing forms. Today, we speak with Rita Breen of NGS on how IT modernization initiatives such as the digitization of government forms can drastically improve CX and EX at federal health agencies. However, to ensure such initiatives are ...
Future-Proofing AI Through CX for Better Healthcare Solutions With REI Systems
August 03, 2023 08:00 - 13 minutes - 9.58 MBAdopting a CX-focused approach to AI in public health services is crucial for improving healthcare delivery in today's digital world. By harnessing the power of AI and focusing on user needs, government health agencies can drive innovation, improve results, and build a healthcare system that puts the well-being and satisfaction of people front and center. This podcast will help you understand ways to leverage CX when building AI solutions and vise versa and the outcomes achieved by integrati...
Digging into the Future of Public Health with GDIT
July 20, 2023 08:00 - 14 minutes - 9.88 MBToday we speak with CDC project manager from GDIT Christi Hildebrant on the challenges of taking public health to the future and what she sees as the best paths forward. Christi Hildebrandt, CDC Project Manager, GDIT In her 25 years within the IT consulting, Christi has served in a diverse set of roles across a range of industries. For more than 15 years, Christi worked within public health implementing IT projects and providing technical assistance for the Centers for Disease Control and...
Data Modernization: How to Prevent the Curse of a Modern Data Swamp?
July 13, 2023 08:00 - 7 minutes - 5.37 MBToday we discuss the data modernization journey with Scott Hutchison, Solutions Architect and David Holmes, PMP, SAFe Agilist, Teradata Certified Master, Vice President of Index Analytics. Scott Hutchison | Solutions Architect at Index Analytics Scott Hutchison is an experienced Solutions Architect with a Master's in Data Analytics from Clarkson University Graduate School. An expert in Business Intelligence Application Development, Data Analytics, and Big Data, he manages all aspects of Bus...
Taking an Empathy-First Approach to Human Centered Design with Tahera Zamanzada
July 06, 2023 08:00 - 14 minutes - 9.88 MBOn today's Keeping IT Brief, ICF’s Vice President of Digital Transformation, Tahera Zamanzada, shares the importance of bringing an empathy-first approach to human-centered design, and how mission and IT leaders looking to undergo digital modernization can find success in this approach. Tahera will explain the role of “human-centered design” in product development and management, and how it applies in a government context. Tahera Zamanzada, Vice President of Digital Transformation at ICF ...
System Modernization: Are you getting your money's worth from cloud migration?
June 22, 2023 08:00 - 22 minutes - 15.2 MBCustomers have hit the inflection point on cloud adoption. What are the cloud implementation and optimization aspects that the customers need to be aware of to ensure that they get their return on their investment? Today we dig into the topic with Raman Bhasker, Technical Director at Index Analytics and Narayana Vallapuneni, Sr. DevSecOps Architect at Index Analytics. Narayana Vallapuneni| Sr. DevSecOps Architect Narayana is a highly skilled Senior Solutions Architect at Index Analytics, s...
Strategies for Secure Data Sharing with the Health Group CTO of Leidos
June 15, 2023 08:00 - 13 minutes - 9.02 MBOne of the many lessons learned during the pandemic was that the public, health care providers, and our government agencies were looking to IT systems and software applications to communicate, exchange data, and provide information needed to support decision-making. The increased need for information highlighted existing challenges impacting data sharing and data security. Today we speak with Srini Iyer the Health Group CTO of Leidos on how achieving greater speed and effective information ...
How to Improve CX in Healthcare with MaryAnn Monroe
June 08, 2023 08:00 - 7 minutes - 5.28 MBCitizens often engage with health agencies during strenuous and pivotal moments in life. Today we speak with MaryAnn Monroe, VP of Total Experience at Maximus about how to provide the best experience. Agencies must be prepared to provide essential services and to quickly and securely obtain relevant data from various government partners at a moment’s notice. MaryAnn Monroe, Vice President of Total Experience MaryAnn Monroe is a customer experience leader with 25+ years of Federal and priva...
The Date Is Approaching! Don’t Miss Meeting the 2023 Forum HealthIT Innovation Award Winners
June 01, 2023 08:00 - 3 minutes - 2.13 MBThis podcast is based on an event dated June 7, 2023. If you missed this event, be sure and check out our list of upcoming events on Forum. Today we are speaking to Susan Sharer, the CEO of Forum about the upcoming Innovation Awards taking place at the National Press Club in Washington, DC. This high-energy event includes a mix of keynote speakers, panel discussions, fireside chats, and rapid-fire talks featuring Federal Government leaders focused on agency priorities, challenges, and oppor...
Taking a Look at Low Code / No Code Adoption in the Federal Government with Sumesh Sundareswaran
May 18, 2023 08:00 - 14 minutes - 10.1 MBLow code and no code development is growing in the Federal government, today we speak with Sumesh Sundareswaran the Vice President for the Health and Human Services (HHS) Business Area at GDIT on his thoughts for the future of the technology. Sumesh Sundareswaran is Vice President for the Health and Human Services (HHS) Business Area at GDIT. In this role, he supports the critical mission of HHS and the Social Security Administration (SSA). He provides strategic thought leadership, em...
Impacts on the Future of Health IT
May 11, 2023 08:00 - 9 minutes - 6.31 MBToday we discuss impacts on the future of Health IT with Melinda Pitchford, Managing Director Business Development and Capture for Eleven09/King Street Technology Partners. Melinda Pitchford – Managing Director Business Development and Capture for Eleven09/King Street Technology Partners Melinda Pitchford is a highly experienced professional with over 15 years of expertise in fostering strong client and B2B relationships, building top-tier teams, and ensuring a collaborative community ef...
An Evening For Hope For The Children's Inn at NIH
April 27, 2023 16:00 - 13 minutes - 9.42 MBToday Susan Sharer speaks with Jennie Lucca, CEO, The Children’s Inn at NIH and Todd Pantezzi, Children’s Inn at NIH Evening for Hope Gala Committee Chair about this year’s event. They discuss the unique public-private partnership with NIH, what’s new for this year’s Gala, and the Inn’s strategic plan, #INN2025, which has the following goals for the next few years: To work with researchers at the NIH to determine barriers to family and young adult participation in clinical research studie...
Understanding Customers’ Life Experiences in order to Transform Federal Services
April 27, 2023 08:00 - 9 minutes - 6.35 MBIt has been over one year since President Biden signed an executive order with an ambitious goal to “place people at the center of everything government does” This executive order is promoting changes to social, financial and health services provided to Americans from government agencies when they experience the following events in life: Approaching retirement, Recovering from a disaster, Navigating the transition to civilian life following military service, Birth and early childhood fo...
Health and Human Services: Preventing the Misuse of Opioids
April 20, 2023 08:00 - 11 minutes - 8.14 MBEvery day in the United States, thousands of legitimate prescriptions for the opioid class of pharmaceuticals are written to mitigate acute pain during post-operation recovery, chronic back and neck pain, and a host of other cases where patients experience moderate-to-severe discomfort. While many of these drugs provide pain relief, the potential for misuse and outright abuse due to their addictive nature is extremely high. Since the 1990s, opioid abuse in the U.S. skyrocketed to the point ...
Breaking Down The Current State of Federal Technology and Digital Modernization
April 06, 2023 08:00 - 13 minutes - 9.51 MBIn this episode, ICF’s Chief Technology Executive, Mark Lee, and Chief Technology Officer, Kyle Tuberson, discuss the current state of federal technology and digital modernization initiatives, and predictions on where efforts will evolve in the near future. To inform the discussion, Mark and Kyle share findings from a recent report published by ICF that uncovers common pain points throughout the modernization process, and how agencies can overcome them, tapping into trends such as upskilling...
An Event Not To Miss: The Disruptive Tech Summit 2023
March 30, 2023 21:00 - 4 minutes - 3.12 MBThis podcast is based on an event dated April 12, 2023. If you missed this event, be sure and check out our list of upcoming events on Forum. Today we are speaking to Susan Sharer, the CEO at Forum about the upcoming Disruptive Tech Summit taking place at (location). It will be an opportunity to hear from the Federal IT innovators and game changers who are positively transforming how Government fulfills its missions. Register for the event here.
Breaking Down the Future of Internet Protocol Version 6
March 30, 2023 08:00 - 22 minutes - 15.3 MBToday we discuss the importance of, impact of and future of Internet Protocol version 6 with Ralph Wallace of Aptive Resources. Ralph Wallace As program director and IPv6 lead at Aptive Resources, Ralph Wallace leads a 40-person team through the IPv6 transition under the OMB memo M-21-07 for a cabinet-level agency. The memo requires the federal government to complete the transition to IPv6. Ralph is internationally recognized as an IPv6 subject matter expert. The IPv6 Forum designated him ...
Analyzing the Biggest Priorities in Federal Health
March 23, 2023 10:00 - 10 minutes - 7.21 MBComing out of the COVID-19 pandemic, federal health agencies are now evaluating what their shortcomings were and how they can improve. Key issues that have come to the forefront include future-proofing the workforce, combating misinformation, and maximizing data utilization. In this episode, ICF SVP of Federal Health John Auerbach shares the biggest priorities for federal health agencies in improving health outcomes and preparing better for future pandemics. John Auerbach Senior Vice ...
The Importance of Interoperability for Federal Health Organizations
March 09, 2023 14:00 - 7 minutes - 5.23 MBIn an increasingly fast-paced and complex digital world, the ability of different information technology systems and software applications to communicate, exchange data, and use that information is becoming increasingly more vital. Achieving a greater speed and efficiency through an enriched data exchange framework will permit greatly enhanced data sharing across clinicians, labs, hospitals, pharmacies, and patients regardless of the application or application vendor. When disparate systems...
Human-Centered Product Design & Development on Medicare.gov
March 02, 2023 11:00 - 14 minutes - 9.68 MBTaking a look at the importance of inclusive teams when looking at tech in the fedhealth tech space with the Director of Product at CivicActions. Liz Tupper, Director of Product Civic Actions Liz Tupper is a strategic technology leader with over 20 years of experience working in the civic tech, social good, AI (artificial intelligence), IoT (internet of things), web, mobile application, and video game industries. She leads the Product team at CivicActions and works to co-create experie...
Red Team Consulting Breaking Down T4NG
February 14, 2023 14:00 - 16 minutes - 11.4 MBSusan Sharer talks to Joe Salgado, a successful capture manager with Red Team Consulting, on T4NG as well as the subsequent on-ramp about the recently released T4G2 Draft RFP to provide his thoughts on the differences in approach and substance of the two procurements and what that might mean for offerors and Veterans Affairs. Link to the 2nd draft: https://sam.gov/opp/ec26c57e247540e99fe559c21d2a3358/view Joe Salgado, General Manager, IDIQ & GWACs Joe Salgado is a professionally tra...
T4 - T4NG - T4NG2: Understanding the Evolution and How To Prepare To Respond
January 27, 2023 22:00 - 19 minutes - 13.3 MBToday Susan Sharer, the CEO of FedHealthIT, took Keeping IT Brief on the road and met with Brandon Utt, the Vice President of Growth from MKS2 to discuss the T4NG2 contract the morning after the T4NG Happy Hour, where industry came out in huge numbers to discuss this exciting opportunity. Brandon Utt, Vice President of Growth Brandon has been part of the MKS2 team since December 2019 and has been responsible for driving the company's overall growth objectives for all target customer market...
Future-Proofing Digital Transformation in Federal Health with NGS
January 26, 2023 09:00 - 9 minutes - 6.9 MBCompliance requirements and siloed communication have resulted in major interoperability and scalability challenges for government agencies, and these issues have persisted during IT modernization initiatives. In the wake of the pandemic, abrupt changes were made to digitize necessary resources, but as the federal health landscape looks forward it is imperative that any modernization solution implemented is based on scalable infrastructure. Furthermore, systems and applications should be de...
Addressing the Economic Impact of Healthcare Disparities
January 12, 2023 09:00 - 28 minutes - 19.6 MBWhere the Health Community Should Start Research from KFF estimates that disparities in healthcare amount to approximately $93 billion in excess medical care costs and $42 billion in lost productivity per year, in addition to economic losses due to premature deaths. Health outcomes are not just centralized to local communities, but rather, have a lasting effect on improving the nation’s overall health and economic prosperity. Without healthy citizens, fewer people are available to work, and ...
A Non-Traditional Look at Leadership
December 22, 2022 11:00 - 9 minutes - 6.38 MBToday we speak with Brooke Pierce, Vice President, CMS Division Manager, with Leidos on how Servant Leadership can draw the most out of your team in a positive way. This non-traditional style of leadership entails a set of behaviors and practices that places the primary emphasis on the well-being of the entire team. Brooke Pierce, Vice President, CMS Division Manager, with Leidos Brooke Pierce (Patterson) is the VP and Division Manager for the CMS Division within Leidos’ Health Group, ...
Modernizing IT Infrastructure to Address Healthcare Challenges
December 15, 2022 11:00 - 6 minutes - 4.75 MBThe VA’s EHR rollout aimed to modernize the systems that give veterans access to essential healthcare services, but it has posed numerous modernization challenges that echoed poor citizen experiences being felt across the public sector. With public health crises like COVID-19, the importance of modernizing IT infrastructure to adapt to healthcare challenges and meet citizens’ needs is paramount for federal agencies. Agencies must work towards modernization but are faced with many logistical...
Why Human-Centered Design (HCD) is the Driver Behind a Solid CX Strategy
December 08, 2022 11:00 - 12 minutes - 8.3 MBNo matter what agency or industry, the CX approach leverages the true nature of HCD, allowing for the development of innovative strategies that make life better for people across the country. A customer-focused approach also delivers effective policies, programs and services to support each citizen’s needs, with a primary approach of citizen discovery, engagement and delivery. Rita Breen In her current position as the Agile and Human Centered Design Practices Director at National Governme...
A Lifetime of Experience: Claude Hines
December 06, 2022 13:00 - 6 minutes - 4.58 MBToday we revisit the 2022 FedHealthIT 100 Lifetime Achievement Award winner speech from Claude Hines, the Chief Operating Officer at MicroHealth. Being introduced by the company's Chief Executive Officer, Frank Tucker.
Making Strides Against Veterans Suicide
December 01, 2022 11:00 - 9 minutes - 6.27 MBThe VA has embarked on its Mission Daybreak, a $20 million grand challenge to reduce Veteran suicides. A participant in Mission Daybreak, DSS, Inc. submitted a solution that has advanced to phase two of the challenge. It is a multidimensional approach to detect suicidal ideation in real-time using Machine Learning (ML) techniques that improves Veteran distress prediction accuracy. Michele Burst, Director Strategic Innovations, Analytics at DSS, Inc. Michele Burst is a seasoned HIT leader ...
Turning Post-Traumatic Stress into Post-Traumatic Growth
November 17, 2022 11:00 - 9 minutes - 6.47 MBModern Warrior LIVE is a uniquely immersive narrative and music experience that chronicles the transition from combat to civilian life. The production was originally created as a live performance, and we have delivered over 125 shows reaching more than 10,000 veterans and 20,000 civilians, and connected more than 4,000 veterans to local veterans and mental health service organizations since its inception. In addition to resuming live performances post-pandemic, our completed film adaptation ...
Taking a Look Inside CMS’ batCAVE Initiative
November 10, 2022 11:00 - 16 minutes - 11.3 MBWith public health crises like COVID-19, the importance of modernizing IT infrastructure to adapt to healthcare challenges is paramount for federal agencies. As agencies like CMS are working towards modernization, they are faced with many logistical issues that make rapid implementation infrastructure difficult. GitLab Public Sector teamed up with RVCM to support CMS’ batCAVE initiative enabling the agency to develop and deploy software changes at a fast, scalable and efficient rate, all w...
Identifying and Addressing Healthcare Deficits
November 03, 2022 10:00 - 8 minutes - 5.56 MBThe amount of available healthcare data is increasing exponentially. When managed correctly, this data is not only valuable for individual patient care, but can be utilized to address large scale health trends or care deficits. Today we speak with Karen Chan from National Government Solutions on how bridging gaps in care is possible with the right technology, data, and strategic approach. Healthcare organizations are now leveraging data analytics to identify and minimize gaps in care. Nation...
MHS Video Connect – Telehealth Re-envisioned
October 27, 2022 10:00 - 7 minutes - 4.99 MBWhen military patients live far from their health clinic or hospital, or they find traveling for in-person treatment difficult, obtaining quality care when and how they need it can be challenging. Military Health System (MHS) Video Connect (MHS VC) is a secure, live, web-based solution providing accessible care to active-duty service members, Veterans, and their family members. In 2021, the Leidos Partnership for Defense Health deployed MHS VC to CONUS locations in just eight months, provi...
How Important is AI in The Healthcare Space?
October 20, 2022 10:00 - 13 minutes - 9.37 MBToday we have a team from Accenture Federal Services discussing the use of AI on health care – the opportunities for improved outcomes, the need for responsible approaches in data collection and AI application, and how we can improve the adoption and experience among medical professionals and patients. Dr. Ron Moody, Chief Medical Officer Dr. Moody is the Chief Medical Officer at Accenture Federal Services. He’s a retired Army Colonel who served for over two decades. As Chief Medical Offic...
A Passion for Driving Mission Outcomes
October 13, 2022 10:00 - 11 minutes - 8.05 MBToday we are focusing on a woman making an impact in the FedHealth IT space with a conversation with Arveen Kohli the founder, president and CEO of 11th Dimension Services. Arveen Kohli, Founder, President and CEO Founder and CEO, Arveen Kohli, is a zealous small business entrepreneur who comes from humble minority roots. Her fervor to serve the U.S. Federal, State, City, County Governments is aided by her yearning to pay forward as an immigrant, and a woman of color. https://www.link...
Improving Healthcare with Federal IT Modernization
October 06, 2022 10:00 - 8 minutes - 6.15 MBFederal IT modernization is the ideal way for organizations to accelerate mission outcomes. Though successful modernization can be easier said than done, a few key steps such as retaining agile talent and prioritizing CX and UX needs can ensure that organizations effectively bolster their modernization efforts. Today we speak with Jane Hite-Syed, Vice President, COO, National Government Services on how IT modernization has the potential to significantly improve the federal healthcare space,...
How digital workflows can enable federal healthcare
September 29, 2022 10:00 - 8 minutes - 5.62 MBTaking a look at how federal healthcare can benefit from digital workflows with Mobeen Vaid, Advisory Solutions Consultant from ServiceNow. Mobeen Vaid, Advisory Solutions Consultant, ServiceNow Mobeen Vaid is an Advisory Solutions Consultant at ServiceNow as part of the company’s Federal Healthcare team. He has over 15 years in federal healthcare, nearly ten of which focused on federal cyber initiatives and programs. In his current role, Mobeen works closely with different Operating Divi...
Enhancing Clinical Pathways with Technology
September 15, 2022 10:00 - 8 minutes - 5.74 MBOn today’s Keeping IT Brief, Jurgen Kanagalingam the Senior Solutions Consultant at ServiceNow discusses how technology can help agencies provide improved patient outcomes in healthcare operations. Jurgen Kanagalingam, Senior Solutions Consultant, ServiceNow Jurgen Kanagalingam is a Senior Solutions Consultant at ServiceNow supports modernization efforts at Veterans Affairs. He has over 15 years of experience working with federal agencies, much of that time working with program leade...
Enhancing Clinical Pathways with Technology
September 15, 2022 10:00 - 8 minutes - 5.74 MBOn today’s Keeping IT Brief, Jurgen Kanagalingam the Senior Solutions Consultant at ServiceNow discusses how technology can help agencies provide improved patient outcomes in healthcare operations. Jurgen Kanagalingam, Senior Solutions Consultant, ServiceNow Jurgen Kanagalingam is a Senior Solutions Consultant at ServiceNow supports modernization efforts at Veterans Affairs. He has over 15 years of experience working with federal agencies, much of that time working with program leade...