Keep Smiling: The E-Commerce Customer Experience Podcast artwork

Ep. 023 - Changes to Amazon Product Reviews + Customer Service Rating (beta)

Keep Smiling: The E-Commerce Customer Experience Podcast

English - December 16, 2019 23:18 - 13 minutes - 15.2 MB - ★★★★★ - 6 ratings
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Previous Episode: Ep. 022 - 1 Million on Shopify + Amazon "Request a Review" Button + Missing Customer Data in Seller Central
Next Episode: Ep. 024 - COVID-19 and Strategies for Amazon and Online Customer Service (3-17-20)

Today's episode is the 2nd part of a conversation Michael and I had a few weeks ago in November 2019.

We review two recent changes in Amazon, textless Product Reviews + the Customer Service Rating (beta) feature found inside Buyer-Seller Messaging.

Show notes: www.sellersmile.com/023

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This show is produced by SellerSmile, your e-commerce customer service team.