Ep. 018 - CX Spotlight with Dr. Ryan Hamilton of Emory University

Keep Smiling: The E-Commerce Customer Experience Podcast

English - September 13, 2019 03:46 - 54 minutes - 62.4 MB - ★★★★★ - 6 ratings
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Previous Episode: Ep. 017 - Create Emotional Connections with Your Customers with Shannon Roddy

Next Episode: Ep. 019 - FBA Repackaging, Shopify Chat, and the New A+ Content: E-Commerce Customer Service Roundup (9/24/19)

In our second CX Spotlight episode, we shine a light on Ryan Hamilton, a marketing professor that studies decision making at Emory University.

In this conversation, we cover Ryan's background and experiences that led him to the work he does today and his opinions on how the science of decision making applies in the business world and to e-commerce merchants.

Show notes: www.sellersmile.com/018

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This show is produced by SellerSmile, “Your e-commerce customer service team.”