Ep. 015 - Customer Experience Spotlight on Help Scout with Mathew Patterson

Keep Smiling: The E-Commerce Customer Experience Podcast

English - August 02, 2019 13:00 - 50 minutes - 58.3 MB - ★★★★★ - 6 ratings
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Previous Episode: Ep. 014 - Online Reputation Management for Your E-Commerce Brand

Next Episode: Ep. 016 - E-Commerce Customer Service Roundup (July, 2019); PII MWS API Update, Transparency Expansion, and Prime Day 2019

In our first CX Spotlight episode, we spoke with Mathew Patterson about how Help Scout creates excellent experiences for their users, their users' customers, and for the Help Scout team themselves.

Show notes: www.sellersmile.com/015

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This show is produced by SellerSmile, “Your e-commerce customer service team.”