Ep. 012 - 7 Ways Amazon FBA Sellers Can Be Proactive with their Customer Service for Prime Day with Liz Fickenscher, eComEngine

Keep Smiling: The E-Commerce Customer Experience Podcast

English - July 04, 2019 20:00 - 52 minutes - 60.7 MB - ★★★★★ - 6 ratings
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Previous Episode: Ep. 011 - E-Commerce Customer Service Roundup (June 2019); Shopify Fulfillment Network Announcement and Updated Amazon Title Guidelines

Next Episode: Ep. 013 - Customer Reviews on the Amazon Brand Dashboard

SellerSmile recently had a conversation with Liz Fickenscher of eComEngine and FeedbackFive. We discussed “7 Amazon FBA Customer Service Tips for Prime Day.”

This year, Prime Day is scheduled to start on July 15 at midnight PT and will run for 48 hours. Make sure that your customer service systems are set up and ready to go! Review Amazon’s Prime Day guide for 2019.

SellerSmile is your e-commerce customer service team. Browse SellerSmile services. We offer a free 7-day trial!

Show notes: www.sellersmile.com/012

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This show is produced by SellerSmile, “Your e-commerce customer service team.”