Ep. 004 - Essentials for Your Web Store Customer Service
Keep Smiling: The E-Commerce Customer Experience Podcast
English - May 02, 2019 19:28 - 38 minutes - 44.1 MB - ★★★★★ - 6 ratingsEntrepreneurship Business Technology amazon fba service walmart customer ebay ecommerce etsy experience online Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Amazon FBA provides so many important customer service functions, so when it comes to managing customer service on your web store, it can be a unique struggle. In this episode, we talk about the most essentials things a seller needs to do customer service on their own website.
Web store customer services essentials:
#1- Ambition. Get ready, there are more opportunities and more responsibility. Without Amazon FBA, which duties are now yours and how should you handle them?
#2- A store. A platform to make sales and interact with customers.
#3- An email address. A way to communicate with shoppers and customers.
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This show is produced by SellerSmile, “Your e-commerce customer service team.”