Just One Thing artwork

Just One Thing

150 episodes - English - Latest episode: 11 days ago - ★★★★★ - 1 rating

Get every week started with Just One Thing to improve your business, better service your customers and watch your bottom line grow and grow! All in just 10 minutes or less!

Management Business Entrepreneurship
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Episodes

Episode 150 - Rise Above Worry, Thrive in Business for Auto Repair Shop Owners

April 18, 2024 21:00 - 5 minutes - 10.1 MB

Explore the silent killer lurking in your business: worry. Join us as we unravel its devastating effects on productivity, morale, client satisfaction, finances, and even your health. Don't let worry sabotage your success - listen in and reclaim control of your business destiny today!

Episode 149 - Worry: The Profit Robber for Auto Repair Shop Owners

April 11, 2024 21:00 - 4 minutes - 9.06 MB

Are you letting worry rob your profits without even realizing it? Tune in to our latest podcast episode where we uncover the hidden impact of worry on your auto repair business and learn how to shift your focus towards success instead of fear.

Episode 148 - Drive with Purpose for Auto Repair Shop Owners

April 04, 2024 21:00 - 7 minutes - 13.8 MB

In this episode, discover why finding your purpose in business isn't about grand gestures but about defining what truly matters to you and your team. Learn how focusing on serving others, championing causes, or righting wrongs can lead to fulfillment and success in your auto repair business.

Episode 147 - Maximizing Auto Repair Efficiency for Auto Repair Shop Owners

March 28, 2024 21:00 - 5 minutes - 9.27 MB

Join me as we explore how to transform low productivity in your auto repair business by shifting our perspective: our techs are not the enemy. Together, let's delve into collaborative solutions that lead to increased buy-in and a more cohesive team dynamic. Tune in now to learn how to tackle bottlenecks and cultivate a thriving workshop environment.

Episode 146 - The Truth Behind Low Hours for Auto Repair Shop Owners

March 21, 2024 21:00 - 5 minutes - 10.2 MB

Discover why blaming technicians for low productivity could be a blind spot hurting your auto repair business. Learn how to identify and tackle bottlenecks collaboratively in our upcoming podcast episode.

Episode 145 - Bottlenecks Exposed for Auto Repair Shop Owners

March 14, 2024 21:00 - 4 minutes - 7.62 MB

Unlock the secrets to turbocharging your auto repair shop's productivity by eliminating bottlenecks. Tune in now for actionable insights that will revolutionize your operations.

Episode 144 - Resilience Unleashed: Pursue Dreams for Auto Repair Shop Owners

March 07, 2024 22:00 - 7 minutes - 13.8 MB

Feeling lost? In this episode, I challenge the notion of being 'lost' and reframe it as a state of uncertainty, skepticism, or fear. Discover how to build your future from your future, not your past, and embrace resilience and persistence to create the life you're meant for. Tune in for actionable insights and inspiration to reignite your ambition and pursue your dreams.

Episode 143 - Letting Go, Moving Forward for Auto Repair Shop Owners

February 29, 2024 22:00 - 8 minutes - 14.7 MB

Ready for a fresh start? Dive into our latest podcast episode where we unravel the secrets to embracing new beginnings, shedding old baggage, and stepping into a brighter future. Don't let the past define you – discover how to turn it into a stepping stone toward success. Listen now and unlock your potential!

Episode 142 - Transform Tomorrow with Gratitude for Auto Repair Shop Owners

February 22, 2024 22:00 - 7 minutes - 12.8 MB

Join me in my latest podcast episode as I share invaluable insights on leaving the past behind, embracing gratitude, giving back, and fostering personal growth. Don't miss out on this transformative discussion! Tune in now for a dose of inspiration and motivation to reset and reignite your life.

Episode 141 - Testimonial Magic for Auto Repair Shop Owners

February 15, 2024 22:00 - 5 minutes - 10.5 MB

Discover the power of testimonials versus reviews in marketing your auto repair business! Learn how to turn satisfied clients into enthusiastic advocates who'll spread the word for you naturally. Tune in to our latest podcast episode to unlock the secrets to creating raving fans and boosting your business effortlessly.

Episode 140 - Purpose, Profit, and Thriving Beyond You for Auto Repair Shop Owners

February 08, 2024 22:00 - 8 minutes - 16.1 MB

Discover the keys to a thriving auto repair business in this episode! Learn why your business's purpose is to create and keep clients, why the goal is to generate a profit, and how the function of your business is to thrive without you. Tune in for expert insights on building a successful, sustainable venture in the auto repair industry.

Episode 139 - Hidden Costs of Neglected Exits for Auto Repair Shop Owners

February 01, 2024 22:00 - 6 minutes - 12.5 MB

In this eye-opening podcast episode, discover the hidden costs of neglecting an exit strategy for your auto repair business. From jeopardizing your retirement security to impacting your successor, staff, and community, learn why "later" is not your friend when it comes to securing your business's future.

Episode 138 - Plan for the Future of Your Shop for Auto Repair Shop Owners

January 25, 2024 22:00 - 4 minutes - 8.12 MB

In this podcast episode, we explore the vital concept of succession planning for auto repair shop owners. Learn how to ensure your business thrives even when you need to step away, without necessarily selling it. Join us for valuable insights into building a resilient business model and securing your future.

Episode 137 - Breaking Barriers to Success for Auto Repair Shop Owners

January 18, 2024 22:00 - 7 minutes - 14.4 MB

Embark on a journey to transform your business mindset. Explore the power of focusing on a compelling future, breaking free from limiting stories, conquering fears, and embracing new habits. Join us to discover the keys to creating a business that brings you pride and fulfillment.

Episode 136 - Your Business is Always For Sale for Auto Repair Shop Owners

January 11, 2024 22:00 - 5 minutes - 9.77 MB

In this episode, we discuss the crucial topic of business exits, highlighting the significance of forward planning for entrepreneurs in any industry. Tune in to learn why being prepared is key to securing your investment and ensuring a successful path forward in the world of business.

Episode 135 - Achieving Success with the Power of Measurement for Auto Repair Shop Owners

January 04, 2024 22:00 - 7 minutes - 13 MB

Unlock the key to transforming your auto repair business into a Superstar team! Discover the power of having a ruler and measuring progress in our latest podcast episode, and take your team to new heights of success.

Episode 134 - Unlocking Team Superstar Potential for Auto Repair Shop Owners

December 28, 2023 22:00 - 9 minutes - 17.8 MB

Discover the secrets to creating a superstar auto repair team in our upcoming podcast episode. Learn how to lead with hunger, humility, and unity to achieve remarkable success together. Tune in for actionable insights and make your team shine!

Episode 133 - Team Dynamics for Auto Repair Shop Owners

December 21, 2023 22:00 - 5 minutes - 9.4 MB

Discover the game-changing strategy to transform your auto repair business. In our latest podcast episode, we reveal why focusing on skills alone can be a costly mistake. Learn how to build a superstar team that's driven by a common destination, not just individual talents. Don't miss out on this opportunity to reshape your shop's future – tune in now!

Episode 132 - How Finding Your Cause Transforms Your Team for Auto Repair Shop Owners

December 14, 2023 22:00 - 7 minutes - 13.1 MB

Unlock the secret to building a thriving auto repair team by understanding the importance of having a clear cause and direction. Dive into our latest podcast episode to learn how tackling challenging questions can reshape your business, fostering a focused and motivated team poised to make a significant difference.

Episode 131 - Unlocking the Power of Teamwork for Auto Repair Shop Owners

December 07, 2023 22:00 - 7 minutes - 12.9 MB

In this episode, discover the key to transforming your auto repair business from a group of individuals into a cohesive, high-performing team. Learn the art of orchestration, leadership, and creating a shared purpose that drives success.

Episode 130 - Destination-driven Success for Auto Repair Shop Owners

November 30, 2023 22:00 - 5 minutes - 10.8 MB

In this episode, delve into the profound impact of defining a clear destination for your auto repair business. Explore how it sparks enthusiasm, cultivates collaboration, and drives progress, guiding you towards becoming a dynamic and accomplished industry leader. Don't pass up on this enlightening perspective – start listening today!

Episode 129 - The Servant Leadership Shift for Auto Repair Shop Owners

November 23, 2023 22:00 - 5 minutes - 10.8 MB

Discover the path to impactful leadership in your auto repair shop. In this episode, we delve into the shift from command-style management to servant leadership, where nurturing leaders and making a real difference takes center stage.

Episode 128 - Lead the Way for Auto Repair Shop Owners

November 16, 2023 22:00 - 5 minutes - 10.8 MB

Unlock the secrets of effective leadership! It's not about being great or controlling, but about nurturing your team and creating a meaningful mission. Join us for a game-changing exploration of leadership that truly makes a difference.

Episode 127 - Building Reputation with Moments of Magic for Auto Repair Shop Owners

November 09, 2023 22:00 - 5 minutes - 10.1 MB

In this podcast episode, discover the key to building a stellar reputation in the auto repair industry. Learn how consistent moments of magic, not grand gestures, can transform your business and make you the go-to shop known for caring and going above and beyond.

Episode 126 - Unlocking the Power of Core Values for Auto Repair Shop Owners

November 02, 2023 21:00 - 6 minutes - 12.5 MB

Discover the secret to building an unshakable reputation. In this podcast episode, learn how to define, share, and live your core values with your team to create consistent, trust-driven experiences that set your business apart.

Episode 125 - Your Character's Daily Impact for Auto Repair Shop Owners

October 26, 2023 21:00 - 7 minutes - 13 MB

In this podcast episode, discover the profound impact of your character on your reputation and how every morning, you have the power to choose what you spill into the world. Learn how being intentional about your values can transform you from feeling like a victim to a victor. Press play now to uncover the secrets of building and preserving a stellar reputation.

Episode 124 - Building a Standout Reputation for Auto Repair Shop Owners

October 19, 2023 21:00 - 5 minutes - 9.4 MB

In this episode, we uncover the key strategies for shaping a remarkable reputation for your auto repair shop. Find out how to move beyond the daily grind, establish clear intentions, and create memorable moments that will make your business truly stand out in the industry. Join us for invaluable insights that can transform your shop's image and success – listen now!

Episode 123 - Auto Shop Reputation Insights for Auto Repair Shop Owners

October 12, 2023 21:00 - 6 minutes - 12.1 MB

Join us in our upcoming podcast episode as we unravel the truth about reputation in the auto repair industry. Learn why you can't control it, but you can influence it. Discover actionable tips to shape a more positive impact and enhance your shop's reputation. Stay tuned for valuable insights!

Episode 122 - A Game-Changer: Redefining Responsibility for Auto Repair Shop Owners

October 05, 2023 21:00 - 6 minutes - 11.8 MB

Explore the pivotal shift in responsibility for auto repair shop owners in this must-listen episode. Uncover the key to empowering your team to take charge of their own success and foster a thriving shop environment.

Episode 121 - Clarity, Hiring, and Accountability for Auto Repair Shop Owners

September 28, 2023 21:00 - 8 minutes - 14.9 MB

Unlock the secrets to supercharging your team's performance and achieving unprecedented business growth in this revealing podcast episode. Discover the transformative strategies of setting clear expectations, hiring for the future, and fostering accountability that will leave a profound impact on your business.

Episode 120 - Creating Technicians for the Future of Auto Repair for Auto Repair Shop Owners

September 21, 2023 21:00 - 7 minutes - 13.9 MB

In this eye-opening podcast episode, discover how to overcome the pressing technician shortage in the auto repair industry. Learn why it's time to shift from stealing talent to creating it, with practical insights on mentoring and nurturing the next generation of technicians to secure the future of your shop.

Episode 119 - Finding Help and Igniting Passion for Auto Repair Shop Owners

September 14, 2023 21:00 - 7 minutes - 14.4 MB

Discover the transformative power of mindset and unlock your shop's untapped potential. Join us in this episode as we delve into why some shop owners struggle to find help and why it's time to reignite your passion for your business. Don't miss out on this opportunity to revitalize your shop's future.

Episode 118 - Breaking Free from the Zoning Out Trap for Auto Repair Shop Owners

September 07, 2023 21:00 - 7 minutes - 14.5 MB

Discover the secret to staying engaged and in control of your life! Join us in our latest podcast episode as we explore the dangers of zoning out, what causes it, and how to break free from it. Don't miss this opportunity to reconnect with yourself and your ambitions. Tune in now!

Episode 117 - The Path from Comfort Zone to Confidence through the 5 Cs for Auto Repair Shop Owners

August 31, 2023 21:00 - 5 minutes - 10.2 MB

Discover the transformative journey from the Comfort Zone to success in your business. Join us in this episode as we delve into the five essential Cs for progress: Choose your path, Commit unwaveringly, summon the Courage to act and persevere, attain Competence through practice, and finally, embrace the self-assured stride of Confidence. Don't wait for confidence to emerge; let action pave the way to your aspirations. Tune in for a roadmap to growth and remember to share this enligh...

Episode 116 - From Fear to Success for Auto Repair Shop Owners

August 24, 2023 21:00 - 9 minutes - 16.7 MB

Join us as we delve into breaking free from fear's grip and unleashing the full potential of your auto repair shop. Embrace discomfort, conquer challenges, and discover the path to thriving in your business journey.

Episode 115 - Zone Mastery: Navigating Growth, Learning, Fear, and Comfort for Auto Repair Shop Owners

August 17, 2023 21:00 - 5 minutes - 10.9 MB

Unlock the secrets to business success! Discover the zones that every shop owner navigates – Growth, Learning, Fear, and Comfort. Learn how strategic movement between these zones can expand your comfort zone, fuel growth, and ensure sustainable success. Tune in to our latest podcast episode and revolutionize your approach to business management today.

Episode 114 - Exploring Zones and Modes for Auto Repair Shop Owners

August 10, 2023 21:00 - 7 minutes - 14 MB

Unlock the roadmap to business success! Join us in this podcast episode as we unveil the game-changing "DO IT" and "GROW IT" modes, guiding auto repair shop owners through zones of comfort, fear, learning, and growth. Don't miss this chance to revolutionize your approach and drive your business forward!

Episode 113 - Driving Towards Quality for Auto Repair Shop Owners

August 03, 2023 21:00 - 5 minutes - 10.5 MB

In this podcast episode, we unveil the secrets to achieving top-notch quality control in your auto repair shop. Learn why a second test drive is crucial, how to connect with the vehicle's nuances, and why accountability matters most. Don't miss out on this essential advice – listen now and drive your shop to success!

Episode 112 - Clearing the Communication Pitfall for Auto Repair Shop Owners

July 27, 2023 21:00 - 6 minutes - 11.2 MB

One of my favorite quotes is by Oscar Wilde. He said, “The greatest tragedy in communication is the illusion that it's taken place.” That is an amazing quote to start with because we're still talking about comebacks. One of the major reasons why you have comebacks is because there isn’t clear communication. To hear great tips on how to make sure communication is happening, you will want to press play!

Episode 111 - Comeback Chronicles: Mastering Blame & Customer Satisfaction for Auto Repair Shop Owners

July 20, 2023 21:00 - 7 minutes - 14.5 MB

Unveil the art of mastering comebacks and navigating blame with finesse. Join us for expert insights on building trust, effective communication, and delivering exceptional customer experiences in any challenging situation. Now all you have to do is press play!

Episode 110 - Navigating Client Comebacks for Auto Repair Shop Owners

July 13, 2023 21:00 - 6 minutes - 12.3 MB

In this episode, we explore the art of handling client comebacks with a focus on empathy and understanding. Learn how to expect the best, avoid automatic blame, and prioritize your clients to turn challenging situations into opportunities for exceptional service and customer satisfaction. Join us as we delve into the secrets of successful client comebacks.

Episode 109 - Revving Success: Mastering Reviews for Auto Repair Shop Owners

July 06, 2023 21:00 - 7 minutes - 13.9 MB

In this episode, learn the power of responding to reviews in auto repair shops. Neglecting reviews is like walking away from a party without acknowledging a grateful customer. Discover how personalized responses build connections and future business while ignoring reviews can cost you 94% of potential customers.

Episode 108 - You Need to ASK for the Review for Auto Repair Shop Owners

June 29, 2023 21:00 - 4 minutes - 8.74 MB

Well, I want to keep talking about the reviews. One of the reasons you're not getting a review is because you are not asking for it. There's a thing called the illusion of transparency. That means you unconsciously expect other people to know and understand what it is you need. Listen along as I give you a different perspective on why you should be asking for reviews.

Episode 107 - The Statistics of Reviews for Auto Repair Shop Owners

June 22, 2023 21:00 - 5 minutes - 10.1 MB

Let’s talk about something you just can't afford to ignore anymore. Reviews were something you've wanted to have or a nice to have. Or they were something you really didn’t want to know about.  You didn’t want to know what they were thinking about and don't want to deal with it. The ‘ol head and the sand thing, doesn’t work. Reviews are something you can't ignore anymore. I’ll share with you just a few of the statistics that I have found.

Episode 106 - Why You’re Not Getting Those Reviews for Auto Repair Shop Owners

June 15, 2023 21:00 - 5 minutes - 10.3 MB

In this episode, I’ll talk to you about reviews. We all want client reviews, don't we? But why are your reviews so anemic? Most of the time reviews are an afterthought. So, let’s talk about some of the reasons why you don't get the reviews that you could and should be getting right now. Listen along for 4 reasons why you aren’t getting those reviews!

Episode 105 - Your Focus is Being Stolen for Auto Repair Shop Owners

June 08, 2023 21:00 - 7 minutes - 13.3 MB

I've been talking about focus lately. I hear shop owners, clients, and non-clients alike, tell me, “Rick, I have a problem with focus. I just can't do it.” You are blaming yourself for your focus deficit. But it's not your fault. I don't want you to blame yourself for this anymore. It's being stolen. That's right. Your focus is being stolen. Let me explain.

Episode 104 - The MUSTs to Keep Your Focus for Auto Repair Shop Owners

June 01, 2023 21:00 - 6 minutes - 12 MB

Today I want to talk to you about your MUSTS. There are some things that you MUST take care of to create and keep your focus. In this Podcast Episode, I’m going to give you two ways that can help out! So press play and listen along.

Episode 103 - The Difference Between Thinking vs Focusing for Auto Repair Shop Owners

May 25, 2023 21:00 - 6 minutes - 12.1 MB

What I want to talk about is the mistake that a lot of people are making. Over the last week or so, I've been talking about focus. Since then, a lot of shop owners tell me that they think about their business all the time. I have to respond by saying that thinking about your business is not the same as focusing. This is the mistake. Why? When you're thinking about the business, you're doing usually one or two things. Do you find yourself thinking about your business all the time? Th...

Episode 102 - YOU MUST Believe for Auto Repair Shop Owners

May 18, 2023 21:00 - 6 minutes - 11.4 MB

Once you understand where it is you wanna go, you have to believe in it. If you don't believe in where you're going, you won’t give it your focus. You won’t pay attention to it because you don't believe it's there. Listen along to hear a little pep talk on how believing will help you.

Episode 101 - Where Focus Goes, Energy Flows for Auto Repair Shop Owners

May 11, 2023 21:00 - 6 minutes - 11.8 MB

My topic for today is FOCUS. And why is that important? Believe it or not, every part of your success starts with FOCUS. Here in lies the problem. Goldfish have a longer attention span than we do. It's the truth. They've studied it. A goldfish has an attention span of nine seconds. Our human attention span is under seven seconds. Everything revolves around what you pay attention to. Are you paying attention? Press play to listen along.