Marketing Plus Customer Service Equals Reality
Jay Today Podcast
English - April 13, 2015 16:00 - 3 minutes - 6.59 MB - ★★★★★ - 4 ratingsCareers Business News Business News business digitalmarketing jaybaer marketingstrategy socialmedia Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Nowadays, if people are unhappy, they take it public. And that makes the issue marketing's responsibility, not customer service's.
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SPROUT SOCIAL SHOUT OUT
Today's Sprout Social shout out goes to Shep Hyken, a terrific author and speaker about the customer service industry. Follow Shep at http://twitter.com/hyken
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ABOUT JAY TODAY
Jay Today is a video podcast with 3-minute lessons and commentary on business, social media and digital marketing from New York Times best-selling author and venture capitalist Jay Baer. Join Jay daily for insights on trends, quick tips, observations and inspiration at http://bit.ly/JayToday.
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