#IVETSOHARD, The not-so-serious podcast for seriously busy veterinary teams
65 episodes - English - Latest episode: 4 months ago - ★★★★★ - 14 ratingsJoin Dr. Caitlin, Dr. Crista, and Dr. Stacee as they dissect workflows, analyze current issues, and give tips from actual veterinary practices all while they have fun.
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Episodes
S2 E12: How to retain a new grad veterinarian
December 19, 2023 14:00 - 26 minutes - 18 MBHiring a newly graduated veterinarian is an exciting moment for any veterinary practice. These fresh graduates bring enthusiasm, new knowledge, and a passion for animal care. However, retaining them in the long run requires thoughtful strategies and support. In this episode, we will explore essential steps to retain your newly graduated veterinarian, ensuring their growth and success within your practice.
S2 E11: How to Marie Kondo your Veterinary Practice
December 12, 2023 18:00 - 26 minutes - 18.1 MBEfficiency and smooth workflows are vital for the success of any veterinary practice. Just like in our personal lives, decluttering and organizing can work wonders in optimizing operations. In this episode, we will explore how to "Marie Kondo" your veterinary practice by improving workflows. We will delve into identifying real-life workflow problems, locating common bottlenecks, and implementing a systematic approach to enhance efficiency and productivity.
S2 E10: The perks of relocating several months each year
December 05, 2023 15:00 - 25 minutes - 17.6 MBAs a veterinarian, the idea of taking your skills on the road and working temporarily in a new location might have crossed your mind at some point. Whether you're seeking a change of scenery or exploring potential opportunities in another city, working temporarily in a new location can be an exciting and enriching experience. In this episode, we'll dive into the considerations, planning, and benefits of embarking on this journey.
S2 E9: How to get your staff to show up for work
November 28, 2023 13:00 - 24 minutes - 16.8 MBEver struggled with getting your veterinary team to show up consistently and be all in? We feel you. In this podcast episode, we're diving into the nitty-gritty of creating a reliable and engaged crew for your business. We spill the tea on what affects attendance – from job satisfaction to workplace vibes and personal life stuff. But fear not, we've got your back with some cool strategies. Picture this: schedules released well in advance, jobs tailored to individual strengths, and a workplac...
Tango, Loom, and ChatGPT Walk into a Vet Clinic...
November 21, 2023 13:00 - 24 minutes - 17.1 MBDr. Stacee and Dr. Caitlin dive into the intricacies of veterinary workflow, shedding light on their own mishaps and solutions. From forgetting to hit the record button and a nod to their love for laminating, the duo discusses the importance of workflows in veterinary practice. Driven by their tech-savvy approach, they introduce five favorite tools, including Tango, Loom, Google Suite, screenshots, and their new boyfriend ChatGPT, which, despite its quirks, proves to be a valuable companion.
S2 E8: Tango, Loom, and ChatGPT Walk into a Vet Clinic...
November 21, 2023 13:00 - 24 minutes - 17.1 MBDr. Stacee and Dr. Caitlin dive into the intricacies of veterinary workflow, shedding light on their own mishaps and solutions. From forgetting to hit the record button and a nod to their love for laminating, the duo discusses the importance of workflows in veterinary practice. Driven by their tech-savvy approach, they introduce five favorite tools, including Tango, Loom, Google Suite, screenshots, and their new boyfriend ChatGPT, which, despite its quirks, proves to be a valuable companion.
Ignorance is not bliss: 5 tips for getting useful feedback
November 07, 2023 13:00 - 24 minutes - 16.6 MBFeedback is the heartbeat of any successful business, including veterinary practices. Gathering valuable insights from your clients and staff can help you identify areas of improvement, measure customer satisfaction, and refine your services. In this blog, we will explore the importance of feedback for your veterinary business and the best ways to collect and utilize it effectively.
S2 E7: Ignorance is not bliss: 5 tips for getting useful feedback
November 07, 2023 13:00 - 24 minutes - 16.6 MBFeedback is the heartbeat of any successful business, including veterinary practices. Gathering valuable insights from your clients and staff can help you identify areas of improvement, measure customer satisfaction, and refine your services. In this blog, we will explore the importance of feedback for your veterinary business and the best ways to collect and utilize it effectively.
S2 E6: The Veterinarian's Guide to Compassionate Care for Cash-Strapped Clients
October 31, 2023 14:00 - 37 minutes - 25.7 MBNavigating the challenges of providing healthcare when clients are financially strapped is a daily struggle for veterinarians. It's a delicate balance of clear communication, prioritizing essential treatments, offering third-party payment options, and even creating nonprofit funds to help those in need. Ultimately, being realistic about treatment outcomes and using a structured approach can ease the emotional burden on healthcare providers and ensure the best possible care for beloved animal...
The Veterinarian's Guide to Compassionate Care for Cash-Strapped Clients
October 31, 2023 14:00 - 37 minutes - 25.7 MBNavigating the challenges of providing healthcare when clients are financially strapped is a daily struggle for veterinarians. It's a delicate balance of clear communication, prioritizing essential treatments, offering third-party payment options, and even creating nonprofit funds to help those in need. Ultimately, being realistic about treatment outcomes and using a structured approach can ease the emotional burden on healthcare providers and ensure the best possible care for beloved animal...
S2 E5: Your guide to cat vs. dog marketing
October 24, 2023 14:00 - 23 minutes - 16.4 MBExplore the art of crafting effective marketing strategies for two distinct yet passionate groups—cat owners and dog owners. By understanding their unique preferences, personalities, and pet-care approaches, businesses can create tailored campaigns that resonate with both audiences. This underscores the significance of inclusivity, personalization, and collaboration with veterinary professionals, highlighting the key to building lasting connections and brand loyalty within the pet owner comm...
Your guide to cat vs. dog marketing
October 24, 2023 14:00 - 23 minutes - 16.4 MBExplore the art of crafting effective marketing strategies for two distinct yet passionate groups—cat owners and dog owners. By understanding their unique preferences, personalities, and pet-care approaches, businesses can create tailored campaigns that resonate with both audiences. This underscores the significance of inclusivity, personalization, and collaboration with veterinary professionals, highlighting the key to building lasting connections and brand loyalty within the pet owner comm...
S2 E4: The Pros and Cons of the Virtual VCPR
October 17, 2023 14:00 - 26 minutes - 18 MBDiscover virtual Veterinary-Client-Patient Relationships (VCPR) in veterinary care. Explore the convenience it offers for vets, efficient appointment management, revenue generation, enhanced client engagement, and its role in countering pet care misinformation. Understand concerns like the lack of physical exams and competition from large corporations. Explore how states decide on VCPR legality and the need for guidelines to ensure professional standards in this evolving field.
S2 E3: How to improve client listening and information retention
October 10, 2023 14:00 - 23 minutes - 16.4 MBDiscover the science behind effective communication and why it's crucial to reduce listener stress levels. This episode highlights essential strategies to improve client information retention in professional settings, emphasizing the critical role of both the speaker and the listener. It discusses the impact of stress on comprehension and suggests ways to lower stress levels. It also provides practical tips and strategies to enhance client engagement and retention. By implementing these appr...
S2 E2: Everything you need to know about Gen Z pet owners
October 03, 2023 14:00 - 28 minutes - 19.9 MBDiscover the essential insights needed to connect with Generation Z pet owners. As this generation grows and becomes clients themselves, it's crucial to understand their preferences for technology, authenticity, transparency, and eco-friendliness. It's essential to adapt and stay relevant to these evolving trends to ensure a strong connection between veterinarians and Gen Z pet owners. By embracing these traits and implementing changes in veterinary practices, we can better serve this gener...
S2 E1: 5 Essential Use Cases for ChatGPT in Veterinary Practice
September 26, 2023 14:00 - 24 minutes - 17.1 MB5 Essential Use Cases for ChatGPT in Veterinary Practice Discover the transformative potential of chatGPT in veterinary medicine! Our blog explores how this powerful AI tool can assist in planning vacations, creating engaging social media posts, brainstorming practice solutions, writing responses to reviews and sympathy cards, and developing staff protocols. Unleash the power of AI to enhance your practice's efficiency, client communication, and overall patient care. Explore the blog and u...
Ep. 43 | Time to 'Unplug' For Awhile
July 15, 2022 04:00 - 18 minutes - 13 MBIn This Episode: We love technology more than the next gal but sometimes there are benefits to stepping away, deleting apps and living some of your life unplugged from social media. Join us while we discuss some hacks to detox yourself from addictive social media behavior and the benefits you may likely experience! We are taking our own advice and unplugging for a couple of months to enjoy the rest of the Summer! In the meantime, enjoy our other 42 episodes and we hope you can find time ...
Ep. 42 | Short on staff? Concierge Elite has the perfect solution!
July 08, 2022 04:00 - 19 minutes - 13.4 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Melissa Brown from Concierge Elite. Short on staff? Well, look no further. Melissa and the team at Concierge Elite will hire, train and manage a dedicated employee for your practice. And, they will train them on all your practice softwares to boot. All this for $2400 (or less) per month! More About Melissa Brown from Concierge Elite: Melissa Brown is the Chief of Staff for Concierge Elite. Her educational background includes a Master o...
Ep. 41 - Is the COVID "veterinary visit boom" coming to an end?
July 01, 2022 04:00 - 21 minutes - 14.6 MBIn This Episode: Caitlin and Stacee interview Sheri Gilmartin, Head of Industry Sales and VP Commercialization, Data and Insights for Vetsource and former Vice President of Sales and Marketing for VetSuccess. In the last 2 years, veterinary practices have had a boom in patient visits resulting in decreased capacity, patient care concerns and exhausted teams. How long will it last? Sheri explains the early signs in the data point to an end is in sight. But is that good? More Sheri Gilmarti...
Ep. 40 | We’re talking triage with Shadi Ireifej from VetTriage
June 17, 2022 04:00 - 23 minutes - 16.2 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Dr. Shadi Ireifej from VetTriage about how using technology can help you see more patients in a day and help offload some of the workload from your staff. Listen in to get some great tips you can implement in your practice today! More Shadi Ireifej from VetTriage: Shadi J. Ireifej DVM DACVS graduated from the State University of New York at Binghamton where he received his Bachelor of Science degree in Biology (2001, Magna cum laud...
Ep 39. | Google Part 2
June 10, 2022 04:00 - 11 minutes - 8.27 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about their favorite Google tools..part 2! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows th...
Ep. 38 | Our Five Favorite Google Features for Your Practice (Part 1)
June 03, 2022 04:00 - 17 minutes - 12.1 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about their top 5 favorite Google features that you can use for your veterinary practice! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tri...
Ep. 37 | 5 Ways To Support Your Team During A Busy Summer
May 27, 2022 04:00 - 24 minutes - 17 MBIn This Episode: Listen in as Mandy Billinger and Brad Jonesburg from the Vet2Pet staff chat about 5 ways you can support your team during a busy summer! Check out the BLOG that accompanies this episode. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We h...
Ep. 36 | Ways To Keep Or Attract Rockstar Veterinarians
May 20, 2022 04:00 - 16 minutes - 11.3 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about tips on how to keep or attract rockstar veterinarians. Listen in to learn about their takeaways on what every associate DVM wants! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been ...
Ep. 35 | Technology to Improve Practice Efficiency
May 13, 2022 04:00 - 29 minutes - 20.1 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Joe Axne, Owner of IT Guru, about ways you can use technology to improve your practice's efficiency. Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More About Joe Axne, Owner IT Guru: Joe has more than 20 years of IT systems and services support experience. He started as a desktop technician in the early 90’s and wa...
Ep. 34 | You Can Leave Work On Time! Starting Today!
May 06, 2022 04:00 - 24 minutes - 16.7 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about tips on how to get out of work on time. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflow...
Ep. 33 | 5 Easy Steps to Setting Up Your Remote Veterinary Employee
April 29, 2022 14:00 - 29 minutes - 20.6 MBIn This Episode: Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Easy Steps to Setting Up Your Remote Veterinary Employee! Wondering what a remote employee is, what they can do, how to get started? Listen in and find out! Check out the BLOG that accompanies this episode. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & R...
Ep.32 | How To Get Your Messages Read
April 22, 2022 04:00 - 16 minutes - 11.7 MBIn This Episode: Feeling ignored when communicating with your clients? Listen in as Dr. Stacee and Dr. Caitlin chat about some tips to get your messages read! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you ...
Ep. 31 | How To Create A Culture Of Learning In Your Practice
April 15, 2022 04:00 - 22 minutes - 15.4 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about how to create a culture of learning in your practice. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technolog...
Ep. 30 | How To Have Effective One-On-One Meetings
April 08, 2022 04:00 - 29 minutes - 20.4 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Josh Vaisman, MAPPCP, CCFP from Flourish Veterinary Consulting, about effective one-on-one meetings and how to make them better! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More About Josh Vaisman, MAPPCP, CCFP: Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day...
Ep. 29 | How To Get Started Podcasting
April 01, 2022 04:00 - 33 minutes - 23.1 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Katie Berlin, DVM about how to get started podcasting! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! From The Show: The Vet Reset Central Line Podcast Blue Yeti Microphone More About Katie Berlin, DVM: Katie Berlin, DVM, spent 12 years in small animal practice as an associate veterinarian. She is a runnin...
Ep. 28 | 5 Ways to Win the Veterinary Pharmacy Game
March 25, 2022 04:00 - 26 minutes - 18.6 MBIn This Episode: Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Ways To Win The Veterinary Pharmacy Game! During this 30-minute webinar, you’ll learn creative solutions that can be easily implemented by your team so you can say goodbye to awkward conversations and start taking your pharmacy back. Check out the BLOG that accompanies this episode. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee an...
Ep. 27 | How To Implement A Sympathy Card Workflow
March 18, 2022 04:00 - 22 minutes - 15.4 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about how to implement a better workflow for sympathy cards. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to ...
Ep. 26 | Implementing a Joyful Workflow in Your Hospital
March 11, 2022 05:00 - 31 minutes - 21.6 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Tracy Sands, DVM about implementing a joyful workflow in your hospital. Wondering what that even is..listen in to find out! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More About Tracy Sands, DVM: A practice owner and full time DVM, Tracy Sands is passionate about feline medicine and general dermatology. Her true...
Ep. 25 | Everything You Should Know About Patient Updates
March 04, 2022 05:00 - 26 minutes - 18 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about how to take charge of patient updates! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode: Dr Santi’s study: https://www.frontiersin.org/articles/10.3389/fvets.2019.00080/full Luggage tags on 4Imprint: https://www.4imprint.com/search/luggage%20tags Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review...
Ep. 24 | 5 Time-Saving Hacks For Short Staffed Veterinary Practices
February 25, 2022 15:00 - 30 minutes - 20.8 MBIn This Episode: Listen in as Dr. Stacee, who is joined with guest co-host Dr. Crista Wallis, chat about 5 time-saving hacks you can use in your short staffed veterinary practice today! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode: Check out the BLOG that accompanies this episode. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Learn More About Dr. Crista Wallis: Dr. Wallis ho...
Ep. 23 | Remote Care Employees In Vet Med? Yes!
February 18, 2022 05:00 - 29 minutes - 20 MBIn This Episode: Listen in as Dr. Caitlin, who is joined with guest co-host Dr. Crista Wallis, chats about how you can implement remote care employees in your practice! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode: Vet2Pet’s Digital Coordinator Guide is a great resource! We referenced episodes on Slack and choosing between cloud/server based systems. Check out some of the technologies we mentioned: Slack,...
Ep. 22 | Your Veterinary Practice’s Data, Demystified!
February 11, 2022 05:00 - 30 minutes - 20.8 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Jared Scarbrough about how to utilize your practice's data! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! From The Show: Caitlin’s cat pants- https://www.betabrand.com/womens/pants/dress-pant-yoga-pants-collection/straight-leg-chino-dress-pant-yoga-pants-catstooth More About Jared Scarbrough, VP of Data & Analytic...
Ep. 21 | Take Charge Of Your Practice's Online Reviews
February 04, 2022 05:00 - 31 minutes - 21.4 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about how to take charge of your practice's online reviews! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode: Aziz Ansari and Jimmy Dramatically Read Bad Yelp Reviews https://www.youtube.com/watch?v=CgUrRqQ2w_M Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an I...
Ep. 20 | The Power Of Videos For Your Veterinary Practice
January 28, 2022 05:00 - 28 minutes - 19.9 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Craig Spinks, Co-Owner of Veteos Videos about how using videos in your practice's recruiting, marketing, etc. can be so powerful. Listen in to get some great tips on getting started using video in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More About Craig Spinks, Co-Owner of Veteos Videos: Craig Spinks is a seasoned video producer who specializes in veterinary...
Ep. 19 | Culture Isn't A Pizza Party
January 21, 2022 05:00 - 35 minutes - 24.5 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Bill Schroeder, CEO of InTouch Practice Communications about how to create and maintain a great culture...and spoiler alert...a pizza party is not the answer! Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Bill Schroeder, CEO of InTouch Practice Communications: Bill is a founding owner of InTouch Practice Communications and has, for the past 28 years, enjoyed helping ove...
Ep. 18 | It's Time For Some Relief!
January 14, 2022 05:00 - 29 minutes - 20.6 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Cindy Trice, DVM Founder and CEO of Relief Rover, about utilizing relief services for your clinic as well as working relief.....and thinking of it like a dating site. Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Cindy Trice, DVM Founder and CEO of Relief Rover: As a multi-state licensed relief veterinarian with over 17 years of experience working in at least 50 unique ...
Ep. 17 | 5 Ways To Improve Your Practice's Social Media
January 07, 2022 04:00 - 32 minutes - 22.6 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about ways to improve your practice's social media! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and wor...
Ep. 16 | How To Start Taking Control Of Your Inventory Management System
December 17, 2021 05:00 - 33 minutes - 23 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Nicole Clausen, CSSGB, CCFP about inventory and some tips on how to manage your inventory like a boss! Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! Bonus- Spotify Inventory Counting Playlist: CLICK HERE More About Nicole Clausen, CSSGB, CCFP Nicole Clausen, CSSGB, CCFP has over 14 years of experience in the veterinary industry with 10 years in small animal practice. She worked her ...
Ep. 15 | How To Provide Your Clients With End-Of-Life Resources
December 10, 2021 08:00 - 34 minutes - 23.4 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Dr. Mary Gardner about providing end-of-life resources to your clients. Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Dr. Mary Gardner There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as ...
Ep. 14 | How To Streamline And Deep Clean Your Technology
December 03, 2021 08:00 - 21 minutes - 14.6 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about taking inventory of your technology and making a plan to streamline! When is the last time you took a look at all of the different platforms, apps, software, etc. that you are using to see if anything is overlapping or perhaps you are not using something anymore? Listen in for some tips on streamlining your technology! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn Mor...
Ep. 13 | How To Introduce New Ideas In Your Practice
November 19, 2021 02:00 - 26 minutes - 18.3 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Chelsie Roberge on how to introduce new ideas to your team. Listen in to hear all of the tips! More About Chelsie Roberge, Certified Veterinary Practice Manager Chelsie Roberge is a proud graduate from University of Idaho, devoted Practice Manager for Prairie Animal Hospital and is passionate for veterinary medicine. Before managing her 10 doctor practice, Chelsie worked as a technician for many years in small animal, mixed animal a...
Ep. 12 | How To Use Technology For Team Meeting
November 12, 2021 09:00 - 24 minutes - 16.7 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat about technology hacks for team meetings! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows tha...
Ep. 11 | How Using Digital Forms Can Increase Convenience And Efficiency For Your Team And Your Clients
November 04, 2021 19:00 - 39 minutes - 27.1 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Linda Pflughaupt about how her and her team utilize digital forms to increase efficiency but also make the experience more convenient for their clients. Listen in to hear all of the tips! More About Linda Pflughaupt, Certified Veterinary Practice Manager Linda is from Houston and has been in the veterinary field since 1993. She joined Bissonnet Southampton Veterinary Clinic in January 2000. She is part of Lakefield Veterinary Group...
Ep. 10 | How To Keep Your Practice Nimble And Not Get Stuck In The Weeds
October 29, 2021 04:00 - 21 minutes - 14.7 MBIn This Episode: Dr. Stacee and Dr. Caitlin chat with Brenda Tassava about some great tips to keep your practice nimble. Including how to implement new protocols and improving internal communication. Listen in to hear all of the tips! More About Brenda Tassava CVPM, CVJ, MVLCE: Brenda Tassava Medina is an artist and management consultant, so she’s always looking at things from a unique and creative perspective. She brings more than 20 years of practical veterinary business experience to ...