Taking The Insanity Out Of Incident Response | Redefining Your Security Operations Center | With Melissa Duncan And Kristy Westphal

We know that SOC team members are burning out as they try to protect companies, yet many InfoSec programs repeat the same strategies expecting different results. Can we take insanity out of the incident response?

That's a good question. One that we're not going to answer, but one that we will discuss and hopefully encourage you all to think about with us as we try to get to the root of the problem: what needs to change.

In this podcast, we will shed some light on how SOC teams could modify their programs to embrace risk-based alerting and response enabled by information, and by doing so, filtering out as much noise as possible.

To do so, Sean Martin is joined by two seasoned security operations and incident response professionals:

Melissa Duncan, who is responsible for developing security content, incident response procedures, and response automation, and Kristy Westphal, who uses her hands-on experience to design, implement and manage security and operational risk programs by bringing her passion for trying to — YES! — take the insanity out of incident response.

Join us for our journey as we explore how to pivot your SOC from the monotonous audit-based checking-of-boxes to a program that can manage real, high-priority, risk-based events to which your team can successfully respond.

Yes, you better believe that it is actually possible to run a SOC free from insanity. It's time to break from the same 'ole routine to try something different. The real-life in-the-trenches SOC experiences recounted by Kristy and Melissa can help your program get a bit more creative and bring those needed changes to light—for the security team and for the business goals too.

Perhaps a reset on one or more parts of your program will reinvigorate you and bring a renewed passion for what you do. Or, maybe not. In that case, we'll see you later as you tick that next checkbox.

Let's see how you feel after listening to this one.

Guests
Melissa Duncan, VP of Security Content and Response Automation at Union Bank

Kristy Westphal, VP of CyberSecurity Incident Response Team at Union Bank

This Episode’s Sponsors

Imperva: https://itspm.ag/imperva277117988

Key Resources: https://itspm.ag/keyresources-2876

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