Internal Comms Pro: The Podcast

Internal Comms Pro Value Webinar - Episode 4

Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro. For the final episode of this mini-series, we decided to look at a bit of a different topic. You often see us covering topics that a well-oiled internal comms team would face, but what if your team isn’t that well-oiled? Maybe it’s a team of 1. Maybe it's a new position for you and you’re not sure where to start. Our guests ...

Internal Comms Pro Value Webinar - Episode 3

Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro. In the life of an internal communicator, talking with your higher-ups is nothing new. In fact, you’re often the one to spread important information on their behalf. Sometimes, a situation may come up where your boss just doesn’t have the right wording or completely misrepresents a situation. How can you help your boss understa...

Internal Comms Pro Value Webinar - Episode 2

Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro.  It’s safe to say that crisis communications have been a hot topic. Countless examples of both good, but mainly not-so-good attempts of companies trying to communicate through a crisis are littered throughout social media. It might make you take pause and wonder if your company can handle the heat when a big change comes your ...

Internal Comms Pro Value Webinar - Episode 1

Hello, and welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro. Employee experience is a subject that’s shifted a lot in the past few years. Employee expectations have changed, and while some companies are taking these changes in stride, others are still figuring out what their next step should be. You yourself and your company may fall anywhere on this spectrum. Wondering what ...

How Podcasting Fits Into Your IC Plan - 7.10

Swapping Corporate for Creative Communications - 7.9

Within the past couple of years, it’s safe to say that we’ve learned a lot in terms of what makes a company run smoothly in 2022. And while a lot of what we’ve covered this season may sound familiar to you, we’ve actually discovered yet another new angle to consider. Our guests for this week’s episode are no strangers to Internal Comms Pro. Steve and Cindy Crescenzo have been podcast guests for several seasons. Returning listeners will definitely remember their chemistry as they share their ...

Making Company Culture the Bottom Line - 7.8

It’s no secret that employee and company culture are big topics on the show. We fully believe that healthy work culture is necessary for producing your best work. We’ve talked to several guests already explaining culture from all different angles, and yet we’ve been able to find one more person who has a unique take. Today we’re chatting with Josh Levine, Author of the book “Great Mondays” and an Educator at the California College of the Arts. Josh shares his own research on where company cu...

Adding Empathy to Communications - 7.7

In our profession, We work with internal communications every day. However, in the midst of adjusting our strategies, we might be forgetting about having true interpersonal communication. Not just saying what someone wants to hear, but being honest and maybe even a little vulnerable with our words. Our guest for this week is Debra Roberts, President of the Relationship Protocol and a licensed clinical social worker. With her unique background, Debra shares the flaws she’s spotted in our curr...

Hybrid Work: The Importance of Space - 7.6

The hybrid work environment. Yes, we’ve brought this up before in our past seasons, but it's still an issue companies are facing. Where in 2020 we may have been waiting for the day to go back into the office, now people don’t want to leave the company of their own homes. Some companies feel that the office culture is something that they shouldn’t get rid of, but what do they do when people aren’t coming in? Today’s guest is Joseph Kimmey, Director of Client Experience at RCF Group. Joe sha...

Company Culture in a Digital Era - 7.5

Workplace Culture. It's a term that you’ve probably been dealing with a lot lately. As companies continue to shift to a hybrid or remote work environment, you may still be struggling with adapting your work culture. What needs to stay and what needs to go? How can you tell what you’re doing is working? Our special guest for today is Sam Huber, Principal Product Designer at Cerkl. We discuss how the team at Cerkl stayed on their toes as they adapted their workplace culture into the digital era.

The Value of Internal Marketing - 7.4

While we often use the show to talk about, well, internal communications, today we’re shifting our focus to marketing. No, you didn’t mishear. Our guest today, Anthony Perl, Director,  Principal of Communications & Marketing Agency at CommTogether, will be sharing his latest findings over this past year. While some of these examples are from external marketing, you might be surprised to hear that the tactics being used to externally market your company can also be used to market internally.

Reversing the Great Resignation - 7.3

Today we’re talking with Lizabeth Wesely Casella, Founder, and CEO of L-12 Services. Lizabeth’s company specifically helps internal communications teams in preventing and reversing the Great Resignation. Today, she’ll share the successes and roadblocks she’s seen along the way.  Music Provided by Bensound

An ICPro Approach to the Great Resignation - 7.2

Our guest for today is Mark Herschberg, Professional Development Teacher at MIT and the author of “The Career Toolkit.” Mark dives into the causes for the Great Resignation, where that leaves us, and what we can do to get a pulse on our company. You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes Music Provided by Bensound

The Importance of the Words We Choose - 7.1

Our guest today is Terre Short, the CEO of Short Group and the author of the book “The Words We Choose.” We’ll cover how important the words we choose are, as well as ways to shape our language to be the most effective, which can be as simple as removing one word from your vocabulary! You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes Music Provided by Bensound

Season 7 Trailer

This season, Internal Comms Pro: The Podcast is taking you “On The Field” as we talk to the experts to see what they’ve been doing during this transitioning time. From current events to going back to the basics, we’re looking at various topics that you and your fellow ICPros won’t want to miss.

Showing Value Through Your Workplace Culture - 6.10

Our guest for today is Nathan Stuck, the Director of Corporate Culture and Strategic Impact at Ad Victoriam Solutions. Spending over 4 years in the company, Nathan has helped build Ad Victoriam’s workplace culture and was there when it needed to be restructured. Nathan shares his learnings through his growing company and gives us a few tips on what your company can do as well. We also continue our segment with Ragan's Communications Leadership Council with Stephen Holmes, Vice President of...

Your Company's Brand Story and You - 6.9

We’re chatting with Ben Baker, President of Your Brand Marketing and Podcast Host for Your Living Brand Live Show. Ben has worn a lot of hats and has had the opportunity to see how employees truly affect their company’s brand story, and how you can uncover the gems that could make up an authentic internal brand story for your company. We also continue our segment with Ragan's Communications Leadership Council with Amanda Schoch, Chief Communications Officer at PNNL. You can find our reso...

Communication Tools for Your Comms Strategy - 6.8

This week, we chat with Phil Simon on his newest book "Reimagining Collaboration," breaking down how you can take full advantage of your company's communication tools.  We also continue our segment with Ragan's Communications Leadership Council with Michele Ehrhart, Vice President of Global Communications from Fedex. You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes You can learn more about Ragan's Communica...

Taking Steps to Your Self-Care - 6.7

This week, Phil Strazzulla shares how he personally set up a routine of self-care, and how you can adapt that into your own day-to-day routine. We also continue our segment with Ragan's Communications Leadership Council with Michael Waterman, Vice President of Culture and Engagement at CHG Healthcare. You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes You can learn more about Ragan's Communications Leadership ...

Keeping Up with IC Trends - 6.6

This week, we’re talking with a returning guest on the show, Tarek Kamil, the CEO of Cerkl, who is also one of our returning sponsors. Being in the industry for as long as he has, Tarek will be sharing some trends he’s currently seeing, where things might be heading in the future, and ways that you can take valuable time to look into these trends yourself to stay ahead of what’s coming in our industry.  We're also continuing our new segment with Ragan's Communications Leadership Council wi...

The DEI Definition for You and Your Company - 6.5

Our guest for this episode is Robin Shabazz, Founder of the Eastledge Group which offers cultural-based counseling for organizations. With her years of experience, Robin has seen many successes and fails when companies try to implement diversity measures. We’ll be going back to the basics as Robin breaks down what DEI truly means for you and your company. We're also continuing our new segment with Ragan's Communications Leadership Council with Peg Kates, Global Corporate Affairs at SAP. We...

Bringing Your Value to Executive Comms - 6.4

Jen Hall is the Internal Communications Director at Novant Health, and her team had an interesting situation to work through. Being in the field of healthcare, Novant Health has employees both working from home and on the front lines during the pandemic. In this episode, Jen explains how she was able to deliver effective communication to her fellow employees by delivering effective communication to her executives. We're also continuing our new segment with Ragan's Communications Leadership...

Employee Culture and Creativity - 6.3

As the value of internal communicators has become more apparent in the past year, it can seem like our company's expectations of us have increased as well. It's helpful to make plans that go towards the big picture, but what are some things we can do now to stay above the work? This week, we chat with Anthony Bolton, Senior Manager of Employee Communications and Events at Gulfstream Aerospace on how employee culture has a huge influence on daily tasks. We're also continuing our new segment...

Clear Communication with a Hybrid Workforce - 6.2

As we're settling into a new normal, remote and hybrid work environments are becoming more prevalent. How can you keep up with your clear employee communication when everything feels like it's shifting? We chat with Clifton Johnson, Senior Managing Director at Teach for America. Working in a hybrid environment himself, Clif shares how his company handles their communications and offers tips on how you can start planning your own method. We're continuing our new segment with Ragan's Communi...

The Value of Storytelling - 6.1

In our first episode of the season, we chat with Anthony Witrado, Public Relations Lead at PGA of America. We're Shifting the Mindset on the topic of storytelling as Anthony shares his experience as a journalist. You'll learn what constitutes as a story, what questions you should be asking, and more! We're happy to introduce our newest segment in association with Ragan's Communications Leadership Council! This week, we talk with Chris Berger, Vice President and Head of Enterprise Communica...

Internal Comms Pro: The Podcast - Season 6 Trailer

The value of internal communicators is being recognized now more than ever, but with that recognition comes greater expectations. Our world is changing rapidly, and internal communicators have to adapt. This season, our guests will share how they are tackling these changes and how you can do the same. This season, we're "Shifting the Mindset." Tune in for our first episode next Tuesday, on 09/28!

Influential Internal Communication: The Must Have Book for Every Internal Communicator in 2021 -5.18

Jenni Field, Founder of Redefining Communications helps listeners go from chaos to calm with her new book "Influential Internal Communication." We’ll review highlights from the book that help to redefine internal communications in a way that will affect the true evolution of your organization and in the end, expand your sphere of influence.

Change Communications and the Future of IC - 5.17

We talk with two trailblazers from the midwest, Jessica Bauer and Amanda Atkins. They share how Slack handled their recent change of being acquired by Salesforce and how their internal communications responded. Their talent, attitude, and planning helped keep Slack employees in the loop every step of the way.

Building an Internal Comms Department from the Ground Up - 5.16

Patrick Holmes gives us his strategy and step by step process along with all his learnings from building an internal communications department from the ground up. Even if you have a large or established team, his tips are still applicable for those needing to go back and perhaps collect data on a new initiative or project you are sharing. We also discuss how to find new insights to refresh your comms blueprint as well as how to go about rebuilding your entire comms strategy.

Meetings That Matter - 5.15

Meetings are so important and good low-hanging fruit to quickly show your value as an internal communicator. Tony Kihl, Director of Corporate Communications at the Cleveland Clinic shares his process on how he enhanced his company’s meeting structure. If you find yourself in a new role, like Tony, consider enhancing your company’s meetings. Learn how to increase productivity and time savings for your employees - 2 key factors for showing your ROI. If you want to help your employees make meet...

COVID Reshapes IC: How to Remain Relevant with the New Normal - 5.14

Steve and Cindy from Crescenzo Communications empower you to keep your communications relevant and provide your employees with a greater sense of belonging like never before. We cover it all from the one thing your channel strategy is missing to the first step to listening to your audience.

Pull People Into Your Comms with Gamification - 5.13

Blair Bloomston, Partner and Vice President of Business Development at Game on Nation walks us through the MILE method giving us 4 secret elements that help double down on the fun while creating meaningful moments for our employees.  This episode teaches listeners how to pull your employees closer to your content and virtual events by using gamification.

The Technology Roadmap to Take Your Channel Strategy to New Heights - 5.12

Our industry continues to quickly evolve and innovate to meet employees’ demand to provide a consumer grade employee experience.  But how do we get there?  What are the pieces to this new channel strategy puzzle that will ultimately provide employee readiness for our frontline workers?  Today, Stephen Jones shares how his push/pull comms strategy took flight and how to build a technology roadmap that will take your channel strategy new heights. 

What Employees Want: What the Data Says to Drive Connection - 5.11

This episode taps into the insights of two internal communications experts, Jason Anthoine and Mark Mohammadpour help answer the one question that always stirs in an internal communicator’s heart, “What do our employees really want?” We are going to dive into data that may surprise you and bring you back to some good old fashioned common sense that unearths if we are connecting what is ironically a connected workforce. 

Order Taker Transformed: The New Strategic Mindset to Stay Focused, Build Credibility & Show Value - 5.10

Gary Ross, President of Inside Comms, shines light on a new strategic mindset that provides guardrails for your work. This episode will transform any order taker to the much needed strategic coach that your business needs. Get ready to be transformed, stay focused, build credibility, & show value all along the way.

Building an Internal Comms Strategic Plan to Enhance Employee Experience - 5.9

Lisa Ramsey, Director of Corporate Communications at Health Care Service Corporation also known as Blue Cross Blue Shield, walks us through step by step on how to build your overarching strategy and plan. Learn the building blocks you need to start your foundation and become the architect of your internal comms strategic plan.

IC Disruption: Innovating Your Cross Channel Digital Strategy - 5.8

Today’s episode features Kristin Spillane and Vanessa Schroeder who provide senior communications and global employee communications at Citrix.  Together with Tarek Kamil, CEO of Cerkl, we discuss how 2020 provided lighting rod moments that cracked open doorways for disruption (in a good way) in internal communications like never before.

5 Ingredients to Planning an Engaging Virtual Event - 5.7

Today we talk with Chad Littlefield, the Co-Founder and Chief Experience Officer at We and Me, Inc, an organization whose mission is to create conversations that matter. Get ready to see how Chad’s ability to create connection before content choreographed today’s show and in the end, will help you connect with your audience. 

The Empathy Based Remote Work Playbook - 5.6

Tara Davis, Director of Internal communications for the American Psychological Association, discusses her empathy based remote work playbook.  She gives us the changes she made in her messaging, channel, and remote work engagement strategy.  Learn what it takes to make a psychologically healthy workplace.

Transparency for Frontline Workers: The Four Pillar Communication Formula - 5.5

This week, we talk with Michael Hughes on his four pillar communication formula to empower leadership with transparent communication for frontline workers. Tune in to learn how to craft your effective employee messages.

Maintaining Culture and Connection with a Remote Workforce - 5.4

This week, we talk with Jessica Schaeffer, Vice President of Marketing for LaSalle Network. We'll gather ideas that, although they come from a small business, can work with any size organization. If you need some new ideas to refresh your remote work playbook, this episode is for you.

Pioneering Women in IC: How Friendship Blazed the Trail - 5.3

This week’s episode features three female internal comms pioneers. Jenni Field, Trudy Lewis and Advita Patel share how their friendship empowers them to take risks, start new projects, build successful businesses and share their genius along the way.   Music Provided by Bensound

DEI: How to Craft the DEI Conversation to Impact Workplace Culture - 5.2

Our DEI journey continues this week with 4 DEI leaders experts and leaders from around the world. We talk with Ann Melinger, Dorianne St Fleur, Mike Klein, and Gihan A.M. Hyde on how to navigate DEI within your company and provide a framework to help you organize your process. Music Provided by Bensound

The Professional and Personal Change Journey that Hit Home - 5.1

For our premiere episode, we bring in two internal communicators, Ashley Morgan and Edward Ford, to share their personal and professional change journeys. DEI is our focus this week, and we're asking the tough questions such as what you need to ask yourself before you start crafting messages around DEI, what are the 3 steps every internal communicator should taking when beginning DEI communication, and more. Music Provided by Bensound

Internal Comms Pro: The Podcast - Season 5 Trailer

2020 has been a world-changing year. As we move into 2021, we'll tackle topics facing our listeners.  Our season covers DEI, keeping a diverse and remote connected, building a technology roadmap, navigating the art and science of strategic planning, and more.  Our first episode premieres on 02/23.

Finale Episode: The Whiteboard Session To Declutter Your Comms Channel Strategy Plus Bonus Storytelling Tools - 4.10 Part 2

We’re at our final episode for the 4th season of Internal Comms Pro: The Podcast. This week, we wrap up our conversation with Lauren Ritchie, Manager of Internal and External Communications at RACQ. Tune in as we uncover the one blindspot she found for internal communicators and how to empower your team through 2 different storytelling frameworks.

Finale Episode: The Whiteboard Session To Declutter Your Comms Channel Strategy Plus Bonus Storytelling Tools - 4.10 Part 1

We’re at the last two episodes for our 4th season of Internal Comms Pro: The Podcast. This week, we talked with Lauren Ritchie, Manager of Internal & External Communications at RACQ. Tune in as Lauren shares how to successfully facilitate a white board session with your team to declutter your comms channel strategy.

When Virtual takes Front Seat: The Strategy Behind a Winning Remote Work Experience. - 4.9 Part 2

We continue our conversation with Rachel Maley and Emily Regenold from Paycor on how they elevated their communications planning process. Tune in as we also discuss what focus groups revealed about Paycor employees and how to get more budget for the tools you need in 2021.

When Virtual takes Front Seat: The Strategy Behind a Winning Remote Work Experience. - 4.9 Part 1

On this episode of Internal Comms Pro: The Podcast, we talk to Rachel Maley and Emily Regenold from Paycor. They share how they shifted to a permanent remote work environment and how they helped their employees every step of the way. You’ll also learn how you can let go of perfection and embrace the learning process and the emotions that come with this transitional journey.

How this One-Person Team Elevated their Internal Comms and Engaged Employees Globally - 4.8

On this episode of Internal Comms Pro, the Podcast, we chat with our sponsors from ContactMonkey! Join us as Scott Pielsticker and Corey Kachigan share how they became ok with being uncomfortable while taking risks and trying new things. You’ll also learn how “jumping in” gets results and improves the employee experience.