The AI revolution and the future of customer service
Intercom on Product: Building Software in an AI-first World
English - May 25, 2023 16:00 - 27 minutes - 24.9 MB - ★★★★★ - 6 ratingsTechnology Business r&d intercom product design product saas software Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Our manifesto for next-generation customer service
Next Episode: Intercom on Product: Product Strategy in the Age of AI
On this episode of Intercom on Product, Des Traynor, Co-founder and Chief Strategy Officer sat down with Paul Adams, our Chief Product Officer, to talk about the transformative impact of AI, evolving landscape of customer service, and how humans and AI will work together in the future.
Watch this episode on YouTube: https://www.youtube.com/watch?v=i0iTFjenUbQ
Transcript: https://www.intercom.com/blog/videos/intercom-on-product-ep20/
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.