Rethinking outcomes over output
Intercom on Product: Building Software in an AI-first World
English - October 17, 2019 19:20 - 32 minutes - 29.6 MB - ★★★★★ - 6 ratingsTechnology Business r&d intercom product design product saas software Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Rise of the “keyboard-first” generation
Next Episode: The intersection of company and product strategy
We discuss the five inputs that guide us at Intercom; how to think about the relationship between inputs, outputs and outcomes; and how to frame projects as customer problems instead of business problems.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.