Inside the War Room: Case Studies in Crisis
15 episodes - English - Latest episode: over 2 years ago - ★★★★★ - 49 ratingsInside the War Room: Case Studies in Crisis brings listeners behind the scenes of some of the most significant events of our time. In each episode, our hosts will speak with people who were inside the situation rooms to hear their first-hand perspectives, lessons they learned, and insights they offer to leaders who will face the inevitable crisis. Inside the War Room is co-produced by BCW and Kroll, world leaders in crisis management, business intelligence and investigations. Remember to subscribe, and leave us a rating or review! Visit us at www.InsideTheWarRoom.com
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Episodes
ITWR Rewind: Karen Hughes, Former Counselor to the President for President George W. Bush, on the United States’ Response to the 9/11 Terrorist Attacks
September 06, 2021 10:00 - 52 minutes - 36 MBAs we approach the 20th anniversary of 9/11/2001, we are reposting one of our earliest and most important episodes to date, an interview with Karen Hughes, former White House Counselor to the President for President George W. Bush. In this interview, Karen discusses leading the nation’s communications response during the September 11 terrorist attacks, providing a behind-the-scenes look at the events of 9/11 and the days immediately following.
Episode 11: Roundtable Discussion: How to Handle a Whistleblower Complaint
August 23, 2021 10:00 - 30 minutes - 20.8 MBIn this episode of Inside the War Room, join hosts Jordan Strauss, Michael Estevez, and Sherine Ebadi as they discuss how organizations should manage a whistleblower complaint. Our experts will give you a better understanding of the ways whistleblower complaints develop, the two categories into which they fall, and the appropriate manner and method of response for each.
Episode 10: Roundtable Discussion: How to Handle a Media Leak
August 09, 2021 10:00 - 16 minutes - 11.1 MBIn this episode of Inside the War Room, join hosts Jordan Strauss, Michael Estevez, and Sherine Ebadi as they discuss how organizations should handle a media leak. Our experts give you the high-level playbook on how to avoid leaks in the first place, as well as when and how to respond to a leak publicly. The conversation also touches on the best practices for mitigating the impact of a leak investigation on your organization and the importance of brand reputation.
Episode 9: Misinformation and Disinformation in Today’s Business and Media Landscape
July 26, 2021 10:00 - 14 minutes - 10.1 MBIn this episode of Inside the War Room, join hosts Jordan Strauss, Michael Estevez and Sherine Ebadi as they discuss the issue of misinformation and disinformation in today’s business and media landscape. This conversation dives into BCW and Kroll’s specialties, investigating the origins of harmful information and mitigating its potential impact. You will get a deeper understanding of how and why this type of information can spread as well as when and how to respond as an organization.
Episode 8: Roundtable Discussion: Ransomware Attacks
July 12, 2021 10:00 - 20 minutes - 14.2 MBIn this episode of Inside the War Room, join hosts Jordan Strauss, Michael Estevez and special guest Tim Gallagher as they discuss best practices for responding to, and preparing for, a potential ransomware attack. These include important considerations like who should be in the room when decisions are being made and how to communicate internally and publicly if an attack should happen. They also cover some of the most common mistakes made by organizations during a ransomware attack. As rans...
Episode 7: Roundtable Discussion: Return to Office
June 21, 2021 10:00 - 18 minutes - 12.5 MBIn this episode of Inside the War Room, join hosts Jordan Strauss, Michael Estevez and Sherine Ebadi as they discuss potential blind spots organizations may face as they navigate the return-to-office landscape. This conversation dives into best practices on how to engage employees and prepare them for the next phase of recovery, as well as important considerations that should be included on every employer’s return-to-office roadmap.
Episode 6: Former Superintendent-in-Chief of Boston Police Department Daniel Linksey on the Boston Marathon Bombing
May 31, 2021 10:00 - 33 minutes - 22.9 MBDaniel Linskey, Former Superintendent-in-Chief of the Boston Police Department, discusses the department’s response to the 2013 Boston Marathon bombing. Through his harrowing account of this dreadful day, Linskey examines the in-depth training that prepared his police force for a bombing, the importance of transparency and clear communication in the midst of a crisis, and why it’s essential to “write your script before you key your mic.”
Episode 5: Defense Attorney Abbe Lowell on Defending Representative Gary Condit
May 10, 2021 10:00 - 58 minutes - 40.5 MBAbbe Lowell, Co-Chair of Regulatory Defense and Investigations at Winston & Strawn, discusses representing former U.S. Representative Gary Condit, who was wrongfully implicated in the 2001 disappearance of a Capitol Hill intern. Lowell shares his experience as a criminal defense attorney at the center of a case that garnered national attention, including facing criticism for the representation of his client, handling challenging interactions with law enforcement officials and addressing mi...
Episode 4: Mandeville Films Co-Owner Todd Lieberman on COVID-19’s Impact on the Film Industry
April 26, 2021 10:00 - 47 minutes - 32.7 MBTodd Lieberman, co-owner of Mandeville Films and producer of movies including 2017’s “Beauty and the Beast,” “The Proposal,” “The Fighter,” “The Muppets,” and “Beverly Hills Chihuahua,” explores the realities of the film industry and its overall response to the COVID-19 pandemic. At the start of 2020, Lieberman looked forward to starting five separate projects – three movies and two television series. By spring, all were entirely shut down, a combined 30 years of work stripped away due to...
Episode 3: Former US Secretary of Veterans Affairs David Shulkin on Crisis Leadership and the VA “Wait Time” Issue
April 06, 2021 10:00 - 54 minutes - 37.6 MBDavid Shulkin, Former Secretary of the United States Veterans Affairs (U.S. VA), discusses his response to the VA “wait time” crisis after his appointment by President Obama – where many U.S. veterans could not access urgently needed healthcare through the nation’s veterans’ hospitals. Shulkin also takes listeners through an array of crises managed while working for the government, including the Pulse nightclub shooting and the Charlottesville riots, and how he stood by his principles – e...
Episode 2: Karen Hughes, Former Counselor to the President for President George W. Bush, on the United States’ Response to the 9/11 Terrorist Attacks
March 23, 2021 10:00 - 52 minutes - 35.8 MBKaren Hughes, former White House Counselor to the President for President George W. Bush, discusses leading the nation’s communications response during the September 11, 2001 terrorist attack, providing a behind-the-scenes look at the events of 9/11 and the days immediately following. In vivid detail, Hughes recounts the moment when she first received word that a passenger plane had crashed into the World Trade Center, how she and others made their way through a desolate downtown Washing...
Episode 2: Karen Hughes, Former Counselor to the President for President George W. Bush, on the United States’ response to the 9/11 terrorist attacks
March 23, 2021 10:00 - 52 minutes - 35.8 MBKaren Hughes, former White House Counselor to the President for President George W. Bush, discusses leading the nation’s communications response during the September 11, 2001 terrorist attack, providing a behind-the-scenes look at the events of 9/11 and the days immediately following. In vivid detail, Hughes recounts the moment when she first received word that a passenger plane had crashed into the World Trade Center, how she and others made their way through a desolate downtown Washing...
Episode 0: Meet the Inside the War Room Hosts
March 08, 2021 14:00 - 41 minutes - 28.6 MBWelcome to Inside the War Room: Case Studies in Crisis. In this introductory episode, meet your hosts: Sherine Ebadi, Michael Estevez and Jordan Strauss, leaders in crisis management, business intelligence and investigations. Listen as each host recounts major crises they have personally managed. Go behind the scenes with Jordan Strauss, who discusses his experiences leading the U.S. Department of Justice response to the 2011 Fukushima tragedy; with Michael Estevez, who touches on the many...
Episode 1: Johnson & Johnson Chief Financial Officer, Joseph Wolk, on Reallocating Resources to Create a COVID-19 Vaccine
March 08, 2021 14:00 - 58 minutes - 40.2 MBJoseph Wolk, Chief Financial Officer of Johnson & Johnson, discusses key aspects of the company’s strategic shift toward developing a COVID-19 vaccine. From the moment Johnson & Johnson executives learned of the virus, to the ultimate decision to enter into the race to eradicate the global pandemic, Wolk goes behind the scenes of what it’s like to be a key decision-maker in one of the largest international medical companies. He also offers insight into how corporate values should drive dec...
Episode 1: Johnson & Johnson Chief Financial Officer, Joseph Wolk, on reallocating resources to create a COVID-19 vaccine
March 08, 2021 14:00 - 58 minutes - 40.2 MBJoseph Wolk, Chief Financial Officer of Johnson & Johnson, discusses key aspects of the company’s strategic shift toward developing a COVID-19 vaccine. From the moment Johnson & Johnson executives learned of the virus, to the ultimate decision to enter into the race to eradicate the global pandemic, Wolk goes behind the scenes of what it’s like to be a key decision-maker in one of the largest international medical companies. He also offers insight into how corporate values should drive dec...