The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom artwork

Sales and marketing alignment with Intercom's Jeff Serlin and Brian Kotlyar

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

English - September 20, 2018 14:14 - 36 minutes - 33.5 MB - ★★★★★ - 74 ratings
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All's well when revenue is growing up and to the right, but what happens when the business misses a sales target? That's when sales and marketing fingerpointing takes place, and constructive partnership grinds to a halt. We brought Intercom's Director of Sales Operations, Jeff Serlin, and Director of Demand Generation, Brian Kotlyar, together to discuss what it takes to create true sales and marketing alignment that prevents fingerpointing and drives meaningful growth.

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