Lessons in user onboarding with Samuel Hulick, Casey Winters, Joanna Wiebe, Scott Belsky and Shaun Clowes
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
English - February 22, 2018 18:04 - 29 minutes - 26.9 MB - ★★★★★ - 74 ratingsTechnology leadership software business entrepreneurship technology entrepreneur marketing careers startup finance Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Erika Hall, Mule Design
Next Episode: Joel Califa, Senior Product Designer at GitHub
For any business to grow, user onboarding must be top of mind. It's the one thing all your users will do, and to be effective, it must evolve alongside your business. Pulled from some of our favorite onboarding conversations to date, Casey Winters, Joanna Wiebe, Scott Belsky, Samuel Hulick and Shaun Clowes share their best practices.
Related resources:
Our book, Intercom on OnboardingThe Onboarding Starter Kit – our guide to a well crafted messaging campaignC.A.R.E. – a simple framework for user onboardingSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.