Intercom on Product: Facing the tech slowdown

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

English - May 26, 2022 11:27 - 27 minutes - 25.4 MB - ★★★★★ - 74 ratings
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Previous Episode: 2022 CS Benchmark: How support quality impacts businesses

Next Episode: Customer Experience author Elizabeth Dixon on the CX that makes an impact

In the face of what’s expected to be an economic downturn, projected growth has slowed, investment has shrunken, and the tech industry has taken a hit. It’s time to pause, regroup, and devise a new game plan. Des Traynor and Paul Adams reflect on the tech slowdown and what it means for product teams.

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