Des Traynor's lessons on scaling a team
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
English - October 04, 2018 17:02 - 26 minutes - 24.1 MB - ★★★★★ - 74 ratingsTechnology leadership software business entrepreneurship technology entrepreneur marketing careers startup finance Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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It’s tempting to think that all problems with business growth can be solved with a better product or a better go-to-market strategy. But as Intercom has grown, we’ve come to see the truth in what business consultant Jerry Weinberg once said: “No matter how it looks at first, it’s always a people problem.” Intercom's cofounder Des Traynor shares the common people issues he's seen through the years at different stages of company growth.
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