Charity Majors, co-founder at Honeycomb
The Ticket: Discover the Future of Customer Service, with Intercom
English - June 29, 2017 16:43 - 30 minutes - 27.6 MB - ★★★★★ - 74 ratingsTechnology leadership software business entrepreneurship technology entrepreneur marketing careers startup finance Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The transition from startup to scale-up, with Joe Haslam
Next Episode: Jeetu Patel, SVP of Platform at Box
In this chat with Intercom software engineer Ingrid Epure, Honeycomb co-founder and veteran infrastructure engineer Charity Majors explains when your startup actually needs a dedicated ops team, why engineers need to get comfortable with failure, the role cross-pollination plays in a healthy engineering culture, and much more.
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