Inside Angle
86 episodes - English - Latest episode: 4 months ago - ★★★★★ - 18 ratingsConversations at the heart of moving health care forward, from 3M Health Information Systems.
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Episodes
How can we harness social determinants of health data?
March 11, 2024 13:11 - 35 minutes - 26.3 MBYou may be familiar with social drivers of health (SDoH), but do you know how they are documented and shared as part of the medical record? Can sharing SDoH data ultimately improve care and close health equity gaps? Get answers from Lauren Riplinger, JD, and Priya Bathija as they describe what some health systems are doing to record SDoH and ideas for how we can do even more.
Prioritizing people to advance health equity
February 09, 2024 18:02 - 25 minutes - 18 MBHow can we infuse health equity into a system that wasn’t originally created with that goal in mind? Dr. Melissa Clarke sat down with Dr. Aditi Mallick, acting director of the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health (OMH) to discuss social drivers of health, risk adjustment and other factors that impact health equity. Discover CMS models that are currently being employed to advance health equity and dive into new models coming down the pipeline.
Is AI the new mother of invention?
January 11, 2024 13:56 - 32 minutes - 24.3 MBArtificial intelligence (AI) tools have revealed a world of ideas for new devices, vaccines and other inventions, but are those creations unpatentable? How can humans work collaboratively with AI to create an effective inventive system? Our guest Robert Plotkin, author and patent attorney at Blueshift IP, dives into the nuances surrounding AI and invention and how these tools are revolutionizing discovery as we know it.
Tech in health care and the digital black bag
December 14, 2023 20:59 - 30 minutes - 17.7 MBThere is no shortage of burnout in the health care industry today, but “ridiculous optimist” Dr. David Butler thinks there is hope on the horizon. He expands on the concept of the “digital black bag” and how generative artificial intelligence and emerging technologies like ChatGPT can increase health care access, decrease physician burnout and improve health outcomes.
Medicare Advantage: An origin story
November 16, 2023 14:39 - 36 minutes - 20.3 MBMedicare Advantage has been around for decades, but how much do you know about this historic program? Learn directly from one of the driving forces behind Medicare Advantage, Tom Scully, former administrator of the Centers for Medicare & Medicaid Services (CMS). He dives into the history of the program, how health plans have evolved over time and how value-based care models will shape the future of health care.
Taking action on health equity: Six levers of transformation for hospitals
October 31, 2023 17:36 - 42 minutes - 31.6 MBThe landscape around health equity continues to evolve, and recent regulations and measures have been introduced to help address the issue, but what role can hospitals and health systems play in closing existing health equity gaps? Dr. Melissa Clarke sat down with two experts from the American Hospital Association (AHA), Joy Lewis and Akin Demehin, to explore equity-based best practices and actionable steps hospitals can take to strive toward greater health equity.
Looking back and moving forward: The Medicare Inpatient Prospective Payment System
September 11, 2023 14:02 - 33 minutes - 24.6 MBForty years after its implementation, the Medicare Inpatient Prospective Payment System (IPPS) has been a largely successful payment system. What led to this victory and what best practices can we take away on the road to value-based care? Take a step back in time with Rich Averill as he describes the history of IPPS and glimpse into the future of how this history could inform future programs.
Improving outpatient outcomes with the right data at the right time
August 10, 2023 14:22 - 31 minutes - 23.2 MBhttps://insideangle.3m.com/his/podcast-post/Outpatient procedures are growing in popularity due to cost effectiveness and convenience, and some procedures, like orthopedic surgery, are moving off the inpatient only list. How can we ensure the continued safety of these procedures outside of the hospital setting? Join our guest Miki Patterson, PhD as she describes how data from outpatient visits can be analyzed and applied to create time to care for clinicians and lead to cheaper, safer, more...
The future is bright: Speech recognition and natural language understanding
July 18, 2023 16:18 - 17 minutes - 13 MBSpeech recognition technology has been around for longer than you might think. Discover how it has evolved and advanced over the years from Thomas Schaaf, principal research scientist at 3M HIS. He started his career in the speech recognition environment in the 1990s, working for companies like Amazon and Toshiba. Listen as he shares his insights into the future of the technology for health care and beyond.
From symbolic to deep learning: The evolution of AI
June 15, 2023 15:40 - 25 minutes - 18.5 MBArtificial intelligence (AI) technology is advancing at a remarkable rate and there is a lot to consider when it comes to how applications like ChatGPT are used and regulated. In this episode, Prem Devanbu, distinguished research professor at UC Davis and renowned expert in empirical software engineering and AI, reflects on the evolution of large language models, deep learning, natural language understanding and more.
Evidence-based approaches to improving maternal health outcomes
May 11, 2023 14:24 - 22 minutes - 17.7 MBMothers in the United States face a reality of worsening maternal mortality and morbidity rates, especially mothers in the BIPOC community. What factors are contributing to these maternal health outcomes inequities and how can we reverse this negative trend? In this Inside Angle episode, Dr. Steven Calvin, board-certified OB-GYN and maternal-fetal medicine physician, shares his more than 40 years of experience caring for moms and babies, and discusses ways maternal outcomes could be improved.
More than grit: The tools for resilience
April 06, 2023 14:38 - 27 minutes - 20.6 MBAll of us have experienced trauma in our lives. How has trauma shaped your life and what did you learn from that experience? For Allison Massari, navigating a life altering accident and its aftermath has taught her many lessons and continues to inform her unique perspective on resilience and healing. Hear Allison’s story and don’t miss her full keynote at the 3M Client Experience Summit, May 22-25 in Atlanta.
Pushing the boundaries of AI in health care
March 16, 2023 15:12 - 23 minutes - 16.8 MBTechnology isn’t a cure all for every problem facing the U.S. health care industry, but saving a doctor 30 minutes every day so they can spend more time with patients is something worth working toward. Thomas Polzin, director of natural language processing at 3M Health Information Systems, explores how natural language understanding, machine learning and artificial intelligence can work transform how clinicians deliver care.
Beyond the hype: Health care startups and venture capital
February 16, 2023 15:04 - 30 minutes - 22.1 MBInterested in learning about health care startups and what they can bring to the table, but aren’t able to attend technology conferences? Look past the colorful booths and swag and dig into true health care innovation with Chelsea Plant, an investment manager with 3M Ventures. She provides key insight on what many of these companies are focused on for 2023 and beyond, discussing factors that go into a successful startup and a successful partnership.
Wading through words: Finding the right health information at the right time
January 26, 2023 17:44 - 32 minutes - 19.4 MBThe average patient chart contains thousands of words and those words add up fast when caring for multiple patients a day. Doctors everywhere can be overwhelmed with all this data, that is often scattered throughout emails, electronic health records (EHRs) and phone calls, but what is the solution to this information overload? How can we redesign EHRs and other health care tools to support the way doctors work today? Dr. Subha Airan-Javia, hospitalist for the Hospital of the University of Pe...
The role of risk adjustment in value-based care
November 29, 2022 16:02 - 22 minutes - 16.7 MBIs your health system considering taking on more downside risk? In this episode, join Dr. Sandeep Wadhwa, global chief medical officer at 3M Health Information Systems, as he dives into key Medicare, Medicaid and commercial insurer payment trends that will influence risk adjustment, quality and population health.
From science fiction to reality: Speech recognition evolution
October 25, 2022 14:08 - 30 minutes - 20.3 MBIn this episode, AI evangelist Juggy Jagannathan, PhD, discusses the advancement of speech recognition technology with Detlef Koll, global vice president of research and development at 3M Health Information Systems. Travel along the timeline of speech recognition history, starting with isolated word speech recognition all the way to continuous word speech recognition and automatic transcription technologies that create time to care for physicians.
Striving for anti-racism in health care: Putting ideas into action
September 29, 2022 15:56 - 29 minutes - 15.3 MBWhat does it mean to be an anti-racist health care organization? How can health systems move beyond buzzwords and check boxes to take real action toward achieving health equity? In this episode, host Dr. Melissa Clarke and guest DeAnna Minus-Vincent, executive vice president, chief social justice and accountability officer at RWJBarnabas Health System, explore how small change can drive systemic change and ultimately lead to more equitable care for all.
Strengthening care by focusing on health workforce retention
August 23, 2022 15:25 - 35 minutes - 27.5 MBDuring the COVID-19 pandemic, health care workers were hailed as heroes, but many have since decided to leave the health workforce. Why? In this episode, host Dr. Travis Bias and guest Dr. Bianca Frogner, professor in the family medicine department in the School of Medicine at University of Washington, take a closer look at issues affecting health care workforce retention and recruitment, like lagging wages, lack of coordination and workplace violence.
Digital empathy in the time of telemedicine
July 19, 2022 16:15 - 30 minutes - 26.1 MBTelemedicine is far from perfect, but during the COVID-19 pandemic it became an essential tool for delivering care. Will the trend towards telemedicine continue after the pandemic, or fall by the wayside? Dr. Matt Sakumoto, a virtualist primary care physician at Sutter Health in San Francisco, describes the concept of digital empathy in telemedicine and how it could help this technology be more than just a blip on the health care radar.
How value-based care does (and doesn’t) improve health equity
June 16, 2022 14:23 - 30 minutes - 17.2 MBLet’s face it: Value-based payment models are still a work in progress. How can we create value-based programs so that historically underserved populations, both rural and urban, can experience improved care outcomes? Dive into the topics of health equity, advanced payment model design and more with guest Dr. Amol Navathe, MD, PhD, assistant professor of medical ethics and health policy at the Perelman School of Medicine at the University of Pennsylvania.
Transforming health care with UX design
May 10, 2022 16:22 - 24 minutes - 18.8 MBGreat user experience is paramount in our digital world. But it doesn’t always translate to health care settings. With more than 20 years as a usability/user experience (UX) engineer and manager, Dr. Randolph Bias has spent his career helping software developers make human-computer interfaces “user friendly.” Learn how these ideas can be applied to the medical world, including in the electronic health record (EHR) and for advancing telemedicine.
Meet our new Inside Angle podcast hosts: Dr. Melissa Clarke and Dr. Travis Bias
April 19, 2022 14:39 - 27 minutes - 21.1 MBIntroducing Dr. Melissa Clarke and Dr. Travis Bias, new hosts of the Inside Angle podcast! Dr. Clarke is senior medical director for health care transformation and health equity, and Dr. Bias is chief medical officer of the clinician solutions business at 3M Health Information Systems. In this episode, Melissa and Travis discuss everything from their time providing health care and training to physicians abroad, to how we can address physician burnout and incorporate technology to meaningfull...
Value-based conundrum: How to measure complexity and value in primary care
March 15, 2022 14:19 - 26 minutes - 20.5 MBGetting into health care somewhat accidentally as a child, Dr. Kyna Fong, CEO and co-founder of Elation Health, set out to create clinical first technology to bolster primary care. What is clinical first technology? Listen to Dr. Fong’s perspective on the importance of health care innovation that supports the core of care: the physician patient relationship.
CDI program promise land
January 25, 2022 15:58 - 24 minutes - 5.63 MBWhen South Shore Hospital Clinical Documentation Integrity (CDI) Director Kim Conner was tasked with analyzing the organization’s existing CDI program, she decided it was time for big changes. In this episode, Kim shares how she worked alongside coding, quality and physician teams to ensure complete and accurate documentation of patient encounters. Physician buy in through positive, data driven feedback and education has been key to the organization’s success, as well as recognizing physicia...
Bringing the consumer’s voice to health care
November 15, 2021 15:37 - 29 minutes - 6.85 MBWhat are the fundamental drivers of high costs and low quality care in the U.S. health care system? In this episode, Sophia Tripoli, director of health care innovation at Families USA, describes her organization/s work on value initiatives that focus on re-orienting the health care system to deliver health. She also discusses forwarding consumer-focused policy agendas to improve health care delivery and payment systems.
How payment reforms address social determinants of health
October 21, 2021 15:59 - 29 minutes - 30.5 MBMany states and health plans have adopted value-based payment models to address social determinants of health. How do these models work and are they working? In this episode, William Bleser, PhD at Duke Margolis Center for Health Policy, digs into the details of some of these models, bringing to light key strategies for successful payment reform and pitfalls to avoid.
What makes a good doctor? The role of board certification
October 05, 2021 16:00 - 33 minutes - 9.64 MBIn order to practice medicine, doctors have to take and pass board certification exams to prove they are current in their field. Dr. Richard Baron, president and CEO of the American Board of Internal Medicine and the ABIM Foundation, reveals the importance of these exams beyond testing medical knowledge. He shares ideas about the future of primary care, quality measurement and what it truly means to be a good doctor.
A key solution to health care costs and quality is staring us in the face
September 10, 2021 19:49 - 25 minutes - 25.4 MBWhen U.S. business leaders noticed that their employees in other countries were getting better care and outcomes for less cost than in the U.S., they knew something needed to change. Enter the Primary Care Collaborative (PCC), a not-for-profit, multi-stakeholder organization dedicated to sharing best practices to support the growth of high performing primary care. Ann Greiner, president and CEO of the PCC, describes the organization’s work and commitment to finding a solution to the current ...
Reducing health care costs: You can’t improve what you don’t measure
August 11, 2021 20:37 - 23 minutes - 29.9 MBHow can we fix the U.S. health care system so that it is both less costly and provides better patient outcomes? It’s a complicated question with no easy answer. One solution is to invest more in high quality primary care, with an emphasis on continuity of care that fosters a partnership between providers and patients. Chris Koller, president of the Milbank Memorial Fund, shares how the organization is working with public officials to improve the health of all populations and their work with ...
Professionalism and values in health care
July 20, 2021 22:11 - 10 minutes - 15.4 MBHave you ever created a bucket list? Has overwork and burnout prevented you from realizing those dreams? Ben Nemtin wrote the book “What Do You Want To Do Before You Die?” to remind us to step back from the day to day and focus on helping ourselves and others achieve lifelong dreams.
What does the future of health care look like?
July 19, 2021 20:53 - 10 minutes - 14.3 MBThe health care industry is changing. Is your organization keeping up? Best selling author, inventor and technologist Nicholas Webb explores the trends disrupting the current state of health care and details three things that hospitals and clinics can do to prepare for survival.
Breaking free from the health care status quo
July 07, 2021 13:55 - 27 minutes - 27.2 MBEmployers are fed up with the current health care system. They recognize that high quality care means a healthier workforce and are looking to hospitals, health systems and health plans to move faster on health reform. Elizabeth Mitchell, president and CEO of the Purchaser Business Group on Health, discusses her organization’s innovative work redesigning care delivery and driving affordability.
Never pay the first bill: Investigating the high cost of health care
June 22, 2021 14:29 - 31 minutes - 25.2 MBWhy are health care costs so much higher in the U.S. compared with other countries? In his new book “Never Pay the First Bill: And Other Ways to Fight the Health Care System and Win,” investigative reporter and author Marshall Allen shares stories from real people dealing with high medical bills and details concrete steps for how individuals and employers can challenge the system.
Standardized care or clinical flexibility? Finding the right balance
June 01, 2021 21:49 - 31 minutes - 30.3 MBCare guidelines and protocols are designed to address discreet aspects of health, not necessarily the complexities of the human condition. When Dr. Elvin Geng of Washington University in St. Louis realized standard rules and practice were preventing him from addressing a complicated issue for a patient, he recognized the situation called for more discretionary decision making, evidence of what our second guest, author Michael Lipsky, discusses in his seminal book “The Street-Level Bureaucrat...
A return to relationship-oriented health care
May 18, 2021 17:49 - 26 minutes - 27.6 MBAt its core, health care is fundamentally about relationships. Yet, over the last several decades, care delivery has evolved into a transactional model reinforced by EHR tick boxes, shift work and the notion that clinicians are interchangeable. Dr. Christine Sinsky, Vice President for the American Medical Association, discusses her research on physician burnout and the connection between better patient outcomes and patient-clinician relationships based on trust and continuity.
When primary care fires on all cylinders
May 04, 2021 17:12 - 30 minutes - 31.4 MBOur nation's health care delivery system falls short when it comes to disease prevention and health promotion. Can we embrace the idea of health "holism" -- treating the whole person, not just the physical symptoms of a disease -- into our modern care delivery and payment systems? In this episode, Wayne Jonas, MD, describes how to bring primary care back to the forefront of the U.S. health care model.
Reducing inequities in health care delivery
April 20, 2021 21:24 - 30 minutes - 30.4 MBHow do we provide physicians with the right resources to meet the needs of the people they serve? What will it take to ensure the best possible care when social factors hinder successful outcomes? In this episode, Dr. Bob Phillips, Executive Director of The Center for Professionalism & Value in Health Care with the American Board of Family Medicine, discusses the value of using community vital signs to identify at-risk populations, and advocates for payment redesign that accounts for social ...
Financing U.S. health care to invest in the future
April 08, 2021 17:59 - 27 minutes - 26 MBAmong the many lessons learned from the COVID-19 pandemic, one thing is clear: Whether it's gaps in our public health system or obstacles to adoption of telemedicine, the way we finance health care in the U.S. doesn't always match what we want from health care. Rebecca Etz, Ph.D., a cultural anthropologist with Virginia Commonwealth University and a leading expert on integrating mental and behavioral health into primary care practice, joins the Inside Angle podcast to discuss how outdated he...
Seeing value from the patient's perspective
March 18, 2021 20:37 - 25 minutes - 25.4 MBWhat might a better value-based payment model look like and what tools do we need in order to create that model? Dr. Gordon Moore discusses a vision for the future of value-based care with Kenton Johnston, PhD, MPH, dissecting the topics of risk adjustment, quality measures, accountable care organizations and more.
Giving small physician practices a larger voice
March 04, 2021 18:38 - 25 minutes - 19.2 MBHow can small physician practices be supported in their work? In what ways can practices grow their voice to get the attention of payers and ultimately realize the goals of value-based care? In this episode, Dr. Jen Brull discusses taking her practice in Plainville Kansas on a journey of continual improvement that led her to a national role as vice president of clinical engagement for Aledade, a company that helps geographically disparate primary care practices form accountable care organiza...
Empowering primary care with better access to trusted data
February 16, 2021 18:56 - 30 minutes - 29.5 MBBetter patient outcomes depend on high quality primary care, but primary care providers often don't get the data they need to fully understand the unique needs of their patients. In this episode, Beth Bortz, president and CEO of the Virginia Center for Health Innovation, explores how the right data in the hands of PCPs can move the needle on payment and delivery system reform.
Helping patients navigate their unique health journeys
January 14, 2021 18:11 - 19 minutes - 17.6 MBFounded in 1963 as a health and beauty store, CVS has evolved over its 50-year history, but always maintained a focus on making health care local and accessible. In this episode, Dr. Dan Knecht of CVS Health discusses how the company's 2018 acquisition of Aetna is driving innovative, new programs where CVS clinical pharmacists are applying health plan data to identify gaps in care, improve medication adherence, and help patients manage chronic conditions like diabetes--all with the goal of h...
Frailty Index: Predicting length of stay and complications
December 17, 2020 19:35 - 21 minutes - 21.5 MBHealth care procedures can be risky for certain cohorts of patients. How can we identify these patients are and weigh the benefits and risks of performing certain procedures? In this episode, Dr. Victoria Sharp explores the idea of a frailty index, which scores patients based on key frailty factors to determine good candidates for surgery or other procedures. Could a frailty index provide a more well rounded view of a patient's health, leading to better outcomes?
A COVID-19 silver lining? Overcoming roadblocks to innovation
November 24, 2020 16:24 - 21 minutes - 19.4 MBOne silver lining of these COVID-19 times? The willingness to be inventive, try new approaches and invest resources in improving care outcomes. In this episode, Samantha Olds Frey, CEO of the Illinois Association of Medicaid Health Plans, describes what happened when health plans came together with Illinois Medicaid to support members facing unprecedented challenges arising from the pandemic.
Super utilizers: A breakthrough approach to care management
October 13, 2020 14:37 - 24 minutes - 21.8 MBNationwide, emergency departments struggle with super utilizers, those patients who come into the ED as often as once a day. How can hospitals reduce utilization to bring down costs and still improve outcomes? Jason Greenspan, MD, associate chief medical officer with Emergent Medical Associates describes a breakthrough approach to care management.
The role of health plans in addressing social determinants of health
September 24, 2020 18:16 - 32 minutes - 31.9 MBWhat problems can be solved when health plans collaborate with each other rather than compete? In this episode, we explore Project Link, a new forum that brings health plans together to understand the impact of social determinants of health (SDOH) on their members. In this episode, Michelle Jester, Executive Director of Social Determinants of Health for America’s Health Insurance Plans (AHIP), describes innovative approaches to solving SDOH challenges achieved through health plan communicati...
Telemedicine during the pandemic: Finding the right approach
August 27, 2020 20:23 - 29 minutes - 29.4 MBTelemedicine has been around for a long time, but many health care organizations made the first moves into telehealth with the COVID-19 public health emergency. Even before the pandemic, Washington DC-based Unity Health Care devised a telemedicine strategy that targeted underserved populations. How has the pandemic impacted Unity's program and will its current initiative become the new norm? Drs. Angela Diop and Andrew Robie discuss the present and future of Unity's telemedicine services and...
Planning for the future during a time of crisis
August 13, 2020 15:59 - 29 minutes - 30.6 MBAs health care organizations face unprecedented challenges brought on by the pandemic, how can they plan for a post-COVID-19 world? In this episode, Matt Eyles, President and CEO of America's Health Insurance Plans (AHIP), discusses new approaches AHIP members are taking to ensure continued coverage and address surprise billing, while focusing on the big picture issues of social determinants of health and systemic racism -- all while working within state budgets that have been strained by th...
Planning for the future during a time of crisis
August 13, 2020 15:57As health care organizations face unprecedented challenges brought on by the pandemic, how can they plan for a post-COVID-19 world? In this episode, Matt Eyles, President and CEO of America's Health Insurance Plans (AHIP), discusses new approaches AHIP members are taking to ensure continued coverage and address surprise billing, while focusing on the big picture issues of social determinants of health and systemic racism -- all while working within state budgets that have been strained by th...