Used to its full potential, artificial intelligence (AI) can assist employees, improve interactions with customers, and increase efficiency. Rob and Jackie sat down with Nitin Mittal, a principal with Deloitte Consulting, to discuss how AI is being used to enhance work environments. 


Mentioned Thomas H. Davenport and Nitin Mittal. All-in On AI: How Smart Companies Win Big with Artificial Intelligence, (Harvard Business Review Press, 2023).“State of AI in the Enterprise, 5th edition report,” (Deloitte United States, 2022).RelatedPatrick Grady and Daniel Castro, “Tech Panics, Generative AI, and the Need for Regulatory Caution,” (ITIF, May 2023).