Our guest in this episode is Richard Phu, the go-to Business Freedom Designer for businesses worldwide. Richard has 10+ year of experience coaching hundreds of business owners in designing scalable businesses with automation, systematisation, and virtual assistants. In less than a year, Richard transformed Outsourcing Angel virtual assistant agency allowing the CEO & Founder of the business to finally be free from day-to-day operations while continuing double-digit growth year after year.

In our conversation Richard and I discussed

systemizing delivery work to building a client ladder, the importance of finding your core genius, the power of delegation and coaching team members, and the value of clear communication in preventing mistakes.