In this episode, I’m really excited to have as my guest, Cydelle Stewart, a Business Operations Architect, Virtual Assistant Mentor, Founder of VA Agency Onit! Communications, and a self-titled PosAbility Ambassador. She makes it posAble for Online Coaches, Consultants and Experts to get Slick, Sexy & Systemised™ so they can delight clients, increase their impact and make more money focusing on the work that lights them up.

Process-driven and passionate about excellence, Cydelle simplifies and transforms the back-office and online customer journey for her clients, elevating their businesses from successful to exceptional. Clients describe her work as “efficient, essential, transformational, innovative and futuristic.” citing her as “revolutionising the way” that they do business.

Having begun her career in the corporate world of Executive Office Support and Operations some 27 years ago, ahead of spending the last 11 running her VA business, Cydelle has a small team, an end-to-end overview of what makes a virtual office run to optimum efficiency, and a wealth of experience that gives her the insight required to set her clients up for success in ways that enable them to enjoy balance over burn-out.

In our discussion, Cydelle talked to me about:

Why your first hire shouldn't be a Virtual Assistant (VA) and who you should hire insteadThe VA mindset and heartsetCreating client delight

Listen to the podcast to learn more.

Show Notes and Blog

The Podcasts