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infinite restaurants

12 episodes - English - Latest episode: over 2 years ago -

The infinite restaurants podcast is about an industry in transition. Starring owners, managers, staff from front-to-back (of house), and people from the companies who serve them share their stories from the frontlines of hospitality as we collectively re-think best practices into better practices. Join us today as we restore what we love from yesterday, balanced with our aspirations for tomorrow.

Society & Culture Business Entrepreneurship restaurant restaurant industry restaurant stories running restaurant managing restaurant service bartending cooking
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Episodes

2022 WA Food Code Updates: Certified Food Protection Manager

March 22, 2022 19:00 - 9 minutes - 6.68 MB

Harbor Foodservice's Restaurant Consultant, Andy Cook speaks with WA State DOL's Susan Shelton about the 2022 changes to the Food Code. This episode's focus is on having a "Certified Food Protection Manager" what it means, how to obtain certification, the role of such a person, and how integral to a restaurant's day-to-day this person (people) needs to be. LINK for more specific info on Certified Food Protection Manager with list of approved providers LINK for more details from WA's Depart...

2022 WA Food Code Updates: Employee Health Reporting

March 22, 2022 19:00 - 10 minutes - 7.36 MB

WA State DOL's Susan Shelton speaks with Harbor Foodservice's Restaurant Consultant, Andy Cook about the 2022 changes to the Food Code. This episode explores what symptoms need to be reported by employees to employers, why these are important, and what to do with the information. LINK for more details from WA's Department of Health 

2022 WA Food Code Updates: Misc Rules

March 22, 2022 19:00 - 13 minutes - 9.21 MB

Susan Shelton continues speaking with Andy Cook about WA's changes in the Food Code as they wrap up a few miscellaneous code changes around undercooking fresh fish, new rules and circumstances that allows pets in certain dining areas, new temperature rules for hamburger, sausage, & scrambled eggs, refilling customer provided multi-use containers, and additional date marking for mollusks and shellfish. LINK for more details from WA's Department of Health 

2022 WA Food Code Updates: Time/Temperature Date Marking

March 22, 2022 19:00 - 7 minutes - 5.02 MB

Harbor Foodservice's Restaurant Consultant, Andy Cook speaks with WA State DOL's Susan Shelton about the 2022 changes to the Food Code in plain, direct language . This episode's focus is on the new rules on Date Marking, an update to the previously known "Potentially Hazardous Foods" is now being referred to as "Time/Temperature Control for Safety" or TCS. LINK to DOH provided worksheet and specific details surrounding new Date Marking rules Date Marking (Word) LINK for more details from W...

2022 WA Food Code Updates: Vomit & Diarrhea

March 22, 2022 19:00 - 10 minutes - 6.95 MB

Harbor Foodservice's Restaurant Consultant, Andy Cook speaks with WA State DOL's Susan Shelton about the 2022 changes to the Food Code. This episode contextualizes rules surrounding the proper cleaning of Vomit & Diarrhea, the acceptable cleaning products, what goes into "The Kit" and what to consider before assembling it. WA DOH provided worksheet for your Vomit and Diarrhea Clean-up Plan (Word) LINK for more details from WA's Department of Health

Randy Irvine, President of Harbor Foodservice

July 24, 2020 21:00 - 54 minutes - 37.6 MB

Andy Cook speaks at length with Randy Irvine, President of Harbor Foodservice about Leadership, being adaptive, the challenges Covid19 has placed on our industry from a distribution perspective, and the power of "Intentionality"

Jack Timmons from Jack's BBQ

July 13, 2020 03:00 - 52 minutes - 35.7 MB

Andy talks with Jack Timmons, owner & founder of Jack's BBQ located in the greater Seattle area about his transformation from Tech to restaurant ownership by following a passionate interest in Texas style BBQ.  They talk eat doctors (as in people who hold a PhD... IKR!) being adaptive, technology, the restaurant workforce, and the trials and tribulations of navigating the Covid age.

Restaurant Restart Post Covid-19 Based on Data: Part V "Summery & Takeaway"

June 08, 2020 00:00 - 23 minutes - 15.9 MB

Part 5 of 5, Andrew and Mark recapitulate, summarize, and connect insights from the first four episodes and offer actionable insights for restaurant professionals, including:  Addressing diners who don't follow new sanitation norms The importance of frontline restaurant staff Adapting to NW diners appetites and reluctance to linger And more data inspired nuggets of adaptation Guest Mark Brandau, is from Datassential who've produced the twice-weekly Covid-19 research reports that have fo...

Restaurant Restart Post Covid-19 Based on Data: Part IV "Reopening"

June 07, 2020 23:00 - 18 minutes - 12.8 MB

In part 4 of 5, Mark and Andy examine the data surrounding reopening of dining rooms and the public's attitude surrounding it. [02:12] The split between caution for health vs. concern for the economy   [05:39] Attitudes about a brand's rush to reopen [07:40] Trust levels/attitude by political leaning [12:36] Comfort levels for occupying a dining room  Guest Mark Brandau, is from Datassential who've produced the twice-weekly Covid-19 research reports that have focused on the pandemic's im...

Restaurant Restart Post Covid-19 Based on Data: Part III "Culinary Appetites"

June 07, 2020 21:00 - 15 minutes - 10.3 MB

In part 3 of 5, Andy and Mark look at the cuisine types, food segments and flavors post quarantine diners yearn for: [1:14] Return to favorites vs. new flavors [4:18] Is health more important than indulgence? [7:35] Culinary cravings by cuisine type Guest Mark Brandau, is from Datassential who've produced the twice-weekly Covid-19 research reports that have focused on the pandemic's impact on the nation's restaurant industry. Mark and his team at Datassential have segmented their data to...

Restaurant Restart Post Covid-19 Based on Data: Part II "The Desired Guest Experience"

June 07, 2020 20:00 - 28 minutes - 19.8 MB

In part 2 of 5, Mark & Andy focus what tomorrow's guests want to re-experience when they re-enter dining rooms, with extra focus on: [01:58] What (in general) Consumers want out outside of their homes   [11:06] Their desire to support restaurants [15:50] Reclaiming the restaurant experience outweighs a need to connect socially [24:23] What they want when they do go out  Guest Mark Brandau, is from Datassential who've produced the twice-weekly Covid-19 research reports that have focused o...

Restaurant Restart Post Covid-19 Based on Data: Part I "Consumer Expectations"

June 07, 2020 19:00 - 25 minutes - 17.5 MB

In part 1 of 5, host Andy Cook and Mark Brandau of Datassential focus on consumer expectations regarding the restaurant industry moving forward, with extra focus on: [07:01] General concerns surrounding Covid-19 [11:22] Comfort levels by demographic about dining out [20:31] Priority of Health vs Economic impacts  Guest Mark Brandau, is from Datassential who've produced the twice-weekly Covid-19 research reports that have focused on the pandemic's impact on the nation's restaurant industr...