Inevitable: The Future of Work artwork

Inevitable: The Future of Work

166 episodes - English - Latest episode: 10 months ago - ★★★★★ - 42 ratings

Inevitable: The Future of Work is a podcast designed to help leaders and workplace activators effectively address the opportunities that allow us to move forward together. Now is the time to stand out and embrace the chance to do things differently.

Hosted by SHIFT Managing Director, Jeff Lesher, IFOW listeners get a front-row seat to stories, research, and recommendations shared by thought leaders from a broad spectrum of backgrounds and expertise.

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Episodes

The Flexibility Benefit: Don't forget pay

June 20, 2023 17:51 - 43 minutes - 60.2 MB

We found a "lost" IFOW treasure in this interview with Jim Colassano, SVP, Product Development and Strategy at The Clearing House...all about how to speed up your employees' access to the money they've earned. In a world where few of us have the financial readiness to handle an unplanned expense of $400, RTP and maybe even - should we dare say it...blockchain...are tools of the payment flexibility the our current and future team members value the most. Listen to learn what you should be ask...

Thank you...and keep ACTIVATING

May 30, 2023 10:00 - 26 minutes - 24.8 MB

Jeff Lesher bids the IFOW Activators a fond farewell with some parting bits of wisdom he’s picked up from others along the way. As producer of most of our 147 episodes and the host of more than 100, Jeff wants listeners to continue to delve into the treasure trove of knowledge shared by our many wonderful guests. Be well. Do even better. And multiply your impact by helping support others’ success. WB Engineers+Consultants Jeff Lesher

Ability and Aspiration: The critical elements of high impact talent acquisition and management

May 22, 2023 10:00 - 47 minutes - 44.6 MB

Erin Lazarus, Director of Solution Architects at SHL, a talent spectrum solutions company, helps enlighten us on al things talent acquistion to talent management with a healthy dose of assessment and experience. It's a crash course in all the things we could know and understand better about our people if we'd only direct our time and resources more effectively. Learn how a few accessible adjustments can have a huge impact.

Underestimated Talent Week, Episode 2: Being a belonging advocate

May 18, 2023 10:00 - 49 minutes - 45.4 MB

We love and appreciate all our IFOW guests, and - still - Ivori rises above due to her acute passion for and skill in inviting the rest of us into the better, more productive environment created by more fully knowing each other. Fostering belonging is an ongoing and individualized effort...figuring out how to position differences as complements rather than have them sow conflict requires interest, empathy, and commitment. While we're never done, we can experience the heady highs of rallying...

Underestimated Talent Week, Episode 1: Quiet hiring

May 16, 2023 10:00 - 52 minutes - 48.9 MB

Among the most underestimated talent out there are the people you employ right now! That's kinda nuts. Jeff Schwartz, a future of work expert who contributes its ongoing study as an advisor to Deloitte, VP of Insights & Impact at Gloat, Adjunct Professor at Columbia Business School [my old job ;-)], and author of books including "Work Disrupted," helps us understand how and why we should be recruiting internally. The bridge is not too far, but we do need to make the effort to cross it. G...

Mastering Your Leadership Craft, Episode 2: Culture integration - evolving not conforming

May 11, 2023 10:00 - 44 minutes - 41.2 MB

Jeanine Boyle, Chief People Officer of digital healthcare payments company, Zelis, is the veteran of many mergers and acquisitions. We tap into her deep reservior of knowledge to understand how to desugn and activate environments that embrace change, diversity, even the occasional failure and focus on learning and moving forward with the benefit of our experience. Zelis  Jeanine Boyle

Mastering Your Leadership Craft, Episode 1: Enabling authentic collaboration

May 09, 2023 10:00 - 43 minutes - 40.8 MB

Edward and Tricia co-founded and co-lead a company whose name tells you what they help you accomplish: autentic collaboration. The combination of painstaking attention to detail they used to reveal, define and help you apply the 5 behaviors of collaboration with the emphasis on experience reflecting their Disney heritage is informative, infectous, and empowering. Join us for an illuminating and not-so-wild ride to even better. Authentic Collaboration Tricia Cerrone Edward van Luinen

Enabling Technology Week, Bonus Episode: Creating harmony!

May 04, 2023 10:00 - 50 minutes - 69 MB

Gravitating as I do to musical acts that feature harmony (e.g., the Everly Brothers, Beach Boys, CSN(&Y), Eagles, ....), I was an easy sell for David Levin's stated objective through Poppulo of using their platform and expertise to create harmony between organizations and their people and organizations and their customers. We talk omni-chanel feeds and digital signage; data and AI-reads that provide content insights, among our many topics. Poppulo David Levin

Enabling Technology Week, Episode 2: Keeping the power of workflow with the citizen

May 04, 2023 10:00 - 41 minutes - 57.4 MB

Andrew Filev is CEO of Wrike, a workflow automation platform, who is all about the better engagement of people - enabling them through a focus on results and illuminating the path toward them with tools to identify bottlenecks so they can be addressed. This is transparency in, perhaps, it's clearest and best form. We invite you to listen closely and the go do something to make sure your team is part of the workflow design process, not merely the recipients of what IT may think is your solut...

Enabling Technology Week, Episode 1: You are now being recorded

May 02, 2023 10:00 - 44 minutes - 60.9 MB

Andy Berman co-founded Vowel as a way to give back some control to all of us who are being recorded...which, essentially, is all of us. Vowel - among other things - helps boost focus and productivity by creating an accurate record of our meetings, culling out summaries, and listing action items. After listening to our conversation, visit the Vowel website and use this code to check it out: Coupon Code = INEVITABLE Vowel Andy Berman on Linkedin

C(reative)HRO Week, Episode 2: We're all here to do our best work

April 27, 2023 10:00 - 42 minutes - 49.5 MB

Formstack's CHRO, Tammy Polk - a wise veteran of many "drastically growing" companies, is a voice of acceptance of all sorts of contributors while never slowing her drive to elevate each of them directly as she continues to build the team and performance resources around them. Learn a little from a leader who knows a lot.

C(reative)HRO Week, Episode 1: Hire by Design - Using Design Thinking to propel talent management to the next level

April 25, 2023 10:00 - 51 minutes - 70.6 MB

Jodi Brandstetter didn't invent Design Thinking or HR for that matter, but what she did do was figure out how outcomes-based, people-centric approaches was a natural accelerator of employee success - not to mention a huge boost for the HR and talent professionals charged with driving impact through people. Her best-selling book, Hire by Design, is just one of the amazing assets Jodi shares with the world. Her raw revelations about being a high performer who works through her severe anxiety ...

Engagement Week, Episode 2: Not wasting time could be the most sought after benefit

April 20, 2023 10:00 - 43 minutes - 60.1 MB

A partner at insurance and workplace benefits firm, Vita Assure, Gianna is not your everyday dispenser of advice. Among her insights: be willing to blow the lid off people’s mental health coverage, promoting schedule flexibility and freeing up time to get work done by limiting meetings. Join us to begin reimagining your benefits plan while you still can retain your best people. Vita Assure Gianna Ricciardi on Linkedin

Engagement Week, Episode 1: Magic Moments - Always speaking to an audience of one

April 18, 2023 10:00 - 50 minutes - 70.2 MB

From kick-off to crescendo, Ronny Leber is an expert in creating "magic moments" for audiences of up to 120,000 people. His secret? You're always speaking to one person. Drawing on his years of experience, his many mentors, and even Yoda, Ronny walks us through a meaningful, accessible recipe for becoming better communicators - in person, through Zoom, whatever. Create Your Magic Moment Follow Ronny on Linkedin

Coaching Week, Episode 2: Learning character: Becoming the best version of yourself

April 13, 2023 10:00 - 53 minutes - 74.6 MB

As the "World's Leading Mentor," best selling author and corproate counselor knows more than a thing or two about developing people. He founded Entelechy to study what the elements of success truly are and then provide people the opportunity to learn them. This conversation is a mini master class in how - metaphorically - you can navigate the journey for yourself and others of becoming a butterfly. Links: Entelechy Academy David C.M. Carterr on linkedin

Coaching Week, Episode 1: Essential transparency and other ways to elevate your team without caring too much

April 11, 2023 10:00 - 53 minutes - 74.6 MB

Ah, "coaching"! It's so many things to so many people. Often misunderstood or misapplied, we loose the opportunity to grow and evolve in ways that support the growth and evolution of our organizations. What if you had some straightforward guideposts...and were accompanied by an equally straightforward guide, what could you accomplish? How much better would it feel. Enter Geoff Graber, Co-Founder of Evolution and Managing Partner of Evolutionary Venture. Geoff's skills as a coach and commitm...

132 Ageism Week, Episode 2: Don't grow old waiting

April 06, 2023 10:00 - 46 minutes - 65.1 MB

Ellen Kocher and Dominque Ben Dhaou are on a post-50 mission to create tremendous impact by helping the rest of us tapping into the enormous and enormously valued resource that are our work force members of a similar age. Most of us are living longer, better, and want to continue to contribute. Our approaches and systems aren't built for the 21st century (they are based on realities we faced 90 years ago ...), but they can be easily updated in ways that will pay you back over and over. He...

131 Ageism Week, Episode 1: A new way to resume

April 04, 2023 10:00 - 48 minutes - 66.7 MB

Deepali Vyas built a career as an expert in executive search, and - 40,000 placements later - she was compelled to found a new kind of employment marketplace: a platform called Fearless+. In the TikTok era, it's ironic that we still rely on a piece of paper with only black and white letters on it. There should be a better way; now there is.

130 Data Dump Week, Episode 2: Why we don't trust our leaders and don't want to become one

March 30, 2023 10:00 - 51 minutes - 71.6 MB

DDI's 2023 Global Leadership Forecast is about as encouraging as those shoiwng more atmospheric rivers descending on California. To help productively channel (versus freak out about) findings like fewer than half of all leaders trust their direct manager to do what's right, we're joined by Stephanie Neal, Director of DDI's Center for Analytics and Behavioral Research. Knowledge is power - even when it's knowing that we're not equipped to deal with burnout and that we don't have the benchstr...

129 Data Dump Week, Episode 1: What job seekers wish employers knew ... and other critical insights about your people value

March 27, 2023 10:00 - 50 minutes - 70.2 MB

Boston Consulting Group's Allison Bailey leads BCG's Global People & Organization practice. She oversees an ongoing research series called "Decoding Global Talent" and joins the IFOW to share insights and corresponding recommendations drawn from the most recent chapter in this effort: "What Job Seekers Wish Employers Knew." Allison walks us through everything from the "de-averaged" landscape of opportunities for job seekers to the startling fact that 83% of our people may be actively lookin...

128 Finding the story at the heart of your leadership

March 20, 2023 10:00 - 52 minutes - 73.7 MB

Christine Miners and Rick Lash co-authored the book, Once Upon a Leader: Finding the Story at the Heart of Your Leadership, to guide people to and through the transformative process of reflecting on the experiences that have influenced who you are and how you lead others. Even more importantly, what are the experiences you're seeking out next and how might they change you and inform the impact you can have moving forward? Join us for a n insightful and actionable look at building your narra...

127 Finding the ‘We’ Gear

March 16, 2023 10:00 - 45 minutes - 63.7 MB

Coach Loya was coming back from an away game with his team when his plane encountered disturbing turbulence. This harrowing flight set off a chain of events that led Lance to move from the ranks of college coaching to infusing people and their organizations with mindset and capacity to allow all of us to contribute by being a better teammate. Learn about the “We Gear”… and be ready to put yourself into Drive as soon you’re done listening.  

126 Workforce well-being: Shifting from constrained thinking to match the optimal health care plan with the culture of your workforce

March 13, 2023 09:03 - 51 minutes - 72.4 MB

Dr. Murray Sabrin is many things, including being a university professor of finance, a student of and writer about economics, geography, and history, and a candidate for public office as well as a regular commentator on all manner of poliitcal and social issues. His appearance on the IFOW is focused mainly on his research on the options for employers to optimize the healthcare benefit for their people. We talk about his new book, "The Finance of Health Care: Wellness and Innovative Approach...

125 Thriving in a data world

March 06, 2023 09:24 - 50 minutes - 70.1 MB

Thriving - not merely surviving - in a data world requires learning the foundational elements of data analytics instead of learning the next fancy tool. That's the conclusion of business intelligence and analytics leader, Sangeeta Krishnan, in her book, Thriving in a Data World: A Guide for Leaders and Managers. While there is a bit of "math on the test," you'll benefit from Sangeeta's straightforward, value-based counsel about topics ranging from big data versus small, the data function as...

124 Digitalization begins with organization

February 27, 2023 11:00 - 40 minutes - 57 MB

Digitalization of professional advice makes all the sense in the world to consultant-turned-technology platform entrepreneur, Stefan Debois, CEO and Co-founder  of Pointerpro. Stefan's experience and expertise haven't just led to the development of a tool through which to economize and accelerate the process of determining good client fit and the best ways to service their needs; the approach he recommends begins with and relies on fundamental knowledge capture and process mapping. Put the t...

123 Turning scheduling from a "Black Art" into a silver bullet for 2 billion shift workers

February 20, 2023 08:54 - 41 minutes - 57.4 MB

Ashik Ahmed is Co-founder and CEO of Deputy - a platform in use in over 330,000 workplaces to level the playing field for shift workers and support employers' ability to be in compliance with the full range of pay and scheduling requirements. The value of this conversation starts with how you can better engage, manage, and retain the workforce that accounts for nearly two-thirds of employees and the broadens beautifully to reveal the universal place for the deep empathy that Ashik has chenn...

122 Scaling HR with employee amplification resources

February 13, 2023 11:00 - 47 minutes - 65 MB

Ever crave an outside perspective to work through a complex hurdle or just blow off some steam? Ravi Swaminathan co-founded TaskHuman to help you! As CEO, Ravi has overseen the growth of the external network of expert coaches in areas ranging from leadership to spiritual; from sales to physical fitness - all with the same goal: help your people do what they do even better. And it's working.

121 Sparking Brilliance: Why it's not enough to create the absence of bad things

February 07, 2023 10:20 - 47 minutes - 66.1 MB

Positive psychology expert and best selling author, Jackie Insinger, is on a mission to help us recognize and pursue the upside of what's possible. Much more than positive thinking, positive psychology - among other things - helps us understand the influence we can and do have over others...and, how to channel how we choose to feel into impact through setting off emotional contagion. After you learn from Jackie's approach, you'll trly be ready to go viral!

120 From similarity to familiarity

February 06, 2023 11:00 - 41 minutes - 57.1 MB

Shane Kovalsky is Co-founder of Mystery - a facilitator of incredible experiences for organizations investing in opportunities for their teams to forge and sustain the bonds that continue to be a key ingredient of high performance even - or perhaps especially - in the hybrid workplaces of today. The Zoom Happy Hour may still be on life support; but for those truly looking for an edge, this is a must listen conversation.

119 Employing talent from around the world is not a DIY project

January 30, 2023 11:57 - 33 minutes - 46.7 MB

Bjorn Reynolds is known as Chief Guardian at Safeguard Global. Formally, he's the Founder and CEO. Regardless of title, his commitment is to help Safeguard's clients hire and manage the best, highly-skilled workers they can from around the globe without screwing it up. In fact, the phrase "don't try this at home" comes up in our conversation. More importantly, Bjorn helps debunk a lot of the conventional "wisdom" that continues to limit how people locate and position talent. In a moment of ...

118 Be a champion, not a mentor

January 23, 2023 10:06 - 46 minutes - 63.9 MB

Bailey Showalter is the VP Product | Ecosystem Partnerships & Solutions for Pearson where she advocates for and advances efforts to reimagine opportunity in the workplace - especially for women. Critical elements of her approach include a shift from a mentor to a champion mindset to ensure getting woment into the spotlight. Recognizing potential not just history is key - building on transferable skills - is part of the key to unlocking an under-tapped talent pool. Our straightforward discus...

117 Belonging to something you can't see

January 16, 2023 09:46 - 45 minutes - 62.6 MB

Sarah Fern, Chief People Officer for Velocity Global, is a champion of strong connections across space and time. Her leadership at Velocity Global serves as an active illustration of what's possible when you stop wishing for yesterday and invest in the present and the future of how people can and need to engage to excel. Tune in to benefit from any number of nuggets Sarah shares in our conversation.

116 Building a business through giving people their first chance

January 09, 2023 11:29 - 40 minutes - 55.5 MB

Gina Schaefer built a business of 12 hardware stores in large part through giving scores of teammates their first chance at regular employment. Her book, "Recovery Hardware," reflects the nickname her Few Cool Hardware Stores she founded and now runs with her husband earned from the community because of how many people in recovery she hired. Now, she's transitioned the business to an ESOP to enable a transfer of ownership that further cements the connections of her team and - through them -...

115 Today's workers need to be equipped with the tools for today's work

January 02, 2023 10:00 - 47 minutes - 65.7 MB

Scott Wharton is VP & GM at Logitech - the digital tools and worker connection giant - with a focus on video collaboration. His insights about what people need to succeed in TODAY's work environment are more than just timely, they're critical. This a must-hear wake-up call for all the employer "grandpas" providing a laptop and not much else as we round the corner towards being 25% done with the 21st century!   https://www.logitech.com/content/dam/logitech/en/video-collaboration/pdf/stu...

114 You don't have a recruiting problem, you have a strategy problem

December 19, 2022 08:49 - 49 minutes - 69.3 MB

Carol Schultz is an executive search expert who believes the industry is broken. Her company, Vertical Elevation, is dedicated to helping employers better understand their needs and their cultures to truly find the right people. Whether in her book, "Powered by People," her podcasts, or her no-nonsense discovery sessions with people who think they have a recruiting problem, Carol always brings her clear and actionable point of view. Listen and learn ;-)!

113 Getting comfortable with the uncomfortable

December 12, 2022 09:34 - 46 minutes - 64.4 MB

Daniel Pascoe Aguilar, PhD, MDiv, is Founding Director, Center for Social Justice and Chief Diversity Officer of Excelsior University, where he continues his work to create and inspire the use of opportinunites to be recognized and appreciated for what they do. This very frank conversation goes into issues many of us experience but fear asking clarifying questions about which shuts down many avenues of learning and evolution. If you're someone interested in building more inclusive environme...

112 Borrow from great content creators to create meetings and events that people love

December 05, 2022 09:25 - 57 minutes - 79.3 MB

Who knew that the key to a great buainess meeting was mimicking Howard Stern? Answer: Sam Kolbert-Hyle, CEO of Brandlive, who - along with his trailblazing team - brings production constructs and techniques to best use the time available in modern, hybrid gatherings. Sam paints the picture of how to segment your agenda much like an episode of Ellen and lays out the case and approaches to creating pre-recorded content that ensures your effectiveness.

111 Learning from the Habit Mechanic just in time for the New Year!

December 03, 2022 11:14 - 53 minutes - 73.8 MB

Dr. Jon Finn has spent years researching and developing clear processes for helping each of us improve and transform our lives...by shifting from the ever-vexing state of knowing what we want to do and helping us make sure we do it. Part of the secret - don't be put off by the things that don't go as well as we hoped. Adapting failure into success is a multi-step and ongoing process that Jon walks us through. His commitment to creating tougher minds is inspiring and imminently practical. ...

Learning from the Habit Mechanic just in time for the New Year!

November 28, 2022 10:29 - 53 minutes - 73.8 MB

Dr. Jon Finn has spent years researching and developing clear processes for helping each of us improve and transform our lives...by shifting from the ever-vexing state of knowing what we want to do and helping us make sure we do it. Part of the secret - don't be put off by the things that don't go as well as we hoped. Adapting failure into success is a multi-step and ongoing process that Jon walks us through. His commitment to creating tougher minds is inspiring and imminently practical.

110 Having a great culture anywhere and everywhere

November 14, 2022 09:33 - 49 minutes - 68.7 MB

Meaghan Wiliams is Manager, Hybrid Enablement & Operations for HubSpot. In her role, she helps to facilitate a great culture for all 6,400+ empoyees around the globe by making sure they can connect when, how, and for what suits and serves them. Meaghan advises that culture should be decoupled from location, and takes the listener through a number of very accessible ways in which to successfully do that anywhere. And, she makes it sound so darned fun!

109 Bots Are My New Best Friends, and Other Lessons About Thoughtful Automation

November 07, 2022 09:31 - 48 minutes - 67 MB

Who knew that people and bots could be teammates? Turns out, they can - and really good ones if used well. Bots can offload the scut work that slows down innovation and just good experiences. Even better, bots can own the repeatable drudergy that can suck the life out of workers longing to create more meaningful impact..and free folks up to do just that. All while saving money and time. Take a verbal stroll through the land of thoughtful automation with Co-founder and Chief Platform Officer...

108 Managing Crisis for Others: How employers can even better support their people after disaster strikes

October 31, 2022 11:34 - 49 minutes - 68 MB

 Holly Welch Stubbing leads E4E Relief, helping organizations manage their efforts to lend aid to employees and family members strick by natural diaster, military conflict, illness, and more. The art and science of distributing millions of dollars in assistance at a moment's notice anywhere in the world is, in a word: astounding. The fact that it's being done by a relatively small band of deeply committed agents of hope and care is as surprising as it is inspiring. Disaster & Employee Re...

107 The Imperative of People Leaders on Your Board and in Your C-Suite

October 24, 2022 08:35 - 46 minutes - 66.6 MB

From his perch as Managing Director at Allegis Partners specializing in placing people leaders on boards and in C-Suites, John Anderson has seen a lot of growth in the representation of those who've devoted themselves to the human resource at the top of organizations. Still, 300% growth only amounts to about 8% of board membership. John gives us his view and insights from drawn from working with leaders at top organizations to build diverse, high performing leadership teams. You'll definite...

106 The Secrets of People Potential: Building confidence in one's own judgement

October 17, 2022 12:50 - 1 hour - 87 MB

Alice Carleton went from highly regarded consultant to in-house role creator at Ceros: Head of People Potential. With a specific emphasis on emerging leaders, she is engineering acelerated trajectories to overcome the lack of time highly dynamic organizations suffer in scaling. Learn through her lessons some of what you can do to provide expedited development of skills and their application to balance a lack of first-hand experience that only comes with more "flight time."

105 From Bad Boss to Better Person: Replacing fear with love

October 03, 2022 12:30 - 1 hour - 86.3 MB

Still a young person, Hamza Khan has evolved from a self-described bad boss to the the Co-founder of SkillsCamp, an organiaztion devoted to preparing others to think and be better. Hamza's TEDx talk on "Stop Managing, Start Leading has been viewed nearly 2 million times. Spend about a half hour with him and find out what all the fuss is about - and how YOU can lead even better!

104 Navigating Generational Friction at Work

September 26, 2022 08:16 - 1 hour - 85.4 MB

Chris De Santis' lively book, Why I FInd You Irritating: Navigating Generational Friction at Work, is one of the most insightful, useful guides to understanding others in posotive, productive ways. We explore what differences do tend to exist, why, and how to harness them for everyone's benefit. Imagine a world in which we embrace difference as an asset! This conversation will propel you into that realm of possibility.

103 Hungry, Humble, and Hustling: Keys to evolving business relevance in the age of change

September 13, 2022 08:46 - 1 hour - 93 MB

It's always fun when SHIFT Co-founder and CEO, Joe Mechlinski, stops by. This visit allows us to revisit his terrific June 2022 TEDxPearlStreet talk about the constraints of tradition (look up the origin of the QWERTY keyboard - oy!), explore the ongoing lessons of M&A from up close, and touch on hot topics from the great resignation to tech-enabled consultancies. Funny, fast-paced, insightful.

102 Rise of the Cobots: We're here to take your job

September 05, 2022 09:56 - 1 hour - 88.1 MB

Talk about ripping the bandaid off, Gil Mayron, Founder and CEO of Cobot Nation - a leader in collaborative robotics - makes it clear that jobs built around routine, repetitive tasks are slated to be taken over by technology...soon! In one of the IFOW's starkest conversations, we learn about the momentum building towards and advancing capabilities of robotics as a labor shortage and optimization tool. No excuses, no mercy, no time. This is a call out to business owners to move quickly towar...

101 From Feet to Flight: How multi-modal transportation is freeing up time and money for better use

August 29, 2022 07:28 - 54 minutes - 75.7 MB

Nikolaj Koster is Head of Mobility for Deem and a passionate advocate for overcoming traditional resistance to how we get from Point A to wherever we're going. He shares his practical optimism on everything from the social benefits of sharing a ride to the enormous improvement in resource consumption as a result of robo-shuttles and EVs. We cover ESG compliance and rewards to ghost kitchens and help you plan for different in a thoughtful and competitvely advantageous way.

100 Belonging Platforms: A space for life at work

August 22, 2022 09:30 - 54 minutes - 75.3 MB

Jim Barnett is CEO and Co-founder of Wisq and previously helped start and lead Glint. Wisq is a closed community for people who are part of the same organization that allows them to interact about non-work topics and areas of interest. Built on data that shows that happier poeple performer better at work, Jim's considered view is that people who have a sense of belonging are happier. Each organization being its own complex ecosystem needs to adapt its use of the platform and surrounding pra...